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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,783 Reviews

5,783 Reviews of Family Hyundai - Service Center

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March 26, 2025

Kept me posted on progress of my car. Comfortable waiting room. Thank you for great service. More

by SISSYBUG17233
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Simmons
Mar 27, 2025 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 26, 2025

The service dept was very organized and they did a great job communicating. I was happy with the loaner vehicle. More

by KGALLAGH4555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

March 26, 2025

Great service for my first oil change, quick and courteous!! Would recommend this dealership to everyone!! More

by BUMTOWN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember!
Mar 27, 2025 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 24, 2025

We appreciated both the care and service to our Sonata rendered by Hyundai. Mr. Simmons was quite responsive and thorough in dealing with our issue. We appreciated him being a good purveyor of customer se More

by dwebb6670
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 24, 2025

Hello, I've been attending for years, but the service was not great this time. I requested a car wash after the service. This is a standard service when weather allows and I did not receive one, although More

by TAKIYAHKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 26, 2025 -

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 22, 2025

Fast friendly and efficient, would recommend and I will be coming back to family byundai More

by Jody rice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Jody, and it's great to hear about your excellent experience here at Family Hyundai.

March 22, 2025

Colin was a big help in finalizing the work done on my granddaughters car, wich she loves More

by Charles Paulas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Charles, for choosing Family Hyundai!

March 21, 2025

Ken was very nice and kind. He took care of my vehicle and so felt very comfortable. Thank you Ken. The dealership was also very clean. The granola bar was so much appreciated i More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken in service dept
Mar 24, 2025 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Ken here at Family Hyundai. We appreciate your business and hope to see you again soon!

March 21, 2025

Great service, they were professional and catered to my needs. A+ would highly recommend them. More

by lazzarz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth
Mar 24, 2025 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

March 21, 2025

It has good service and I recommend it to new customers who trying it for the first time. More

by QUIANA_GILMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.