Back

Family Hyundai

Tinley Park, IL

4.5
9,902 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
Contact Dealership

8101 W 159th St

Tinley Park, IL

60477

Directions

By Type

Showing 9,902 reviews

March 18, 2018

The car we wanted at a good price Alex B. was very helpful finding the vehicle we wanted and we got a good price without wasting our time. They has a good website to research vehicles More

by Al & Mary Z.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex B.
Apr 21, 2018 -

Family Hyundai responded

Al and Mary, Family Hyundai is very pleased to hear that you had a great experience here at our dealership. We appreciate your business and hope all is well!

February 24, 2018

Fabulous experience Our salesman Ricky really went above and beyond for us. We were in an out in no time. There were no long waits and they gave us exactly what we wanted More

by Amanda M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2018 -

Family Hyundai responded

Amanda, Family Hyundai and Ricky would like to thank you for your kind review. We hope you are enjoying your new vehicle and appreciate your business. Thank you for being apart of the Family!

February 20, 2018

Beat all others on price, rebtes , salesman knowledge. Used True Car get get quote.. Got best price here without spending a lot of sales talk . 2018 Sonata Limited . No BS on negotiations. More

by jack42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Zagorski
Apr 25, 2018 -

Family Hyundai responded

Jack, Family Hyundai would like to thank you for your review. We appreciate your loyalty and commitment to us. We are very happy to have you apart of our family!

February 05, 2018

Highly Recommend Family Hyundai!! First, I love my new car, and my experience at Family Hyundai was positive. I would definitely recommend Family Hyundai to friends, family, and cowork More

by Shoppingnewcardeals07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2018 -

Family Hyundai responded

Shoppingnewcardeals07, Family Hyundai is very pleased to hear you enjoyed your visit with us. We appreciate the awesome review and we hope you are enjoying your new vehicle. Thank you so much for joining the Family!

February 03, 2018

Takes care of you as if you were their own family members Family Hyundai helped make my first car buying experience one to remember as they treated me like one of their own kids ( I am 22 which can be taken a More

by Kelly Sistos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer ( met on phone and referred me to Ricky, followed through to make sure I was satisfied and happy with purchase.)
Apr 25, 2018 -

Family Hyundai responded

Kelly, Family Hyundai is very pleased to hear your first car buying experience went well. We were very happy to assist you in your vehicle purchase. Family Hyundai would like to personally thank you for the kind review and welcome you to the Family!

February 01, 2018

Professional and Inviting Environment Family Hyundai provided me with a warm and inviting environment when I was looking to purchase a new vehicle. Jerry Lacy was a great salesman and made More

by Buckwalter21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2018 -

Family Hyundai responded

Hi Buckwalter21, Thank you for taking the time to leave us your wonderful review. We are glad you enjoyed working with Jerry to pick out your new vehicle. We want all of our customers to be highly satisfied and we are glad we could do that for you. Please let us know if there is anything we can help with in the future. - Karissa @ Family Hyundai

January 29, 2018

Wasted our day. We walked in, knew which car we wanted, and negotiated a price within the first 30 minutes of being there. We were then pushed aside to wait for OVER More

by Kalv1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2018 -

Family Hyundai responded

Hi Kurtis, Thank you for taking the time to leave us your feedback. We apologize that you did not enjoy your experience in our store and that you felt pushed aside during the purchasing process. Unfortunately it was quite busy in our store Saturday as we had over 50 guests looking to buy vehicles, with half of them doing so. We try to accommodate every guest during their visit and apologize that we failed to do so for you. Please contact me directly at 708-444-7100 to further discuss your experience and what we can do to better our relationship. Thanks - Karissa @ Family Hyundai

January 11, 2018

Worst Experience In My Life I recently purchased a Hyundai Tucson from Family Hyundai and after purchasing the vehicle late Saturday evening. I took off work Monday to return to More

by Star17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Graham Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toni Ivanovic, Bob
January 03, 2018

Jerry was awesome 😎 Jerry gave me great customer service from the moment we spoke on the phone till the moment we ended our deal with my beautiful Christmas present 2017 More

by Hyundai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2018 -

Family Hyundai responded

Hi Hyundai! Thank you for taking the time to leave us your review. We are glad you had a great experience working with Jerry. We hope you are enjoying your Christmas present. Please let us know if there is anything we can help with in the future. - Karissa @ Family Hyundai

December 27, 2017

Dealership Experience Family Hyundai is the first dealership where I felt comfortable. Salesperson Daniel "Danny" Ponce was outstanding...told him what I was looking for an More

by mikemvp114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
n/a, Karissa Hobbs, Daniel Ponce
Dec 30, 2017 -

Family Hyundai responded

Hi Mikemvp114, Thank you for taking the time to leave us your review. We are glad you enjoyed working with Daniel and that you received a no pressure sales approach. We want all of our customers to be highly satisfied with their vehicles and are glad we could do that for you. We hope you enjoy your new vehicle. Please let us know if there is anything we can help with in the future! - Karissa @ Family Hyundai

...
910
...