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Family Hyundai
Tinley Park, IL
9,201 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,201 reviews
September 10, 2015
Great People to Work With! Skip was great to work with! He was so kind, honest and helpful. We were very short on time and needed to find a car and complete all Lease paperwork Skip was great to work with! He was so kind, honest and helpful. We were very short on time and needed to find a car and complete all Lease paperwork in only 2 hours. Skip kept everything moving and made sure everyone knew we were in a hurry. Every department we dealt with throughout the process made sure they covered everything needed while still keeping an eye on the clock to get us out quickly. No complaints, the team was great. Thank you! More
by TAYLORWIGBOLDY
Verified CustomerEmployees Worked With
George "Skip" Hasenjaeger
September 08, 2015
Our Family Hyundai experience was excellent. From the time we walked into Family Hyundai, until the moment we drove away in our new vehicle, Kristi remained completely aware of our needs and made From the time we walked into Family Hyundai, until the moment we drove away in our new vehicle, Kristi remained completely aware of our needs and made sure they were met. She was genuinely interested in making sure we found what we needed while never once appearing pushy or over zealous. She made what could have been a very stressful situation, a calm and satisfactory experience. More
by TINAMASCOLINO
Employees Worked With
September 07, 2015
good job got me the vehicle with the options that i wanted at the price that i could afford. Did a good job of explaining options and features of the vehicle. got me the vehicle with the options that i wanted at the price that i could afford. Did a good job of explaining options and features of the vehicle. More
by NMARSHALL_08
Employees Worked With
September 05, 2015
My car history This my fourth Hyundai ,we gave one of our sons our trade in and he ended up trading it in for a new Sonata and he loves it. This my fourth Hyundai ,we gave one of our sons our trade in and he ended up trading it in for a new Sonata and he loves it. More
by JUSTACE
Employees Worked With
Glenn Zagorski, Tony Caccitiolo
September 03, 2015
Definition of stealership What a pathetic dealership. Sold us a car we believed was new and it is actually used, with two previous owners. Bought our sonata with 63 miles on it What a pathetic dealership. Sold us a car we believed was new and it is actually used, with two previous owners. Bought our sonata with 63 miles on it and we told the salesman we wanted a brand new car. Paid brand new car price for a used car and lost our 10 year warranty because of it. Way to go Family Hyundai, This dealership is the definition of xxxx. More
by kevin199288
August 29, 2015
excellent service TONY CACCITIOLO IS AN EXCELLENT SALESMEN FAST SERVCE,EXPLAINED ALL OPTIONS,I WILL RECOMMEND TONY TO ALL MY FAMILY AND FRIEND HE'S A GREAT GUY THANKS T TONY CACCITIOLO IS AN EXCELLENT SALESMEN FAST SERVCE,EXPLAINED ALL OPTIONS,I WILL RECOMMEND TONY TO ALL MY FAMILY AND FRIEND HE'S A GREAT GUY THANKS TONY More
by DMERLO64
Employees Worked With
Tony Caccitiolo
August 29, 2015
Great service leads to a new car purchase. I have been enjoying having service performed at Family Hyundai since 2010. My wife and I brought our two cars in for service and left with a new car. I have been enjoying having service performed at Family Hyundai since 2010. My wife and I brought our two cars in for service and left with a new car. The sales experience was excellent. Kevin McGrail took time with us to explain the various features available on the Hyundai vehicles. We were not in any rush to by a new car, but between the price and finance terms it made sense. My wife was very impressed with the experience, particularly the care we received from the service manager a few days earlier when we stopped in to make the service appointment. More
by JAMES_CORRIGAN
Employees Worked With
Other Employees :
Service Manager, I beleive named Tom; Colin Simmons, Service; , Krystn Fox, Kevin McGrail, Phil Steffen, Tom Salin
August 28, 2015
So happy that I went to Family Hyundia My salesman Marcin and people in the customer service areas are so helpful and friendly. They made me feel like they would work with me and believe m My salesman Marcin and people in the customer service areas are so helpful and friendly. They made me feel like they would work with me and believe me they did, I found the right SUV! I felt like I was amoug friends. This is the only place I would ever buy a car. Peter in the manager area, made me feel if ever I had a mechanical problem he would help me personally. He also took the time to make me feel so welcomed. It is such a nice dealership to work with !. More
by star111
Employees Worked With
Peter Mangano, Marcin Lysek
August 27, 2015
Good When we entered Hyundai we new little of your product. Jeremy was very informative. When we came back a few days later Denno helped to close the deal! When we entered Hyundai we new little of your product. Jeremy was very informative. When we came back a few days later Denno helped to close the deal! More
by LIPPS45
Employees Worked With
Denno Vassell, Jeremy Burke
August 27, 2015
My First New Car in15 Years I had a great experience at Family Hyundai. The initial greeting was low pressure and just enough to make an appointment for a test drive. Loved the I had a great experience at Family Hyundai. The initial greeting was low pressure and just enough to make an appointment for a test drive. Loved the Elantra as soon as I drove it. Ayed (Ed) went that extra distance to make sure my buying experience was pleasurable. More
by JEBOBE66
Employees Worked With
Ayed Rayyan
