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Family Hyundai

Tinley Park, IL

4.4
9,241 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,241 reviews

December 02, 2015

pricing bait and switch They advertised on their website and cars.com that a dodge durango is for sale for 23,969, which I printed off to bring to salesperson. I also clicked More

by john
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Wallace, Jeremy Burke, Nicholas Chodzko
November 30, 2015

nice people to do bussines great staff great people nice selection of cars great facilties state of the art dealer would recommend family and friends great selection of cars wil More

by SMILEYDEVIL12005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McGrail
Nov 30, 2015 -

Family Hyundai responded

Thank you so much for letting us know that we have such great staff, people and selection of cars! It is much appreciated, but most importantly we are pleased that you received the great experience from Kevin and the rest of the staff here at Family Hyundai! We look forward to seeing you in our service department come time for that first oil change! Thank you for your business!

November 30, 2015

FANTASTIC My first new car buying experience with Family Hyundai was simply SUPERB! The process was not overwhelming and the sales person was great! I will buy More

by KDJ12000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 30, 2015 -

Family Hyundai responded

Thank you, first and foremost, for choosing Family Hyundai for your very FIRST EVER car purchase! It was exciting to hear that your experience was SUPERB!! We look forward to doing business with you and appreciate your business now, along with all of your great recommendations and future business! Thank you for allowing us the opportunity to give you such an awesome, first car buying experience!

November 25, 2015

Very good overall experience again! I was so please with Kristi as my salesperson that I went back to buy a 2nd vehicle from her a year later. She really goes above & beyond to make your More

by ADAMSYTSMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 27, 2015 -

Family Hyundai responded

We are pleased that you were pleased with Kristi as your salesperson! The other thing that makes us just as happy is that this isn't the first but, the second vehicle that you have purchased from us! Kristi really cares about all of her customers which does help the entire car buying experience go silky smooth each time! Thank you for giving us the opportunity to earn your business and we look forward to many more years of servicing you, whether it is purchasing cars or getting them serviced!

November 20, 2015

Excellent As Always! This is my 3rd car that we have purchased from Family Hyundai. This is the best dealership I have ever conducted business in all years of driving. My More

by JOEZODIAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Zagorski, Dan Roth
Nov 20, 2015 -

Family Hyundai responded

We thank you for your continued business that you bring to Family Hyundai! We are proud that you have let us know that this is the best dealership that you have ever been to! Even better it sounds like you were paired up with Glenn who really did an awesome job being professional, knowledgeable and comfortable during your entire experience! We thank you for the recommendations on top of the business- all of it is truly appreciated! Thank you and we look forward to seeing you in our service department, come time for your first oil change!

November 14, 2015

excellent Rich Marrella was very professional and ensured I was comfortable with my purchase. I went back in for a service and Richard (Todd) Porterfield was e More

by ASHLEYGALIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Richard Marrella, Richard (Todd) Porterfield
Nov 14, 2015 -

Family Hyundai responded

Thank you so much for all of your kind words! We appreciate your business and we strive to treat all of our customers as if they are family, especially here at Family Hyundai! We are pleased to hear that you were treated well and accommodated by everyone here! Thank you a hundred times over for your business!

November 13, 2015

Great Place to Buy a Car Loved working with Jeremy. Great experience. I've already handed his card out to several folks. Everything about the process was smooth and explaine More

by VSOURILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Burke
Nov 13, 2015 -

Family Hyundai responded

Jeremy is one of the best! We are happy that he provided you with such a great experience! Thank you too for passing out his cards to several people, everyone's business is much appreciated! No pressure when purchasing a car is one of the best feelings too! If you need anything now or in the future please do not hesitate to reach out! Thank you again for giving us the opportunity to earn your business!

November 13, 2015

BEST CAR BUYING EXPERIHENCE I AM VERY PLEASED WITH THE PURCHASE. JERRY AND THE STAFF WERE FRIENDLY AND COURTEOUS. JERRY WAS FOCUSED ON GETTING ME WHAT I NEEDED AT A PRICE I COUL More

by ELOHIM6
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : TONY PAPOULIAS,
Nov 14, 2015 -

Family Hyundai responded

We are so happy that you are pleased with your purchase! Jerry is very friendly and happy to have gotten you into a vehicle that is just right for you at the price that you wanted too! Jerry and the rest of us thank you for giving us the opportunity to earn your business! If you need anything now or in the future please do not hesitate to reach out to any of us here!

November 13, 2015

Awesome experience. Thankful experience. Makes sale personable. Yes, All personal concerns were addressed and satisfied. Great, great, great overall, professional satisf More

by FRANCINEBILLINGSLEY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nov 13, 2015 -

Family Hyundai responded

We are so glad that you had a great experience, but that you were also thankful for your experience! Starting and maintaining a relationship with our customers is what makes them family! It was our pleasure to ensure that you were satisfied and received a great, professional customer experience as well! Thank you for your recommendations, as well as, your business!

November 10, 2015

Everything was good. Everything was very good. Only thing I didn't like though is when Sales Manager Sam came over to try to talk prices I felt a little pressured I trie More

by JSAVO77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Chodzko
Nov 10, 2015 -

Family Hyundai responded

Thank you for choosing Family Hyundai for your vehicle purchase! We truly appreciate your business! We are also pleased to know that you received a good experience here with Nick and Family Hyundai! We agree with you, Nick is a very smart and patient sales professional! It is awesome that you also took the time to find the car you wanted! Again, thank you for choosing Family Hyundai and becoming a part of our family! We look forward to seeing you again in our service department, come time for your first oil change!

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