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Family Hyundai
Tinley Park, IL
9,671 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,671 reviews
May 09, 2017
Buying Experience My overall experience at Family Hyundai was good. I went to Happy Hyundai and hated the experience, I was not going to buy a Hyundai but my niece and My overall experience at Family Hyundai was good. I went to Happy Hyundai and hated the experience, I was not going to buy a Hyundai but my niece and sister told me to go to Family Hyundai. I am glad I did, they told me to ask for Kristy, but Kristy was working upstairs so she put me with Ricky. Ricky called Kristy down and she introduced herself and said Ricky would take care of me. Ricky was great, he understood my needs and wants, he followed up with me. I came to Ricky with the Kelly Blue book price of the Hyundai and Family Hyundai being one of the dealers to offer that price, which you did after working out different rebates, but when I went to finance, I had to question the price and asked the finance guy to back everything out and show me that I am paying the correct amount. The price was wrong and he had to the manager in to see what was going on. I am glad I question it or I would not have paid the correct price that I agreed to. More
by joannegulino
Verified CustomerEmployees Worked With
May 06, 2017
What A Great Day I love my new car thanks Jerry you are the best. When my daughter gets ready I will be bringing her to you Jerry Lacy. We are part of the Hyundai Fam I love my new car thanks Jerry you are the best. When my daughter gets ready I will be bringing her to you Jerry Lacy. We are part of the Hyundai Family. More
by spiceydiva_55
May 05, 2017
My Tuscan at Family Hyundai Tinley Park The employees at Family Hyundai are professional and treat each customer as a top priority. I always feel like I am getting special treatment when I The employees at Family Hyundai are professional and treat each customer as a top priority. I always feel like I am getting special treatment when I go for service. More
by melvin_mrkinc_keys
May 05, 2017
Great place to buy Exceptional services and help fitting in the budget. Very professional and friendly staff. Highly recommended dealership. Ricky really helped get a ca Exceptional services and help fitting in the budget. Very professional and friendly staff. Highly recommended dealership. Ricky really helped get a car for my mother in law. More
by BB
May 05, 2017
Great Service They were extremely nice and willing to solve my issue. I look definetly look forward to having my car serviced here again in the near future!? They were extremely nice and willing to solve my issue. I look definetly look forward to having my car serviced here again in the near future!? More
by Joni Chandler
May 04, 2017
Don't understand If I had to purchase another vehicle I would. I love your lifetime warranty and maintenance agreement for the oil change pay for two and the third oil If I had to purchase another vehicle I would. I love your lifetime warranty and maintenance agreement for the oil change pay for two and the third oil change is free. Survey too long. More
by bonnie9845
Employees Worked With
P. J. Smith
May 04, 2017
The Best My experience was the best I've ever had at any auto dealership. I would highly recommend Family Hyundai. I thank them for a great experience. My experience was the best I've ever had at any auto dealership. I would highly recommend Family Hyundai. I thank them for a great experience. More
by antpat7
Employees Worked With
Frank Baley
May 04, 2017
Adventures in Auto Purchasing This is the third Hyundai I've purchased (the other two were Santa Fe) and I will definitely return next time I want a new vehicle. I've been buying This is the third Hyundai I've purchased (the other two were Santa Fe) and I will definitely return next time I want a new vehicle. I've been buying cars since 1966, and until 2008, I have never have never purchased the same make again until Hyundai. More
by caroline.lippert
May 04, 2017
Hyundai Tucson The staff was friendly and helpful, they made sure I was getting the vehicle I wanted. Great service and I would definitely return in the future. The staff was friendly and helpful, they made sure I was getting the vehicle I wanted. Great service and I would definitely return in the future. More
by dfuhrhop5
Employees Worked With
Dan Roth
May 04, 2017
My new Santa Fe Sport I liked everything about the car and the sales experience. However there was not enough of a choice of colors. It would have been nice if you offered I liked everything about the car and the sales experience. However there was not enough of a choice of colors. It would have been nice if you offered a sunroof in more packages and not just on the top of the line model. More
by pajoe55
Employees Worked With
