Darrell Waltrip Honda
Franklin, TN
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688 Reviews of Darrell Waltrip Honda
Great customer service. Quality work and complete trust in the service department. From sales to service to follow up it has always been a great experience. in the service department. From sales to service to follow up it has always been a great experience. More
Kwame was attentive, courteous, and explained everything to my satisfaction. When the service was taking longer than expected, he came back to find me and explained why there was a delay. I requested him to my satisfaction. When the service was taking longer than expected, he came back to find me and explained why there was a delay. I requested him as my service advisor because he had treated my wife so well. He is an positive asset to Darrell Waltrip Honda. More
Greeted promptly. Very pleasant and upbeat. Kept me informed throughout the service. Check-in, check-out was quick and easy. Like that I was reminded of appt by text and email informed throughout the service. Check-in, check-out was quick and easy. Like that I was reminded of appt by text and email More
I Love Darrell Waltrip Honda! The service technicians keep my CRV running in tip top condition. Everyone is so nice and helpful. Thank you so much! keep my CRV running in tip top condition. Everyone is so nice and helpful. Thank you so much! More
In all honesty, I believe Darrell Waltrip should refill most fluids, vacuum front floor boards or choice of car wash complementary upon servicing an individuals vehicle. I asked to see the airfilters so I most fluids, vacuum front floor boards or choice of car wash complementary upon servicing an individuals vehicle. I asked to see the airfilters so I could decide if they needed changed but was skipped by. More
I have been a customer of Darrell Waltrip for years. As always, the service department was efficient and courteous. Pricing is reasonable. Love the car wash too! always, the service department was efficient and courteous. Pricing is reasonable. Love the car wash too! More
Kwame,Was great! We have a very difficult fix that Kwame, Was great! We have a very difficult fix that required the van to stay overnight, but he always kept us posted on the progress. This issue wa Kwame, Was great! We have a very difficult fix that required the van to stay overnight, but he always kept us posted on the progress. This issue was one we had since we bought the vehicle and no dealership was able to resolve Even have numerous visits. I explained my frustrations with the Waltrip team and they were able to figure it out. Great group of people and we will continue to get our car serviced here. More
Excellent customer service. I scheduled my appointment for maintenance online and was in on the same day. I was in and out in under an hour. Friendly and courteous staff. for maintenance online and was in on the same day. I was in and out in under an hour. Friendly and courteous staff. More
I had some kind of critter attacking the fuel system of my Civic, chewing up the emissions control system and ruining the fuel line requiring the gas tank to be replaced (twice--two visits). Derek Reel hel my Civic, chewing up the emissions control system and ruining the fuel line requiring the gas tank to be replaced (twice--two visits). Derek Reel helped me get photos to my insurance company of this damage, and talked to technicians about how to discourage the critter from coming back again with anti-rat tape around the fuel line. I have set traps and poison where my car is parked outside as garage is full. Not a fun experience of "nature," but Derek made it a lot easier to deal with. More