Family Hyundai - Service Center

Everything would have been perfect if the service person didn't yell at me. Goodtime! didn't yell at me. Goodtime! More

I've been getting my Hyundais serviced at Family for over five years now and have always found my experiences to be very positive. From the service manger to the cashier all have been very helpful and courte five years now and have always found my experiences to be very positive. From the service manger to the cashier all have been very helpful and courteous. The courtesy ride service always appreciated, driver Frank is a very nice man. More

Every time I deal with your dealership I really get good care and good service they keep me advise on what's going on. care and good service they keep me advise on what's going on. More

It was slow getting in for an appointment but once there, they were very nice and very efficient they were very nice and very efficient More

When I brought my car in about an oil consumption test, I was given different information than I was over the phone. Oops! I saw my car sitting in the lot, oil change completed. After 15 minutes I asked o was given different information than I was over the phone. Oops! I saw my car sitting in the lot, oil change completed. After 15 minutes I asked one of the office men if he could help him. He said he could not and I needed to speak to the man I initially dealt with. That man was on the phone trying to help another customer resolve an issue. About five minutes later I asked another man if he could help me and he said he couldn’t. I then found a young man who offered to help me, got my invoice from the man still busy on the phone, and gave it to me so I could pay my bill and get my car. It took a total of 20 minutes to find someone to help me and not brush me off. There needs to be somebody assigned to help customers regardless of whether they initially dealt with them. horrible, horrible customer service. More

From the moment I walked in. ..Jo Ana greetings were very pleasant. She asked me to come and have a seat at the counter while she does her assessment on my truck. ..Jo Ana greetings were very pleasant. She asked me to come and have a seat at the counter while she does her assessment on my truck. More

Service center provided adequate service and dis the job right in a decent amount of time right in a decent amount of time More

Service people were knowledgeable and i felt they did a good job on my car good job on my car More

Every time I enter the dealership I get a friendly warm greeting. The place has a homey feeling and never feel like they don’t have time for me and my questions. greeting. The place has a homey feeling and never feel like they don’t have time for me and my questions. More

I was kept updated by joanna Gonzales constantly. She listened to my concerns and addressed my questions She listened to my concerns and addressed my questions More