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Diamond Chevrolet of San Bernardino

San Bernardino, CA

Overview
Employees
Reviews
Vehicles
4.4
530 Reviews
Why Our Customers Continue to Choose Diamond Chevrolet in San Bernadino The history of Diamond Chevrolet starts over 55 years ago when a man named Bill Bader purchased Jack Coyle Chevrolet located off 8th and F streets in San Bernardino and renamed it Crest Chevrolet. Bader relocated the dealership to where it sits now on 21st and I streets in 1975. Alam Khan of Diamond Motor Group purchased the store in 2019 and continued to operate as Diamond Chevrolet of San Bernardino. With a history deeply rooted in this city we are proud to continue to serve this great community and re-inspire the "Do It Today" motto.
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909 W 21st Street

San Bernardino, CA

92405

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Showing 530 reviews

May 24, 2024

Disappointed with mechanics, workmanship, had to come back four times because of workmanship and damages to vehicle from mechanic More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Rojas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Oceguera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Henderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your feedback, Charles. We're disappointed to hear about the challenges you experienced with the mechanics and workmanship at Diamond Chevrolet of San Bernardino. Your satisfaction is important to us, and we value your feedback. Please reach out to me directly so we can work towards a resolution that leaves you with a positive experience. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

Helpful
May 24, 2024

Communications needs MAJOR improvement. Dropped calls, nonrefundable messages, nonrefundable texts. Nathan though was all over my service to replace my Auxiliary EV battery to get my smog More

by Rev GigiBannister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan DeSimoni
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Bomar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Ornelas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Trish Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phone operators, phone system.
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May 29, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. We appreciate your feedback about the communication and will work on improving in that area. Nathan is a valuable member of our team, and we are delighted to hear about your positive interaction with him. We strive to provide excellent service to all our customers and look forward to assisting you in the future. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

Helpful
May 23, 2024

It was a pleasure dealing with Nathan and the team. Thay also handled a service challenge when I took the car in with no problems. More

by drosscu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duc Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trish Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your positive experience with Nathan and the team at Diamond Chevrolet of San Bernardino, we truly appreciate your 5-star review! We're glad to hear that they were able to assist you with your service challenge seamlessly. We look forward to seeing you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

Helpful
May 23, 2024

We were helped out by Eddie. . really professional and very helpful, he explained everything clearly and made sure we understood before we left. More

by ramirez.mayra79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for the 5-star review, Mayra! We're thrilled to hear Eddie provided you with professional and clear assistance at Diamond Chevrolet of San Bernardino. We appreciate your feedback and look forward to helping you again in the future. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

Helpful
May 18, 2024

I paid for a brake change and when I pick up my truck it keeps making noise on the brakes More

by DIAMOND5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Brady
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2024 -

Diamond Chevrolet of San Bernardino responded

I appreciate you bringing this to my attention. At Diamond Chevrolet of San Bernardino, I strive to provide top-notch service, and I regret to hear about your experience with the brake change on your truck. Please reach out to me so I can address and resolve this matter promptly. Our team is committed to ensuring the highest standards are met and your satisfaction is paramount. Thank you for your feedback. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

Helpful
May 16, 2024

Gave me bad service did not fix my problem? I thought there were professionals , eventually they were not. More

by JT67TREVINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Cooke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Brady
1.0
This rating includes all reviews, with more weight given to recent reviews.
Trish Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Ramos
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May 18, 2024 -

Diamond Chevrolet of San Bernardino responded

We are disappointed to hear about your experience at Diamond Chevrolet of San Bernardino. We take all feedback seriously and would like to learn more about your specific situation. Please reach out to me at your earliest convenience so we can discuss your concerns and work towards a resolution. Thank you for bringing this to my attention. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

Helpful
May 14, 2024

The team made it so the process was easy and fast. I would definitely recommend Elizabeth as a sales representative and Luis as a sales manager!! They are the best!! More

by Liz2023
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan DeSimoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Ornelas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Kamotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duc Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trish Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for the fantastic review! I'm thrilled to hear that Elizabeth and Luis provided you with top-notch service. I appreciate your recommendation and look forward to assisting you in the future. Drive safe and enjoy your new vehicle! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

Helpful
May 13, 2024

Jonathan and Tim were so amazing helping me! Jonathan has always helped me and made it easy to breathe getting into a new car and it helped so much! I’ll definitely recommend anyone go to Jonath More

by JACQUELINEBROWN643
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan DeSimoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Kamotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for your kind words, Jacqueline! It's wonderful to hear that Jonathan and Tim provided you with excellent service. I strive to make the car-buying process as smooth as possible, and I'm glad they could assist you. I appreciate your recommendation and look forward to helping you and your friends in the future at Diamond Chevrolet of San Bernardino! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

Helpful
May 13, 2024

The best experience in buying a truck I wish everyone could experience the same thanks More

by a.garcia.4747ag
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David De La Mancha
5.0
This rating includes all reviews, with more weight given to recent reviews.
John DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duc Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for choosing Diamond Chevrolet of San Bernardino for your truck purchase! I'm thrilled to hear that you had the best experience. I appreciate your kind words and look forward to seeing you again in the future. Safe travels! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

Helpful
May 13, 2024

Great no hastle dealership. Friendle staff and a super fast and efficient sales department. Great place to purchase a vehicle. More

by WRIGHT_NANA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Oceguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Bugarin Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Quirino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chikezie Okeiyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words about Diamond Chevrolet of San Bernardino! I am thrilled to hear that you had a seamless experience with our friendly staff and efficient sales department. I appreciate your recommendation, and I hope to see you again for your future automotive needs. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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