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Family Hyundai
Tinley Park, IL
9,714 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,714 reviews
June 23, 2017
Perfect Best experience I've ever had purchasing a vehicle. Jerry Lacy is a true professional with just the right amount of friendliness. He had a trainee, an Best experience I've ever had purchasing a vehicle. Jerry Lacy is a true professional with just the right amount of friendliness. He had a trainee, and I'm sorry I don't remember his name, but he was excellent, as well, and will make a wonderful salesperson. More
by vicmom61
Verified CustomerEmployees Worked With
June 23, 2017
My experience with Family Hyundai was very pleasant. Our salesman, Ricky Gushi was very hospitable, courteous, informative, very patient when explaining, Blue Tooth radio, GPS, and ex was very pleasant. Our salesman, Ricky Gushi was very hospitable, courteous, informative, very patient when explaining, Blue Tooth radio, GPS, and explaining ALL of the Sonata's controls. More
by r.pribylinthehills
June 22, 2017
Exception sales staff and pleasant buying experience This is the fourth Hyundai I have purchased new from Family. They always treat me like family. Their Sales staff were exceptional and thorough in th This is the fourth Hyundai I have purchased new from Family. They always treat me like family. Their Sales staff were exceptional and thorough in the follow up. I have truly enjoyed my experience and are glad to call them my favorite dealership experience. More
by mteske0
June 22, 2017
First Time Leasers Overall I thought the experience leasing our cars went well. The cars are great and we liked the experience. However, we came in looking at a Spring s Overall I thought the experience leasing our cars went well. The cars are great and we liked the experience. However, we came in looking at a Spring sales event that had incredible leasing options at what we thought were very fair prices. Unfortunately when we priced out vehicles with a few options (just 3 and 4 thousand over base price on each vehicle) the monthly lease price was quite a bit higher than made sense. One car went from 100 dollars a month to 250 a month and the other from 150 a month to 335 a month. To me this didn't make sense compared to the base values on the cars and where the lease special started. Therefore we went back to base models at the lease special price. Other than this we had a good experience and thought the extra insurance packages were very reasonable. Everyone at the dealership was professional and approachable and we will most likely be coming back for ongoing service. More
by michaelwrichardson
June 22, 2017
Awesome new car Frank Bailey was very knowledgeable and nice to work with! This is the 3rd car I have purchased from Family Hyundai and I would recommend Frank to my Frank Bailey was very knowledgeable and nice to work with! This is the 3rd car I have purchased from Family Hyundai and I would recommend Frank to my friends and Family. More
by ednglo
Employees Worked With
Frank Baley
June 22, 2017
Great experience! I'm really glad I gave Family Hyundai a chance! The staff was very helpful, courteous and professional. This was the best experience I had so far buyi I'm really glad I gave Family Hyundai a chance! The staff was very helpful, courteous and professional. This was the best experience I had so far buying a vehicle. More
by baplum77
June 20, 2017
Exception Buying Experience Family Hyundai has gone above and beyond to make this customer happy. This is the Fourth Hyundai I have taken delivery on. They are kind, thorough, Family Hyundai has gone above and beyond to make this customer happy. This is the Fourth Hyundai I have taken delivery on. They are kind, thorough, and appreciate my loyalty. More
by mteske
June 16, 2017
Great dealership Loved buying my car from family Hyundai would buy my next car their and recommend it to family and friends and would recommend kristi and frank as t Loved buying my car from family Hyundai would buy my next car their and recommend it to family and friends and would recommend kristi and frank as the person to see. More
by joan2
June 16, 2017
Dealership Great service spent enough time with me and going over the vehicle. Finance was ready when we were. Thank you for your service Will recommend thi Great service spent enough time with me and going over the vehicle. Finance was ready when we were. Thank you for your service Will recommend this dealership and asked person. More
by reginasheppard58
June 15, 2017
Great staff Everyone at the Family Hyundai was great! Very professional and honest staff. Ricky and Leon took great care of my husband and I. So much so that we Everyone at the Family Hyundai was great! Very professional and honest staff. Ricky and Leon took great care of my husband and I. So much so that we bought 2 cars !!!! More
by syennatwh
