Crossroads Ford Lincoln Southern Pines

Picked up my car on time and return on time. Auto was cleaned and I was happy with the service. Auto was cleaned and I was happy with the service. More

Best service tech’s in the business; no bull and no hassle. Dealership service prices are all too high, but I stand by this team of professionals and their work. They consistently deliver above/over th hassle. Dealership service prices are all too high, but I stand by this team of professionals and their work. They consistently deliver above/over the status quo and usually are ahead of schedule. We purchased our 2020 Aviator here and I service my F350 here as well. We’ll miss the place when we move… More

Galo & Zannie took care of me, over the phone sale. .. Delivery perfect at local dealership .. Delivery perfect at local dealership More

The no appointment issue. Confusion on my 3 free oil changes. 2/12 hour wait. changes. 2/12 hour wait. More

We were scheduled to look at a car with captains chairs, on the morning of our appointment we shared that we would prefer bench. Within 30min Nick had found a vehicle that checked every box we had. They wer on the morning of our appointment we shared that we would prefer bench. Within 30min Nick had found a vehicle that checked every box we had. They were able to transfer it within two hours and we were able to come test drive. He knew the answer to every question we had, and I was able to share with him how the bench is preferred with numerous car seats. Well worth the 2hr drive we had. More

Just the best!! Would not consider buying or servicing my Lincoln at any other dealer. Lincoln at any other dealer. More

Friendly and efficient service personnel — comfortable customer service waiting area.Have leased many cars from them. customer service waiting area.Have leased many cars from them. More

This was my worst experience to date at this dealership. They kept my vehicle a week and did not do any work. They kept my vehicle a week and did not do any work. More

Religiously, I bring the car in every 5,000 miles, as recommended by the dealer. I'm always quick in and quick out, then receive a results report. As a result of this procedure, I have never had an issue recommended by the dealer. I'm always quick in and quick out, then receive a results report. As a result of this procedure, I have never had an issue while on the road. As an aside, I always wait inside until the car is ready to go - which takes only an hour. It's comfortable to wait at the dealer, so why go elsewhere for an hour? More

Employees were pleasant and service was timely and the facility was comfortable Thank you all facility was comfortable Thank you all More