Darrell Waltrip Honda
Franklin, TN
Filter Reviews by Keyword
By Type
687 Reviews of Darrell Waltrip Honda
Very Good Quanda is a wonderful person. He made our deal went through very good. We bought car on his birthday and he was very happy as it made his day that nig Quanda is a wonderful person. He made our deal went through very good. We bought car on his birthday and he was very happy as it made his day that night More
Quanda showed me a used Honda Civic for my son before it was ready to show. Not sure if he was suppose show the car before going through insepection and cl showed me a used Honda Civic for my son before it was ready to show. Not sure if he was suppose show the car before going through insepection and cleaning but I appreciated him doing it. He and the finance manager stayed late after closing , so that my son and I could get a better interest rate on our purchase. Thank you both, Jada More
Excellent Service Advisor Jonathan Wright in service was outstanding at helping us get in and out quickly. A problem developed on my wife’s Odyssey just as she was leaving for Jonathan Wright in service was outstanding at helping us get in and out quickly. A problem developed on my wife’s Odyssey just as she was leaving for an out of town trip to see her mother. Fortunately, Jonathan was able to get us in and out that day without really any delays- much appreciated! More
Great service Jonathan Wright, the service consultant we worked with to get our CRV repaired was helpful in communicating what the problem was and the cost associa Jonathan Wright, the service consultant we worked with to get our CRV repaired was helpful in communicating what the problem was and the cost associated with the repair. He was willing to work with our schedule as we were traveling through the area. He was friendly, open and a pleasure to work with. We appreciate all of the help and would certainly recommend working with Jonathan. D Simpson More
Brandon Tidwell, EXCELLENT Service Tech. Brandon Tidwell has provided me with excellent service on each of the three Honda vehicles that I own. He is very knowledgeable, courteous and specif Brandon Tidwell has provided me with excellent service on each of the three Honda vehicles that I own. He is very knowledgeable, courteous and specific. It is refreshing to have someone who will honestly explain what is actually required to keep my Honda's operating in a safe and efficient manner. He makes each service appointment as pleasant as any service appointment can be. Highly recommended. More
Great sales process One of best sales experiences I have ever had. I would reccomend giving them a shot. Good choices. Fair pricing. Quick process. Look for quandaries fr One of best sales experiences I have ever had. I would reccomend giving them a shot. Good choices. Fair pricing. Quick process. Look for quandaries from honda More
Best salesperson I gave ever purchased from My salesperson Greg Schmidt was very informative, knowledgeable and professional. I started looking at Civic but realized after spending time with him My salesperson Greg Schmidt was very informative, knowledgeable and professional. I started looking at Civic but realized after spending time with him the Accord was a better fit for me. He could have taken the easy path but instead took the time to listen to me and find the right car for my needs. It was nice to meet someone like him and I am enjoying my 2018 Accord Sport. More
They seemed okay, but the sale, not customer, comes first. I worked with them trying to buy a new vehicle. They offered a quote and later said the vehicle was sold. They offered another vehicle immediately t I worked with them trying to buy a new vehicle. They offered a quote and later said the vehicle was sold. They offered another vehicle immediately thereafter, but were unclear on the price. I asked them to confirm the price. They said they would confirm. I actually started down to the dealership and they never confirmed, despite me calling back. Come to find out that had sold that vehicle and just decided never to get back with me. The next day, they called back to ask it there was anything they could do for me, as if nothing had happened. Then, to make up for it, they quoted me a good price only to finalize a price that was $4,000 higher when we got down to brass tacks. Sorry, we sent you a quote on last year's model. While I believe it was an honest mistake, it did not endear me to this dealer. I don't think the dealer's prices were out of line, though. More
Best service in Tennessee. Moving from Indiana to Nashville area three years ago, I started taking my car to be serviced. When I recently decided to buy a Honda CRV I was blow Moving from Indiana to Nashville area three years ago, I started taking my car to be serviced. When I recently decided to buy a Honda CRV I was blown away at the excellent customer service Tom Kim gave. He was rated a #10 in my book, went over and beyond to make sure I was happy with my choice. More
Very helpful and friendly staff Quanda from Honda was very helpful in finding exactly what I was looking for to meet my needs in the automotive department! Very approachable and will Quanda from Honda was very helpful in finding exactly what I was looking for to meet my needs in the automotive department! Very approachable and willing to go the extra mile to ensure customer satisfaction. Would recommend this dealership More