Crossroads Ford Lincoln Southern Pines

Awesome Inventory with a knowledgeable salesperson and purchasing process was simplistic with fantastic support. Extremely happy new car owner. Thank you. purchasing process was simplistic with fantastic support. Extremely happy new car owner. Thank you. More

They are a great service team - knowledgeable and friendly. Excellent service provided quickly. I would highly recommend friendly. Excellent service provided quickly. I would highly recommend More

Bought my second vehicle from Crossroads last week. Just like the first purchase, it was straightforward, easy, and a flawless process from order (in December) to delivery in July. Great and consistent Just like the first purchase, it was straightforward, easy, and a flawless process from order (in December) to delivery in July. Great and consistent communication throughout, no games, and professional in all respects. They even honored ‘X-plan’ pricing. No pressure, no add ons, no mark ups. This is a model for what dealership car buying should be. Thanks again to crossroads for the beautiful Mach-E and pleasant experience. More

Brought vehicle back in shortly after having fuel level sensor/fuel pump replaced due to a check engine light for same. Vehicle checked out and found to be faulty part which was quickly replaced at no char sensor/fuel pump replaced due to a check engine light for same. Vehicle checked out and found to be faulty part which was quickly replaced at no charge. More

They are always professional. The facility is imaculate. I bought tires there last year and they were the best price I could find even on line couldn't match them. The facility is imaculate. I bought tires there last year and they were the best price I could find even on line couldn't match them. More

very professional sales staff smooth transaction of trade in total time less than two hours we like the service they provided highly recommended trade in total time less than two hours we like the service they provided highly recommended More

Probably because the car is serviced every 5,000 miles, I have never encountered a problem on the road. More than this thorough service highlights Crossroads, though, is their overall service - courteous, ef have never encountered a problem on the road. More than this thorough service highlights Crossroads, though, is their overall service - courteous, efficient and thorough; comfortable waiting room; clear written and explained work that was done. More

We were working a deal on a CPO Lincoln MKX and had the vehicle transferred from the Southern Pines Crossroads location to our local Crossroads Ford in Indian Trail, NC. We decided to go ahead with the pur vehicle transferred from the Southern Pines Crossroads location to our local Crossroads Ford in Indian Trail, NC. We decided to go ahead with the purchase but found out the included CPO Gold Warranty could only be certified through an authorized Lincoln dealer. Not wanting to drive 2hrs we were prepared to let the deal go. I contacted the Southern Pines location to see if anything could be done; they quickly had a GM to GM discussion and agreed to complete the deal remotely via electronic and overnight documents. Everything went as smooth as silk and we are now happy owners! The management, internet sales, and finance groups went above and beyond to ensure a smooth transaction. This is a quality dealership that truly cares--give them a chance to earn your business. More

Excellent experience when purchasing my Ford bronco. Marty was great and a pleasure to work with. We will definitely be back! Marty was great and a pleasure to work with. We will definitely be back! More