5,806 Reviews of Family Hyundai - Service Center
Always have a nice experience at Family Hyundai, the staff are friendly and service is good. staff are friendly and service is good. More
I purchased my car new in 2010 at front family Hyundai, I brought my car in for 2 recalls on it while I was there I had a small request for the service department Mike the service manager was very rude and a brought my car in for 2 recalls on it while I was there I had a small request for the service department Mike the service manager was very rude and abrasive he could have taken a completely different approach on how he responded for that reason I most likely would try somewhere else if I were to buy again More
The service department at Family Hyundai is the best. They go above and beyond to take care of you car. The service department is why I keep buying my cars at Family Hyundai. They go above and beyond to take care of you car. The service department is why I keep buying my cars at Family Hyundai. More
Disappointing service visit. I was told something different each time I spoke with the service technician. First day after diagnosing the problem he said it’d be ready around 3 o I was told something different each time I spoke with the service technician. First day after diagnosing the problem he said it’d be ready around 3 or 4. After his “promise” to call with an update, I called near the end of the day and waited on hold for 8 minutes before I gave up. Next day it was “it’ll be ready today or tomorrow.” Next day his “techs were putting the final touches on the car” in the morning, but of course it still wasn’t ready. The car was ready late afternoon on day 4. It’s not the length of time that is a problem, it’s being given a different excuse daily. It makes arranging schedules very difficult. Terrible communication. More
The Staff was excellent- still takes over an hour for oil change and tire rotation. change and tire rotation. More
Family Hyundai got me in for service in one day (the Jeep dealer couldn't get to me for a week) they had to order a part but still completed the repair the very next day. The service representative was very dealer couldn't get to me for a week) they had to order a part but still completed the repair the very next day. The service representative was very understanding and polite. More
Customer focused. Thorough and fair. No over charging. Keep appointment times and always leave the car clean. Thorough and fair. No over charging. Keep appointment times and always leave the car clean. More
Helpful and friendly. And sometimes goes above and beyond. In a good way. Like their customer service. And sometimes goes above and beyond. In a good way. Like their customer service. More