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Diamond Chevrolet of San Bernardino

San Bernardino, CA

4.1
1,277 Reviews
Why Our Customers Continue to Choose Diamond Chevrolet in San Bernadino The history of Diamond Chevrolet starts over 55 years ago when a man named Bill Bader purchased Jack Coyle Chevrolet located off 8th and F streets in San Bernardino and renamed it Crest Chevrolet. Bader relocated the dealership to where it sits now on 21st and I streets in 1975. Alam Khan of Diamond Motor Group purchased the store in 2019 and continued to operate as Diamond Chevrolet of San Bernardino. With a history deeply rooted in this city we are proud to continue to serve this great community and re-inspire the "Do It Today" motto.
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909 W 21st Street

San Bernardino, CA

92405

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Showing 1,277 reviews

March 31, 2026

Amazing person Alan was amazing , he had great customer service I always love coming to this location . Everyone is amazing and quick More

by cerritosabigail
Recommend Dealer
Yes
Employees Worked With
Alan
Apr 01, 2026 -

Diamond Chevrolet of San Bernardino responded

Thank you, Abigail! I appreciate your feedback about Alan and our team at Diamond Chevrolet of San Bernardino. I'm glad to hear you enjoy visiting us and that you received great customer service. We look forward to seeing you again soon! Sincerely, Hector Hernandez - Service Manager hhernandez@daliaauto.com 909-883-8833

March 28, 2026

First time there once I told him he easily explained the process. Friendly kind and answered all my questions More

by huertaleslie
Recommend Dealer
Yes
Employees Worked With
Richard Ortega Jr
Mar 29, 2026 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review, Leslie! I’m glad to hear that your first visit to Diamond Chevrolet of San Bernardino was a positive experience. We are dedicated to providing friendly service and clear communication, and it’s great to know we met your expectations. We look forward to assisting you again in the future! Sincerely, Hector Hernandez - Service Manager hhernandez@daliaauto.com 909-883-8833

March 28, 2026

Armando was professional & easy to deal with. He kept me informed of progress. He arranged a ride home & a ride back mid afternoon when it was completed. More

by PASTORJIMNEWELL
Recommend Dealer
Yes
Employees Worked With
Armando checked me in. He was GREAT! I don't know who actually did the work.
Mar 29, 2026 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review, Jim! I’m thrilled to hear that Armando provided you with professional and attentive service during your visit to Diamond Chevrolet of San Bernardino. It's great to know that he kept you informed and arranged transportation for you. I appreciate your feedback and we look forward to assisting you again in the future! Sincerely, Hector Hernandez - Service Manager hhernandez@daliaauto.com 909-883-8833

March 27, 2026

Great customer service, friendly, knowledgeable when I asked questions about service Patient when asked questions about service More

by vivzmustang
Recommend Dealer
Yes
Mar 28, 2026 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review, Viv! I’m thrilled to hear that you received great customer service. We pride ourselves on being friendly and knowledgeable, and it’s fantastic to know that we were patient with your questions. I appreciate your feedback, and we hope to see you again soon! Sincerely, Hector Hernandez - Service Manager hhernandez@daliaauto.com 909-883-8833

March 27, 2026

The work was fine. The Communication between Costumer and Service department os very bad. The work was fine. The Communication between Costumer and Service department i More

by franklasfinest
Recommend Dealer
No
Employees Worked With
The work was fine. The Communication between Costumer and Service department os very bad.
Mar 29, 2026 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the communication between our service department and customers. It’s important to me that our customers feel informed and respected throughout the process. I encourage you to reach out to me at Diamond Chevrolet of San Bernardino directly to address your concerns further. Your satisfaction is important to me, and I value your input as we strive to improve our services. Sincerely, Hector Hernandez - Service Manager hhernandez@daliaauto.com 909-883-8833

March 26, 2026

Armando was great - greeting, assuring me he would take care of my truck, honoring a coupon, finished service earlier than promised. Excellent communication. More

by Abel_J_Gaytan
Recommend Dealer
Yes
Employees Worked With
Armando Pena
Mar 27, 2026 -

Diamond Chevrolet of San Bernardino responded

Thank you, Abel! I truly appreciate your positive feedback about Armando and your experience at Diamond Chevrolet of San Bernardino. It's fantastic to hear that he provided great service and communication while taking care of your truck. We look forward to assisting you again in the future! Sincerely, Hector Hernandez - Service Manager hhernandez@daliaauto.com 909-883-8833

March 21, 2026

Patricia was very helpful Manny as well. Quick and easy great dealer service will be back More

by B58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trish Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2026 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! I’m thrilled to hear that you found our service to be quick and easy, and that Patricia and Manny were able to assist you. I appreciate your kind words and we look forward to welcoming you back to Diamond Chevrolet of San Bernardino in the future! Sincerely, Hector Hernandez - Service Manager hhernandez@daliaauto.com 909-883-8833

March 20, 2026

Upon arrival, it was disappointing to be approached by the service writer that Diamond does not service cars over 10 years old. We were requesting an oil change but turned away until a mechanic who knows More

by DIAMONDCHEVROLET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Several, the mechanic
Mar 22, 2026 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. I truly appreciate your feedback and understand your concerns regarding our service policy for older vehicles. At Diamond Chevrolet of San Bernardino, we value long-time customers like yourself and are glad to hear that our mechanic was able to assist you. We strive to provide the best service possible, and your insights are invaluable in helping us improve. We hope to see you again soon for your future service needs! Sincerely, Hector Hernandez - Service Manager hhernandez@daliaauto.com 909-883-8833

March 18, 2026

Awkward and unreceptive of wishes Finance manager was fine, we enjoyed him very much. It was just the guy sitting in the corner watching. We were wanting black accents instead of the yellow and chrome th More

by julian0916
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luis Rojas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Gotti
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge or George
Mar 19, 2026 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us, Julian. Your feedback regarding the customization of the ChevroletSilverado 1500 WT and the communication about the purchase process are appreciated. I understand how important these details are. I value your input on the paint concerns and the interaction with the team. If you would like to discuss this further, please reach out to me directly at Diamond Chevrolet of San Bernardino. I hope we get to provide you a better experience in the future. Thank you for considering us. Sincerely, Luis A Rojas - General Sales Manager lrojas@daliaauto.com 909-883-8833

Mar 20, 2026 -

julian0916 responded

I was not able to customize any Silverado 1500 WT. I was told that I was able to buy this specific trim personal over the phone, but when I got into the dealership I was told a business needed to be attached to the purchase. This is where the bait and switch response came from. I ended up purchasing a trim that best fit my needs AFTER the WT. George( I believe that is what his name it) made it seem like the situation was cut and dry and there was no way of rectifying the issue. I will go ahead and reach out to you soon. Thank you for the response. I hope you are easier to talk to than the other guy.

March 18, 2026

This is my third time having service done. The technicians did not have the because necessary equipment to rotate my tires, which have been done each time I've gotten service. The prices have More

by Nupetation
Recommend Dealer
No
Mar 19, 2026 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I appreciate you choosing Diamond Chevrolet of San Bernardino for your service needs. I understand your concerns regarding the tire rotation and pricing. We strive to maintain high standards and provide the best value possible. Unfortunately, based on the name you have provided in this post, we are unable to find any customer information in our system or visit to our location. So, if you would please, reach out to me directly, and I would be happy to discuss this further with you. Your satisfaction is important to me. Sincerely, Hector Hernandez - Service Manager hhernandez@daliaauto.com 909-883-8833