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Darrell Waltrip Honda

Franklin, TN

5.0
688 Reviews

1430 Murfreesboro Rd

Franklin, TN

37064

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688 Reviews of Darrell Waltrip Honda

January 08, 2021

Jen Watts was my salesperson and she was AMAZING!! I told her what I wanted and she found MY car. The entire process was so smooth and quick and painless. It was an absolute pleasure to work with her More

by atlcombs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen Watts
Jan 11, 2021 -

Darrell Waltrip Honda responded

Hello Atlcombs, we appreciate you taking the time to leave us this feedback. We are glad to hear you enjoyed your experience with Jen Watts; it will be a pleasure sharing your review with her. Thank you for your recommendation, we hope you have a great day!

January 02, 2021

Great team to work with through a difficult and complex process. We are also confident of support and service after the sale. Solid quality of the vehicle and dealer. More

by lomobailey
Recommend Dealer
Yes
Employees Worked With
Pete Purky
Jan 02, 2021 -

Darrell Waltrip Honda responded

Lomobailey, we're happy you found Pete Purky to be so supportive during your experience here at Darrell Waltrip Honda. We know he will appreciate your recommendation, and we look forward to taking care of your vehicle for yours to come. Thank you, and have a great day!

January 01, 2021

Vincent was professional and kept me informed during the servicing of the car. He was knowledgeable and friendly. This was my first service and I was pleased with the efficient process. More

by tannertime
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent
Jan 02, 2021 -

Darrell Waltrip Honda responded

Tannertime, thank you for your kind review; we are happy to pass along your comments to Vincent Pape and the rest of team here at Darrell Waltrip Honda. We appreciate your recommendation, and we hope you have a great day!

December 31, 2020

Brandon s always is friendly, helpful, and goes the extra mile to make sure my need’s are met. Brandon does a good job keeping me informed. More

by Bjr1122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Tidwell
Jan 04, 2021 -

Darrell Waltrip Honda responded

Bjr1122, we are so happy to read such a great review about Darrell Waltrip Honda! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 23, 2020

Have always had excellent service. No complaints. I really don't have anything else to add so I am writing this just so I will take up space. More

by Kyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Pilgrim
Dec 24, 2020 -

Darrell Waltrip Honda responded

Kyle, thank you so much for the positive review. We appreciate your recommendation and your kind comments. We look forward to your next visit with us, and we hope you have a great day!

December 22, 2020

Excellent service, both timely and minimal people waiting, providing the necessary social distancing necessary. Such professionals! Kwame, thank you! As always, my wait time was minimal. More

by jacelynann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Galyean, Kwame Okraku
Dec 23, 2020 -

Darrell Waltrip Honda responded

Jacelynann, your wonderful feedback and rating mean a lot to us. Kwame Okraku is a great team member, and we are glad you enjoyed your visit. Thank you for your recommendation, it will be a pleasure sharing it with the team. Have a great day!

December 09, 2020

Well organized set up for maintenance. Team work is clearly visible and technically competent. The on site rental is a great benefit for the customer so you can get on with your business and not sit o More

by Francis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kwame Okraku
Dec 11, 2020 -

Darrell Waltrip Honda responded

Francis, your wonderful feedback and rating mean a lot to us. We are glad you enjoyed your visit and we know Kwame Okraku and the rest of the team appreciate your recommendation. Thank you, and have a great day!

December 02, 2020

I have worked with Darrell Waltrip Honda now for the past 20 years and have bought almost all my family's cars with them. This past weekend I came home with another great car and again it was a good experien More

by Deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
December 01, 2020

With appointment I waited 1-3/4 hour for an oil change and tire rotation. Seems a bit long for this type of service. Thanks More

by Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Forrest, Kwame Okraku
Dec 02, 2020 -

Darrell Waltrip Honda responded

Hi Debbie, we are disappointed to hear you had a long wait time for your service. We will look into the situation and try to understand how to improve our process. We do appreciate your recommendation, and we know Kwame Okraku and David Forrest will appreciate it as well. Thank you and have a great day!

November 16, 2020

Service was great. My contact person, Jordan, was very informative and polite. I was a little disappointed by the cost of the repair as we just spent $4000 back in the spring. More

by christie wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
Nov 16, 2020 -

Darrell Waltrip Honda responded

Christie Wilson, we're happy to hear you had such a positive experience with Jordan Tawfeek during your service visit. We appreciate your recommendation very much, and your comments will be shared with the service manager as well as Jordan. Thank you and have a great day.

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