Darrell Waltrip Honda
Franklin, TN
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688 Reviews of Darrell Waltrip Honda
Great service, very friendly staff. My high schooler son was treated well and was impressed by how quickly service was done. I have been doing business here for 20 years now. was treated well and was impressed by how quickly service was done. I have been doing business here for 20 years now. More
Fabulous! Organized & top-notch in all categories! First experience with Kwame-very knowledgable, friendly, professional, & great sense of humor; will request him again! Entire service area is impressive. experience with Kwame-very knowledgable, friendly, professional, & great sense of humor; will request him again! Entire service area is impressive. More
bad service Avoid service center. Not upfront about costs, extra maintenance, add ons, or time estimate. 3 hours longer than expected, 1.5 hours late. Quoted 1,00 Avoid service center. Not upfront about costs, extra maintenance, add ons, or time estimate. 3 hours longer than expected, 1.5 hours late. Quoted 1,000$ than other local dealership. Waste of time and $. More
This Dealership is not truthful I m a 78 year old woman with excellent credit who recently bought a HRV at your dealership. This is the 5th Honda in a row that I have leased or bough I m a 78 year old woman with excellent credit who recently bought a HRV at your dealership. This is the 5th Honda in a row that I have leased or bought. I had a 2016 HRV that was leased from a Dallas dealership with two payments left on the lease that the salespeople I worked with told me I would not have to pay as I purchased a new Honda. I received a bill for the two remaining months from the Honda Leasing along with several phone calls threatening to turn me over to a collection agency in a few days if I did not pay. I drove over 100 miles to your dealership on a Saturday to talk to someone about and a employee named Jimmy Harris took my phone number and told me he would check it out. He did not call me on Monday as he said to call him if he did not. I called him and he told me my problem was with the Dallas dealership which I know was not true as they were not involved in the turn-in of the lease car. I was told today that they decided to give me a discount on the price of the new car instead. They did not tell me this and I have no idea what the discount was. I do not appreciate being taken advantage of because have no one to help me. More
This is my 3rd new car purchase from Darrell Waltrip family of cars. I drive in from out of state. The service and sales teams are knowledgeable and customer minded. I’m not going anywhere else. family of cars. I drive in from out of state. The service and sales teams are knowledgeable and customer minded. I’m not going anywhere else. More
Darrell Waltrip Honda Excellent salesmanship. I was not going to buy another CRV without a passengerside camera. I bought it anyway due to the followup of Brandon King. The Excellent salesmanship. I was not going to buy another CRV without a passengerside camera. I bought it anyway due to the followup of Brandon King. The passengerside camera needs to be put back on CRVs. I would immediately trade in my brand new CRV for a new CRV with that camera. The camera is a safety item with me, and the little icon in the side mirror and sensors are a poor substitute. You have Brandon to thank for the sale. And the other people were great too. More
Darrell Waltrip Honda Rocks!! Working with them was a pleasure! Made my car buying process painless!! Staff was friendly and thoroughly explained the purchase process and operatio Working with them was a pleasure! Made my car buying process painless!! Staff was friendly and thoroughly explained the purchase process and operation of my new vehicle! More
very good service from David and the team! Everything went as expected, which is the best you can hope for.. Dave and the team did a great job and help make it an easy transaction. Everything went as expected, which is the best you can hope for.. Dave and the team did a great job and help make it an easy transaction. More
Great experience Excellent experience Sales Rep Rodney was very helpful and knowledgeable and non threatening in his sales approach. I would recommend DW to anyone lo Excellent experience Sales Rep Rodney was very helpful and knowledgeable and non threatening in his sales approach. I would recommend DW to anyone looking for a new/CPO auto. More