Family Hyundai - Service Center

Colin is so helpful was able to get me in and out and back to work! Appreciate his help back to work! Appreciate his help More

This dealership is wonderful. Colin is great; he goes the extra mile when it comes to servicing my vehicle and explains things to me that I don’t understand; I appreciate his kind Colin is great; he goes the extra mile when it comes to servicing my vehicle and explains things to me that I don’t understand; I appreciate his kindness. Coustomer service at this dealership is amazing. Thanks. More

Very helpful personnel, Jo Ana Gonzalez answered my questions and assured me that the recall issue for my auto was completed questions and assured me that the recall issue for my auto was completed More

Professional and caring making sure your vehicle repairs are done right. Great customer service. Quick and responsive to your vehicles repairrs. are done right. Great customer service. Quick and responsive to your vehicles repairrs. More

I brought my car in for a recurring engine issue with documentation on what my personal mechanic had already done and asked that they look beyond the obvious computer readout to find the actual root of documentation on what my personal mechanic had already done and asked that they look beyond the obvious computer readout to find the actual root of the problem. The diagnosis that was recommended came directly from the computer and was the same thing that already had been done. The reason given was that my mechanic had not used Hyundai factory parts. I recognize the importance of using reliable parts, but also realize that parts manufacturers make parts under many names. The parts that were used came with a lifetime warranty, yet the same error code continues to come up. I love my car and would really like to get to the bottom of the problem but feel that I need to find another Hyundai service center that will take the initiative to determine the actual cause. More

I brought in my 2022 Tucson for oil change in Jan 15. I told the staff the power window locks for rear seat is not functioned, can he take a look so I can make an appointment for repair if necessary. But I told the staff the power window locks for rear seat is not functioned, can he take a look so I can make an appointment for repair if necessary. But he said the Tucson is not equipped with power window lock for rear seat. So I went home double check the car manual and sure that switches is to lock the rear seat window. What a mis-leading, his name is Kenneth Begeske. I called back to the dealer and someone helped me left a message to the manager, but no response until now. More

I thought they did a thorough job. Very nice and helpful . Everything they said they did they actually did. Unlike the other Hyndia dealership I went to before Very nice and helpful . Everything they said they did they actually did. Unlike the other Hyndia dealership I went to before More

Christopher Miller was very nice and polite. He answered my questions and made sure I was good with everything He answered my questions and made sure I was good with everything More

Was night & day at Family, World was the worse dealer I have ever been too. Family fixed my problem made me completely comfortable & finished in a timely matter have ever been too. Family fixed my problem made me completely comfortable & finished in a timely matter More

Service visit was for an oil change and the fuse recall. The job was quick as I waited and the waiting area is large and comfortable. The job was quick as I waited and the waiting area is large and comfortable. More