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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,806 Reviews
Call Service Center (708) 444-7100

5,806 Reviews of Family Hyundai - Service Center

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March 04, 2025

Prompt and friendly service due to an engine warning light that came on and they resolved the issue quickly More

by RSS248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jo Ana Gonzalez
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Mar 04, 2025 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 04, 2025

I was pleased with this service. I was not pleased that I had to buy a battery. More

by D.PEGUES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We look forward to working with you again.

March 04, 2025

My car went right in, no waiting. Oil change etc.work and recall work all done in 2 hours. Quick check out went well. I'm not sure if windshield fluid was added. More

by GINABYRNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristi Feinberg my sales girl stopped by to see how I was doing with my Kona.
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Mar 05, 2025 -

Family Hyundai responded

Gina, Thank you so much for your excellent review! We are so glad that Kristi and our service team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

March 03, 2025

My experience with Family Hyundai has always been a good one. Fast friendly professional service from the service department. More

by Kgess0608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

March 02, 2025

Our service writer kept us informed every step of the way on our repair. His dedication was truly appreciated! More

by MARCELLBLACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth
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Mar 03, 2025 -

Family Hyundai responded

Thank you, Marcell, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

March 01, 2025

The best service ever. Out of 15 years of visiting dealerships Family Hyundai is top shelf. Upon arrival entry is prompt and courteous extending to my service advisor JoAna More

by Jnbndmte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maverick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JoAna Gonzalez
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Mar 03, 2025 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that JoAna had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

March 01, 2025

I have been going to Family Hyundai sinse June of 2002. I have since purchased 5 Huyunda's from them. I will continue due to there professionism from the clean up people up to upper management! More

by Rjoneserin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

February 26, 2025

People are busy and need to get in and out as quick as possible with the best possible service More

by JOHNNOLAN46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2025 -

Family Hyundai responded

Thank you for providing this feedback, John, and we apologize for not providing you with a 5-star experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

February 26, 2025

I've had no interaction with the service department at this dealership. I bought a used car there last month. More

by APORTER51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2025 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai!

February 26, 2025

Good professional service with convenient hours for everyone.. Pleasant customer service, and service reps always More

by MFPUND74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2025 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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