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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,784 Reviews
Call Service Center (708) 444-7100

5,784 Reviews of Family Hyundai - Service Center

Sort by
March 13, 2025

Family Hyundai is always accommodating fast,professional,friendly,We purchased 3 cars from Family Hyundai. More

by Pammy B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2025 -

Family Hyundai responded

Pammy, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai, again!

March 12, 2025

The service was under what time they told me it would be. Communication was top notch. Job well done!!!! More

by CPETRIE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Palomares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2025 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

March 12, 2025

Colin did a great job letting me know the parts were in, scheduling an appointment and keeping me updated on the progress the repairs More

by RICHARDSCHOPPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2025 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Richard, please let us know.

March 12, 2025

Good service. Took a long time to get me back my car. Had to go to work that day More

by PCGG0124
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2025 -

Family Hyundai responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

March 11, 2025

Mike was very professional and provided effective communication concerning the recall on my vehicle. Work was performed in a timely manner. More

by AlMac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2025 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 11, 2025

Family very professional very understanding the serious need to have my car repaired. Was so helpful to go above and beyond. More

by martinezjaime1914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Appt. Scheduler do not remember name very helpful
Report | Print
Mar 11, 2025 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Jaime, and look forward to your next visit.

March 11, 2025

Very friendly and knowledgeable. Pleasant waiting area. Explained everything Very clearly and fixed all issues. More

by Mark.pauley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2025 -

Family Hyundai responded

Mark, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

March 11, 2025

Just went to pick up key remotes. Was in and out pretty quick and they even washed my car. More

by jrt711
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2025 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

March 10, 2025

Service was fantastic. Colin in the service department very helpful went over all the details with me. Also service area was very clean. More

by beg647
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2025 -

Family Hyundai responded

Thank you for the kind words for Colin and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

March 09, 2025

Ken (service dept) is very respectful and helpful. I've always received great service from Family Hyundai. More

by LLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken (service department)
Report | Print
Mar 10, 2025 -

Family Hyundai responded

We are very happy to hear that Ken provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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