Back

Darrell Waltrip Honda

Franklin, TN

5.0
688 Reviews

1430 Murfreesboro Rd

Franklin, TN

37064

Directions

By Type

688 Reviews of Darrell Waltrip Honda

March 09, 2020

Kwame, my service rep makes all the difference!! Excellent! Kwame is professional, polite, knowledgeable, efficient and much more. He makes my car-care experience one that is stress-free and leaves me with the More

by nolazusi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Forrest, Kwame Okraku
Mar 10, 2020 -

Darrell Waltrip Honda responded

Nolazusi, we're so glad that we were able to go above and beyond your expectations! Kwame is a great team member, and he enjoys what he does and takes pride in taking care of our customers. It is always nice getting to share reviews like yours with our staff and I will share yours with Kwame and David. Thank you very much!

March 05, 2020

Great - quick abs easy. Service was on time. Wesley was not pushy and gave me car wash voucher since dealer wash was down. Experience was fantastic. I came in a broken man and left renewed in body and spi More

by Gregoryleech76
Recommend Dealer
Yes
Employees Worked With
Wesley lemonds
Mar 06, 2020 -

Darrell Waltrip Honda responded

Gregoryleech76, we're so glad that we were able to go above and beyond your expectations! Thank you for the kind comments about Wesley and it will be our pleasure to share them with him. Thank you for your recommendation and have a great day!

March 05, 2020

Great quick service The service was great! I was in for regular maintenance. They did everything that I asked in a friendly, complete and timely fashion. I am very happy More

by vlb95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Nicholls- 5 stars!, Josh Galyean
Mar 06, 2020 -

Darrell Waltrip Honda responded

Vlb95, thank you for your kind review; we are happy to pass along your comments to the team here at Darrell Waltrip Honda! Josh Galyean is a hands on manager that likes to be in the service lane helping our customers when they come in; and we are glad you enjoyed the experience. Have a great day!

February 28, 2020

Can’t say enough good things about my experiences with Darrel Waltrip Honda. Everyone I’ve dealt with from Including Alex Leon in sales to Rick Nichols in service down to the people on the phone. Everyone More

by mgm326
Recommend Dealer
Yes
Employees Worked With
Alex Leon
Mar 01, 2020 -

Darrell Waltrip Honda responded

Hi Mgm326, we are very happy to have provided you with such a positive experience! We know Alex and Rick are going to enjoy reading your comments and we are all excited to receive such a wonderful review. Thank you!

February 28, 2020

Great service writer Kramer is the best service writer. He’s friendly, clearly explains the service per formed on the vehicle and what it needs serviced in the future. T More

by claricelff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kwame Okraku
Mar 01, 2020 -

Darrell Waltrip Honda responded

Claricelff, thanks for your praise and kind comments about our service. Our advisors take pride in taking care of customers, and it shows. Thank you and have a great day!

February 25, 2020

I came in with a flat tire on a cold rainy Monday morning without an appointment. The place was packed with customers. I was met promptly by Josh Galyean who heard my issue and assessed the situation and tol More

by fredaweis
Recommend Dealer
Yes
Employees Worked With
Wesley Lemonds, Josh Galyean
Feb 28, 2020 -

Darrell Waltrip Honda responded

Hi Fredaweis, we are happy we were able to help you out! We know Monday's can be stressful, especially with a flat tire. Josh, the service manager, and Wesley do a great job working as a team and we are very pleased they took care of you as quickly as they could. We appreciate your recommendation and letting the world know about your experience. It will be our pleasure to share your kind comments with the team, and we hope you have a great day!

February 25, 2020

Fast and professional service. Easy to make an appointment and representatives are always so caring. Service department provides competitive pricing and quality performance. Waiting area ckean and More

by AB
Recommend Dealer
Yes
Employees Worked With
Rick Nicholls
Feb 28, 2020 -

Darrell Waltrip Honda responded

AB, we appreciate your positive review about your recent experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here with Rick! Thank you for the 5 star review and your recommendation. Have a great day!

February 21, 2020

I am a five Honda owner and service at Waltrip Honda always meet my expectations and beyond. Kwame is the best! Such a professional and relational. I always leave pleased with my service. More

by Jforman43
Recommend Dealer
Yes
Employees Worked With
Josh Galyean, Kwame Okraku
Feb 24, 2020 -

Darrell Waltrip Honda responded

Jforman43, your satisfaction is our top priority. Your recommendation is greatly appreciated. Kwame and Josh will enjoy reading your kind comments and it will be our pleasure to forward your review to them. Thank you and have a great day!

February 20, 2020

Consistent high level of service and professionalism I had an appointment for my scheduled oil change. No problem. There were some other services that I needed due to time since last completed that Rick More

by dwightchustz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Nicholls
Feb 24, 2020 -

Darrell Waltrip Honda responded

Hi Dwightchustz, thank you for taking the time to leave a review for us at Darrell Waltrip Honda. We are happy Rick did such a great job for you during your visit. It makes us proud when customers leave reviews letting us know how we are doing. We look forward to seeing you for your next service visit, and it will be our pleasure to share your comments with Rick as well. Thank you!

February 18, 2020

I would recommend this dealership for service. They are professional, friendly and pleasant to do business with. The wait time is expected but completely reasonable. More

by jerzinej
Recommend Dealer
Yes
Employees Worked With
Kwame Okraku
Feb 19, 2020 -

Darrell Waltrip Honda responded

Jerzinej, we are so happy to read such a great review about Darrell Waltrip Honda and Kwame!

...
58
...