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Darrell Waltrip Honda

Franklin, TN

5.0
688 Reviews

1430 Murfreesboro Rd

Franklin, TN

37064

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688 Reviews of Darrell Waltrip Honda

January 30, 2020

Great service, very friendly staff. My high schooler son was treated well and was impressed by how quickly service was done. I have been doing business here for 20 years now. More

by Bjw
Recommend Dealer
Yes
Employees Worked With
Rick Nichols, David Pilgrim
Jan 31, 2020 -

Darrell Waltrip Honda responded

Bjw, your wonderful feedback and rating mean a lot to us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you for being a long time customer for 20 years!

January 30, 2020

Fabulous! Organized & top-notch in all categories! First experience with Kwame-very knowledgable, friendly, professional, & great sense of humor; will request him again! Entire service area is impressive. More

by mcmarty4
Recommend Dealer
Yes
Employees Worked With
Kwame Okraku
Feb 03, 2020 -

Darrell Waltrip Honda responded

Mcmarty4, we're happy you found our staff to be so supportive during your experience here at Darrell Waltrip Honda. Kwame does a great job for our customers and he is definitely a great team member. We appreciate your patronage and your recommendation. Thank you!

January 24, 2020

bad service Avoid service center. Not upfront about costs, extra maintenance, add ons, or time estimate. 3 hours longer than expected, 1.5 hours late. Quoted 1,00 More

by bthechi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jordan
Jan 27, 2020 -

Darrell Waltrip Honda responded

We would like to discuss your service experience with you. At your convenience, please contact our Service Manager Josh Galyean or General Manager William Berryman at 615-791-1101. Thank you.

Jan 28, 2020 -

bthechi responded

I was there all day on 1/24 and worked with Jordan. You have my number and if really wanted to help would contact me or have helped me while I was there for 8 hours...I asked for the manager when there and did not see one.

December 11, 2019

Our salesman Tom Kim, was a very nice gentleman and did an awesome job for us. The new car was very clean. Everyone was very friendly. More

by linda_lyle
Recommend Dealer
Yes
Employees Worked With
Tom Kim, Chris Brittain
Jan 05, 2020 -

Darrell Waltrip Honda responded

Linda_lyle, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Darrell Waltrip Honda. We are glad Tom and Chris took good care of you and we appreciate the recommendation very much. We hope you enjoy your new vehicle and we look forward to taking care of it in the future. Thank you!

October 21, 2019

This Dealership is not truthful I m a 78 year old woman with excellent credit who recently bought a HRV at your dealership. This is the 5th Honda in a row that I have leased or bough More

by Nelda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin Rook, Jimmy Harris
Oct 24, 2019 -

Darrell Waltrip Honda responded

Thank you for taking the time to share your recent visit details with us. We appreciate the feedback, and would like to discuss it with you further. Please contact General Sales Manager Kevin Leyk, at 615-791-1101 at your earliest convenience.

October 02, 2019

This is my 3rd new car purchase from Darrell Waltrip family of cars. I drive in from out of state. The service and sales teams are knowledgeable and customer minded. I’m not going anywhere else. More

by paulajo409
Recommend Dealer
Yes
Employees Worked With
David Forrest, Lee Hatley
Oct 04, 2019 -

Darrell Waltrip Honda responded

Paulajo409, thank you for your kind review; we are happy to pass along your comments to the team here at Darrell Waltrip Honda! We appreciate your repeat purchases and we look forward to seeing you again. Thanks!

September 24, 2019

Darrell Waltrip Honda Excellent salesmanship. I was not going to buy another CRV without a passengerside camera. I bought it anyway due to the followup of Brandon King. The More

by Happy Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon King , Alex Leon, Pete Purky
September 12, 2019

Darrell Waltrip Honda Rocks!! Working with them was a pleasure! Made my car buying process painless!! Staff was friendly and thoroughly explained the purchase process and operatio More

by tww012
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Leon, Chris Brittain
Sep 15, 2019 -

Darrell Waltrip Honda responded

Tww012, thank you for your kind review; we are happy to pass along your comments to the team here at Darrell Waltrip Honda! We try to make it easy and we are glad you had such a great experience with your purchase. If you ever need anything at all, please let us know. Thank you!

September 04, 2019

very good service from David and the team! Everything went as expected, which is the best you can hope for.. Dave and the team did a great job and help make it an easy transaction. More

by jiml
Recommend Dealer
Yes
Employees Worked With
David Forrest
Sep 06, 2019 -

Darrell Waltrip Honda responded

Hello Jiml, we appreciate you taking the time to leave us this feedback. Dave is a great team member and we are glad you enjoyed your time with him. Thank you, and have a fantastic day!

July 30, 2019

Great experience Excellent experience Sales Rep Rodney was very helpful and knowledgeable and non threatening in his sales approach. I would recommend DW to anyone lo More

by Sales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond
Jul 31, 2019 -

Darrell Waltrip Honda responded

Sales, thank you for your kind review; we are happy to pass along your comments to the team here at Darrell Waltrip! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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