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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,728 Reviews
Call Service Center (708) 444-7100

5,728 Reviews of Family Hyundai - Service Center

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January 19, 2025

Love the place and the customer service appreciate the service every visit ! Thank you and Happy New year ! More

by LCPJ2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I wasn’t there but my husband was happy with the service for my car !
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Jan 19, 2025 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 18, 2025

Great positive energy upon entering the dealership. Will continue doing business with you guys. Peace! More

by FRANCINESHELTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2025 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, Francine, and we hope to see you again!

January 17, 2025

Easy check in, friendly greeting, comfortable waiting area. Especially grateful for the complimentary local shuttle service. More

by bert5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2025 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 17, 2025

Customer service was great, my ride home and back was arranged and that was a huge convenience More

by Ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2025 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us, Ali. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 17, 2025

Geat service at Family. I made an appt for oil change. Service manager Bryan checked me in. I explained I am a caretaker and have someone covering for me and asked for an More

by ALEXANDRIA411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan and sorry didn't get name of friendly cashier.
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Jan 17, 2025 -

Family Hyundai responded

Alexandria, Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 16, 2025

Is everything is good behavior for every person and nice comiitment for costumer I like More

by xxxxalkumar.patel81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

January 15, 2025

Service is always great, Mike, Joe and the whole team are awesome, they had my car looked and had fixed quick, the parts department always has what I need in stock. More

by Marc D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Ivanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe T in service
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Jan 16, 2025 -

Family Hyundai responded

Thank you! Mike, Joe, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

January 14, 2025

GREAT SERVICE. ALWAYS HELPING AND GIVING THE BEST ADVICE TO KEEP MY CAR RUNNING AND WOEKING PROPERLY. More

by e.klinckman1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

January 12, 2025

My service advisor Ken was very thorough and helpful. Got me in and out quickly! More

by KM0721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
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Jan 13, 2025 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 12, 2025

Kept me well informed of the issue. Took care of the issue with speed and efficiency. More

by Ktrajcevski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Ivanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

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