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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,883 Reviews
Call Service Center (708) 444-7100

5,883 Reviews of Family Hyundai - Service Center

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June 16, 2025

The best in sales, service and financing! Doing business with Family Hyundai since 2002. And plan to continue have very happy with them! Ray J More

by Rjoneserin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2025 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

June 15, 2025

They fixed my car in a professional and quick manner. Good work and great service. Thank you More

by JOSEPH_FEINBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2025 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

June 14, 2025

You would think of the concept of family you think warm and caring not them. They shouldn't be able to use the name Family... Family doesn't cheat you. More

by ckellydavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Graham Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mayweather Shorter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Holder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jaclyn Bobbitt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2025 -

Family Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 12, 2025

Colin, and Family Hyundai, always do a great job. Everything was done in a timely fashion. Thanks. More

by markholder66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2025 -

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

June 11, 2025

This dealership is very convenient bring do close to my house. The service you receive is great, just need to wash my car next time. More

by eortiz619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2025 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

June 11, 2025

Personable, efficient, reliable, family oriented, fair, welcoming, willingness to help, knowledgeable, offers concern, dependable, trustworthy! More

by ROSALIND_EVANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Mearns
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim DeVries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni
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Jun 11, 2025 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 09, 2025

Jo Ana Gonzalez is excellent! She is a delight to work with! Never talked to a tech!! More

by laney302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Palomares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jo Ana Gonzalez 5 stars
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Jun 09, 2025 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

June 07, 2025

Oil changed Old oil removed. Filter changed. That just about sums in up, in a nutshell. More

by lbndg
Recommend Dealer
Yes
Employees Worked With
Whoever changed the oil on a Genesis.
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Jun 07, 2025 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

June 07, 2025

Very clean dealership helpful dealership members above board pricing, and quotes everyone is friendly and nice waiting area More

by Don Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2025 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 06, 2025

Efficient, pleasant and fairly quick. Easy to use website and everyone very friendly and considerate to customers. More

by LW1777
Recommend Dealer
Yes
Report | Print
Jun 06, 2025 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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