Crossroads Ford Lincoln Southern Pines
Southern Pines, NC
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257 Reviews of Crossroads Ford Lincoln Southern Pines
Everyone I dealt with at the dealership was very nice and answered all my questions. The salesman (Archie) was very helpful thru out the entire purchasing process. answered all my questions. The salesman (Archie) was very helpful thru out the entire purchasing process. More
This dealership was the most unorganized and unethical dealer I’ve ever worked with! There finance guy would call me and have me confused with other customers. The paperwork was wrong on two separate occ dealer I’ve ever worked with! There finance guy would call me and have me confused with other customers. The paperwork was wrong on two separate occasions that I had to catch. The DMV title paperwork identified the wrong color and the contract identified the wrong financial institution. I purchased from out of state and had it delivered to another Cross Roads Ford near me. I was promised a full tank of gas and a detailed vehicle. Once I went to pick up the Bronco it was only a half tank and full of crumbs from the delivery driver. I also received videos of vehicle before purchasing that clearly had floor mats and upon delivery the vehicle didn’t have any floor mats. I highly recommend you take your business somewhere else! More
I was very pleased with the repair work and the communication during the time my vehicle was worked on. Dealer went out of its way to please the customer. Great experience. communication during the time my vehicle was worked on. Dealer went out of its way to please the customer. Great experience. More
Great service from Crossroads. By text I was reminded several times about my appt. I was greeted by three different people. And servicing my Edge took only about half the time they By text I was reminded several times about my appt. I was greeted by three different people. And servicing my Edge took only about half the time they had stated ahead of time. My husband and I have dealt with Crossroads several times. We even ride past our local Ford dealer in order to get to Crossroads. More
The service team @Crossroads Ford is top-notch. I called Jon Nolan about getting routine service (oil change, tire rotation, etc.) at 2:40 p.m. & he said to bring it by & he would work it in. I ar I called Jon Nolan about getting routine service (oil change, tire rotation, etc.) at 2:40 p.m. & he said to bring it by & he would work it in. I arrived at the dealership at 3:05 p.m. & the service was completed & I was on my way at 4:00 p.m. This "can do" attitude exhibited by Jon & the entire service staff is why I don't consider anyone else when it comes to servicing our family's vehicles. Thanks again for the outstanding service ! More
The sale staff at Crossroads Ford in Southern Pines is always at the top of their game, I recently purchased my third car there, I prefer used cars and have had great experiences each time. Bill C was t always at the top of their game, I recently purchased my third car there, I prefer used cars and have had great experiences each time. Bill C was the gentleman who assisted me in making my decision, he asked great questions to help me and now I have a great car! I did purchase a Ford again and I am very happy. More
Archie Tyson was the sales person assigned to me by the AI I “spoke” with online. He was fabulous! Very attentive yo what I was looking for in a car and helped me find things on this vehicle that we weren’ AI I “spoke” with online. He was fabulous! Very attentive yo what I was looking for in a car and helped me find things on this vehicle that we weren’t sure was on this car. I chose this car thru CarFax thinking it was in Charlotte. So delighted it was right here in Southern Pines! The car was handed over to me as if brand new, very clean and full of gas. Very nice. Always greeted with a smile and an offer of help if I should need. More

