Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
3,094 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
I was treated well and have no complaints. The dealership was very clean and very professional. The dealership was very clean and very professional. More
They are great. Very good customer service and they communicate with their customers very well. Very good customer service and they communicate with their customers very well. More
Marina was awesome. Brining both my cars there for now on. I have a Taos and iD4. Thanks! Brining both my cars there for now on. I have a Taos and iD4. Thanks! More
This dealership is easy to work with and they work extremely hard to resolve and satisfy their customers. I especially like the very hard work that their representatives conduct to meet their custome extremely hard to resolve and satisfy their customers. I especially like the very hard work that their representatives conduct to meet their customers every need. This is a very "uncommon" type dealership that I noticed when I first went shopping for a new automobile. They have long time employees there that almost act like family. You will NOT be disappointed in any way from purchasing an auto to having it serviced, maintained or in for warrantee repair. I have also worked a long time with Marina Felix and she is amazing in every aspect of that word. She follows through on her promises, has a thorough knowledge of the products and services that might be done on your auto and is a delight to work with. None Better!! Kudos to all!! More
Dan and my service was great for the most part. I would have appreciated that for auch an expensive service, my car be washed like other dealerships do. Also the Lyft would not take me as far as Va I would have appreciated that for auch an expensive service, my car be washed like other dealerships do. Also the Lyft would not take me as far as Vallejo which was disappointing. More
First time taking in VW for service & was met with professionalism. Marina was very warm & friendly & explained everything in great detail. She texted me updates & always kept me in the loop. professionalism. Marina was very warm & friendly & explained everything in great detail. She texted me updates & always kept me in the loop. More
kevin was very accommodating to me when we had issues in trying to find parts fir my mirror and key. He was gracious to me when he offer me a free reprogramming of my car key when VW lost the key that I had trying to find parts fir my mirror and key. He was gracious to me when he offer me a free reprogramming of my car key when VW lost the key that I had already paid for. Kevin was great at sending text messages to me about the rogress of the repairs to my car. More
As always, excellent service and clean and welcoming dealership. Been bringing my VWs here for many years. No waiting when I arrived. Ended up getting my 80K service along with the fuel pump recall. Kev dealership. Been bringing my VWs here for many years. No waiting when I arrived. Ended up getting my 80K service along with the fuel pump recall. Kevin explained in detail the work that would be performed. Not cheap due to transmission oil and various filter changes. He found me a coupon and applied it. Every little bit helps. I was notified when my car was finished at the time promised. Pick-up was easy. I purchased my car from Dirito 5 years ago and will continue to bring my car here for service. More
Marina was great. Service was great! Thank you! Always great service at Dirito Brothers. Will always get our cars from you. Service was great! Thank you! Always great service at Dirito Brothers. Will always get our cars from you. More
They go above and beyond to check everything in a timely manner. They are very helpful and easy to work with. manner. They are very helpful and easy to work with. More