
Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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John was great! He made the purchase process very easy. He answered my questions and never tried to rush the process. Erin also was very easy to work with. I wo He made the purchase process very easy. He answered my questions and never tried to rush the process. Erin also was very easy to work with. I would highly recommend this dealership! More
Helpful, knowledgeable, friendly! We will stay loyal to them and love owning our Volkswagens! Will look forward to seeing them at our next service! We will stay loyal to them and love owning our Volkswagens! Will look forward to seeing them at our next service! More
The process to purchase a car was easy and very low pressure. I was able to take the time I needed to make my final decision. John Benitez was friendly and well informed. pressure. I was able to take the time I needed to make my final decision. John Benitez was friendly and well informed. More
Kevin was great to work with. But they could not look at the electrical issues on the day I brought the car in. But they could not look at the electrical issues on the day I brought the car in. More
The entire team has been very friendly & helping. I was even offered water/ coffee while I was waiting! I was even offered water/ coffee while I was waiting! More
Friendly, highly knowledgeable, outstanding service! It's been absolutely pleasure being served at Dirito Brothers dealership at Walnut Creek! It's been absolutely pleasure being served at Dirito Brothers dealership at Walnut Creek! More
Customer service are friendly, easy access. The place are clean and waiting are clean too. The place are clean and waiting are clean too. More
Marina was extremely communicative and helpful. She made the process very smooth for me. Gus is also wonderful! She made the process very smooth for me. Gus is also wonderful! More
Sean the service consultant is excellent. Phil the diesel mechanic is exceptional. Other than that I don’t know anything about the overall dealers qualities. These two men should be considere Phil the diesel mechanic is exceptional. Other than that I don’t know anything about the overall dealers qualities. These two men should be considered valued employees. Corporate Volkswagen doesn’t cares about the American product that I own, 2014 VW Passat TDI. The Passat TDI obviously has a systemic well known problem of plugging heater cores and cooling system. I have had my car in for service many times with the same problem and it will not stop through out the rest of the life of the car. VW will not take responsibility this problem. I will be selling this car asap and never be back. More
John Benitez provided excellent customer service, from the moment we called for first time until we drove out of the dealer with the car that same night. the moment we called for first time until we drove out of the dealer with the car that same night. More