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5,806 Reviews of Family Hyundai - Service Center
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September 27, 2024
Ken Begeske helped me through getting anew engine from Hyundai under warranty. It was a months long process but the job is now done. Thanks a lot Ken. Hyundai under warranty. It was a months long process but the job is now done. Thanks a lot Ken. More
by TOOLJOE11
Verified CustomerEmployees Worked With
Ken Begeske
September 26, 2024
Your service people failed to fix the issues that I am having with my car. I felt like no one was listening to me and was treated like a stupid female that is clueless on how my car should run. Nothing having with my car. I felt like no one was listening to me and was treated like a stupid female that is clueless on how my car should run. Nothing was done to rectify the issues at all! I brought my car in twice for the same issue and was told that it is typical of how Tucson's should be. Um, NO! I am sick from the horrendous smell of mildew every time I turn the AC on. I smell it. Everyone else that gets into my car smells it but yet NONE of your service people could smell it. UNREAL and not acceptable. More
by RENEMCF16
Employees Worked With
Matthew - unsure of his last name
September 26, 2024
Terrible customer service. I do not recommend buying a car from here our getting any services done to your vehicle. I do not recommend buying a car from here our getting any services done to your vehicle. More
by Meka
Employees Worked With
September 25, 2024
HE SEEMED TO BE KIND AND CONSIDERATE EVEN THOUGH IT WAS AFTER 5PM. HAD SOMEONE COMPLETE THE TASK RIGHT AWAY. AFTER 5PM. HAD SOMEONE COMPLETE THE TASK RIGHT AWAY. More
by sfarrell1151
Employees Worked With
September 25, 2024
Great staff and great service nice friendly environment feel like you really part of the family feel like you really part of the family More
by Tunika
September 24, 2024
I did an oil change for my car but they didn't do a computer check. computer check. More
by ABOODZAWANEH
September 22, 2024
Waited way too long for paperwork. They didn't bother to say it'll be 2 hours so that I could at least go get lunch. Seemed crazy that the deal was made and having to sit for over 2 ho They didn't bother to say it'll be 2 hours so that I could at least go get lunch. Seemed crazy that the deal was made and having to sit for over 2 hours just to do paperwork. More
by BUFFETGUY63
September 22, 2024
I received excellent service from the time I entered the service department until service was completed! service department until service was completed! More
by charzettethompson
Employees Worked With
September 21, 2024
They act as the customer is beholding to them. “Listen do what your told”. Customer service acts as if you’re a bother to them. I was very supportive of Hyundai as a vehicle, it was my wife’s c “Listen do what your told”. Customer service acts as if you’re a bother to them. I was very supportive of Hyundai as a vehicle, it was my wife’s car and after I retired she has purchased other cars and I took hers since I didn’t need much. If I needed to replace it I would have purchased another but after the service deportment; no way. More
by Fran
Employees Worked With
September 21, 2024
They went right to the problem tested to be sure and proceeded to remedy that problem in a quick and professional manner proceeded to remedy that problem in a quick and professional manner More
by RUSSANDZOE
