Joseph Gotti
Joseph Gotti at Diamond Chevrolet of San Bernardino

Joseph Gotti

Sales

Diamond Chevrolet of San Bernardino

909 W 21st Street
San Bernardino, CA 92405

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4.8
39 Reviews

Languages Spoken

English English

4.8

39 Reviews

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39 Reviews of Joseph Gotti

March 18, 2026

Dealership Rating
Employee Rating

Awkward and unreceptive of wishes Finance manager was fine, we enjoyed him very much. It was just the guy sitting in the corner watching. We were wanting black accents instead of the yellow and chrome th More

by julian0916
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Luis Rojas , Jorge or George

Mar 19, 2026

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us, Julian. Your feedback regarding the customization of the ChevroletSilverado 1500 WT and the communication about the purchase process are appreciated. I understand how important these details are. I value your input on the paint concerns and the interaction with the team. If you would like to discuss this further, please reach out to me directly at Diamond Chevrolet of San Bernardino. I hope we get to provide you a better experience in the future. Thank you for considering us. Sincerely, Luis A Rojas - General Sales Manager lrojas@daliaauto.com 909-883-8833

Mar 20, 2026

julian0916 responded

I was not able to customize any Silverado 1500 WT. I was told that I was able to buy this specific trim personal over the phone, but when I got into the dealership I was told a business needed to be attached to the purchase. This is where the bait and switch response came from. I ended up purchasing a trim that best fit my needs AFTER the WT. George( I believe that is what his name it) made it seem like the situation was cut and dry and there was no way of rectifying the issue. I will go ahead and reach out to you soon. Thank you for the response. I hope you are easier to talk to than the other guy.

January 17, 2026

Dealership Rating
Employee Rating

Never called me back. Took very long.Service lady Karla very rude. Won't be going back for sure More

by d.morales078
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 19, 2026

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. I appreciate your feedback and understand your concerns regarding communication and customer service. We strive to provide a positive experience at Diamond Chevrolet of San Bernardino, and I would like the opportunity to address your issues. If you'd like to continue the conversation or provide additional details, I encourage you to reach out to me directly. Your input is appreciated. Sincerely, Grant O'Dell - Service Manager godell@daliaauto.com 909-883-8833

November 07, 2025

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Employee Rating

Everyone was great and took excellent care of me. And I got the truck I wanted. More

by mjbritt80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 08, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your review! I'm glad to hear that everyone at Diamond Chevrolet of San Bernardino took excellent care of you and that you got the truck you wanted. We appreciate your feedback and look forward to serving you again in the future! Best, Michael Salas msalas@daliaauto.com

October 26, 2025

Dealership Rating
Employee Rating

Joseph Gotti was the one who helped us and he went above and beyond to make sure that my husband’s dream truck was attainable. More

by samaya118
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 26, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review, Samaya! I'm thrilled to hear that Joseph went above and beyond to help you and your husband achieve your dream truck. At Diamond Chevrolet of San Bernardino, our team strives to provide exceptional service, and it’s great to know that Joseph made a positive impact on your experience. We look forward to seeing you again soon! Best, Michael Salas msalas@daliaauto.com

October 08, 2025

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Employee Rating

Very pleased with the service provided. I appreciate all the help and the willingness to help get our dream car More

by delizalde629
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Bash

Oct 08, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful feedback! I'm thrilled to hear that you had a great experience at Diamond Chevrolet of San Bernardino and that we could help you get your dream car. We appreciate your kind words and look forward to serving you again in the future! Best, Michael Salas msalas@daliaauto.com

September 22, 2025

Dealership Rating
Employee Rating

They gave me a good deal on my trade-in and got me Into a truck that I was looking for More

by siglarj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Maraj

Sep 23, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful feedback! I'm thrilled to hear that you received a good deal on your trade-in and found the truck you were looking for at Diamond Chevrolet of San Bernardino. We appreciate your support and hope to see you again soon! Best, Michael Salas msalas@daliaauto.com

September 03, 2025

Dealership Rating
Employee Rating

Excellent service staff was knowledgeable car buying experience was phenomenal sales team great car I purchased was very nice More

by cvl8303
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruben Bugarin Ramos, Richard Bash, Gustavo Gonzalez, Dylan Maraj, Jesse Reyna , Antonio Diaz, Nael Ghobrial, Omar Martinez, Andrew Nevarez

Sep 03, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! I'm thrilled to hear that you had an excellent car buying experience at Diamond Chevrolet of San Bernardino. Our knowledgeable staff works hard to ensure every customer feels supported, and we're glad to know you found the sales team great. Enjoy your new car, and we look forward to seeing you again! Best, Michael Salas msalas@daliaauto.com

August 08, 2025

Dealership Rating
Employee Rating

I had an absolutely amazing experience thanks to Joseph Gotti! From the moment I walked onto the lot, he went above and beyond to make sure I felt comfortable, informed, and confident in my decision. He wa More

by jillacarrillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Duc Nguyen

Aug 08, 2025

Diamond Chevrolet of San Bernardino responded

Thank you, Jill! I'm happy to hear you had an amazing experience at Diamond Chevrolet of San Bernardino, especially with Joseph. It's great to know that he made you feel comfortable and informed throughout the process. We appreciate your high recommendation and look forward to serving you and your family again in the future. Best, Michael Salas msalas@daliaauto.com

July 31, 2025

Dealership Rating
Employee Rating

From beginning to ending it was a great experience! ! Thank you Josh, Dylan and team More

by eddiecardenas1992
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Maraj

Jul 31, 2025

Diamond Chevrolet of San Bernardino responded

Thank you, Eddie! I am glad to hear you had a great experience from start to finish at Diamond Chevrolet of San Bernardino. We'll be sure to pass along your feedback to Josh, Dylan, and the rest of our team. We look forward to seeing you again soon. Best, Michael Salas msalas@daliaauto.com

July 29, 2025

Dealership Rating
Employee Rating

The staff was friendly very welcoming and they work the best deal to fit my budget. More

by latonyal915
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Johnson, Duc Nguyen

Jul 29, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback! I am happy to hear that our staff at Diamond Chevrolet of San Bernardino made you feel welcomed and helped you find the best deal for your budget. We appreciate your support and look forward to assisting you on your next visit. Best, Israel Mora (909) 883-8833

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