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Darrell Waltrip Honda
Franklin, TN
688 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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688 Reviews of Darrell Waltrip Honda
November 16, 2020
Excellent service department as always! Very professional & timely. I just gave 4 stars instead of 4 bc there were at least 10 people in the waiting area & a lot without masks. Why does this dealership not h & timely. I just gave 4 stars instead of 4 bc there were at least 10 people in the waiting area & a lot without masks. Why does this dealership not have mask requirements? I did see the picnic table which was occupied. Also, did not care to be approached by 2 different people asking me to upgrade my car after I told the 1st one not interested. More
by Joy Snyder
Employees Worked With
Alex Web
November 16, 2020
This is my favorite Honda dealership. The care for my Honda and the service I receive from the staff is top shelf. This is my third lease of a Honda Accord from this dealership. My leasing specialist h Honda and the service I receive from the staff is top shelf. This is my third lease of a Honda Accord from this dealership. My leasing specialist has over 30 years in the business and he is also a wonderful person. Branden, my service representative, always greets me by name and has a very pleasing personality. He takes care of my service needs in an efficient and attentive manner. This dealership is very clean, practicing safety guidelines and is well maintained. More
by hnphorn
Employees Worked With
Branden, service representative , Greg Schmidt, Alex Leon
November 05, 2020
I went in to get oil change and check everything else and it went fine. Jerry was my serviceman..and is everytime I go, he takes good care of my car, They had to order a part and I will be back in a few days it went fine. Jerry was my serviceman..and is everytime I go, he takes good care of my car, They had to order a part and I will be back in a few days to get it installed. A positive experience everytime. More
by aosadolo
Employees Worked With
Jerry Robinson
November 02, 2020
My recent visit to Darrell Waltrip Honda was very positive. I felt safe in the customer service waiting area. Kawame Okraku is my Service Advisor. He always provides EXCELLENT CUSTOMER SERVICE! I tha positive. I felt safe in the customer service waiting area. Kawame Okraku is my Service Advisor. He always provides EXCELLENT CUSTOMER SERVICE! I thank Darrell Waltrip Honda and Kawame for taking great care of my Honda Accord and me. I would give more than 5-stars if it was possible. More
by TH
Employees Worked With
Kwame Okraku
October 22, 2020
This dealership is performing very well under severe conditions......caused by middle Tennessee population explosion & Covid difficulties. Brandon Tidwell is our advisor & he is excellent. My income conditions......caused by middle Tennessee population explosion & Covid difficulties. Brandon Tidwell is our advisor & he is excellent. My income has been reduced substantially due to pension plan failing & he is helping us keep our vehicle operating. We are 80 years old. More
by lingles
Employees Worked With
Josh Galyean
October 19, 2020
As always, Kwame and the service team at Darrell Waltrip are amazing! We bought our Honda here and have it serviced here. We would not think of going anywhere else. are amazing! We bought our Honda here and have it serviced here. We would not think of going anywhere else. More
by HappyHondaOwner
Employees Worked With
Kwame Okraku
October 14, 2020
Brought in our 2020 Passport for a Honda recall (software update) as well as oil & filter & tire rotate & balance. Work was done well & the car was ready when promised. Been doing business here for 20 years update) as well as oil & filter & tire rotate & balance. Work was done well & the car was ready when promised. Been doing business here for 20 years. Jordan was our advisor and did a great job. More
by Capt Midknight
Employees Worked With
Jordan Tawfeek, Josh Galyean, Kwame Okraku
October 08, 2020
I always receive great service at Daryl Waltrip Honda. Kwame is the best!!! I’m always updated on the status of my car and it’s ready when promised. Kwame is the best!!! I’m always updated on the status of my car and it’s ready when promised. More
by Sgrainge
Employees Worked With
Kwame Okraku
October 08, 2020
Always excellent service when I come here. I can always trust they are going to do a great job! The service desk folks are always very straight forward and I never feel pressured to get a service done. I a trust they are going to do a great job! The service desk folks are always very straight forward and I never feel pressured to get a service done. I always feel like they have my best interests in mind. More
by Ls
Employees Worked With
Brandon
September 30, 2020
As always service was great and speedy. Brandon Tidwell was outstanding and kept me updated on the progress of the service. Best Honda dealer in the area. was outstanding and kept me updated on the progress of the service. Best Honda dealer in the area. More
by rburrow
Employees Worked With
Brandon Tidwell
