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Darrell Waltrip Honda

Franklin, TN

4.9
625 Reviews

1430 Murfreesboro Rd

Franklin, TN

37064

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625 Reviews of Darrell Waltrip Honda

November 09, 2015

Think they're a 50 state DMV On 10/31/15 drove from Birmingham to Nashville to purchase a new car for cash, a transaction that should have taken an hour. I wasn't aware that the More

by 123456
Recommend Dealer
No
Employees Worked With
Anne Stephens,
October 07, 2015

Awesome We had the best experience today at DW Honda. Our salesman was top notch start to finish. We will always recommend the team to anyone looking for a Ho More

by Stephj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randall Murphy
August 14, 2015

Randy. If you're a first time car buyer, you must, must, must come to Darrell Waltrip Honda. I recently moved to the Franklin area from DC where I never had More

by natalia323
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Sep 21, 2015 -

Darrell Waltrip Honda responded

Thank you so much for the great review, Natalia! We are thrilled you had a great experience with Randy & our dealership! :)

August 08, 2015

Great Sales Dept. They honor the TrueCar pricing and made the transaction easy. Terry Hill was our salesman and he was terrific! Not pushy and allowed us time to go ove More

by justinb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Hill
Sep 21, 2015 -

Darrell Waltrip Honda responded

Thank you for the review, Justin! We appreciate your feedback!

July 20, 2015

This dealership has gone downhill My wife and I have bought several cars from DW, were treated fairly in the past, and we decided to trade in her 2004 Accord for a 2015 Fit. The AC on More

by fangs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike and Robb
Sep 21, 2015 -

Darrell Waltrip Honda responded

Could you please contact me regarding this experience? 615-599-6258- Maggie McGee, Customer Service Manager.

June 27, 2015

Wonderful dealership! During a trip to TN recently, I brought my son's 2014 Honda in for service at DW--the work was completed well and on time as promised. Service Advisor More

by lindacarguru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel
Sep 21, 2015 -

Darrell Waltrip Honda responded

Thank you for the review Linda! We appreciate your business!

April 01, 2015

Don't waste money Absolutely do not buy any plans or warranties. There is no where else to go. When you try to cancel, it is very much pro-rated. Total rip off. More

by Lisa0623
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim
Sep 21, 2015 -

Darrell Waltrip Honda responded

Lisa, Sorry to hear you had a hard time cancelling your plan with us. We do pro-rate redemptions used on our maintenance and service plans, but it's pro-rated based on services already used. I'm sorry to hear you went through a hard time cancelling. If you could let me know what the issue was, I'd be happy to look into our process to make sure other folks do not go through the same trouble. Maggie McGee, Customer Service Manager. My direct line is 615-599-6258.

August 15, 2014

civic sedan Great experience. Mike Meskel was the best. Love my Honda. Everything went very smooth during my trade. Everyone nice.Thanks Darrell Waltrip for hirin More

by Brenda Mills
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Meskel
Sep 21, 2015 -

Darrell Waltrip Honda responded

Thank you for the review, Brenda! We appreciate it!

August 07, 2014

Stay away from this dealer!!! Well it all started with taking my accord in for an oil change no big deal right? As I am being wrote up I was told this would take about 2 hours AND More

by Derrick2798
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David, mike
July 24, 2014

Too much oil! What started out as a simple oil change quickly turned into a huge mess at DW Honda. My car was running fine before they touched it. Immediately after More

by chrisgagner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Van & Others
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