Crossroads Ford Lincoln Southern Pines

Quick. friendly service at a fair price. Just dropped in (and waited) to have my annual inspection, oil change and 45,000 mile service. Was very pleased to be out of there in just under an h Just dropped in (and waited) to have my annual inspection, oil change and 45,000 mile service. Was very pleased to be out of there in just under an hour with everything completed and at a very fair price. As always, the service writers were most informative and friendly. I would highly recommend Crossroads Ford as a service facility. More

Fast professional service I brought our company vehicle in for oil change and tire rotation the service department was able to get me in and out within 1 hour. I brought our company vehicle in for oil change and tire rotation the service department was able to get me in and out within 1 hour. More

Brought new ride Love their customer service! Not only did they made me feel comfortable as a customer but also my kids too. Emily I really appreciated her help! She h Love their customer service! Not only did they made me feel comfortable as a customer but also my kids too. Emily I really appreciated her help! She had the right ride up front for me. More

Fantastic Service and Friendly I was visiting family from out of town. Needed oil change, rotation and air checked. In and out in 45 minutes with smiles all around. I was visiting family from out of town. Needed oil change, rotation and air checked. In and out in 45 minutes with smiles all around. More

New Car Purchase & Servise In the last 5 years I have purchased 3 vehicles from Crossroads Lincoln/Ford - two from the Lumberton dealership and one from the Southern Pines deale In the last 5 years I have purchased 3 vehicles from Crossroads Lincoln/Ford - two from the Lumberton dealership and one from the Southern Pines dealership. Based on my relocation I use the Southern Pines dealership. John Bullard was my sales person who sold me the MKX Reserve very helpful and excellent follow up. Evan in service has been consistent in ensuring customers are treated great. More

Great service center I have been bringing my car to be serviced at Crossroads since purchasing it there two years ago. They have a great staff who are always friendly and I have been bringing my car to be serviced at Crossroads since purchasing it there two years ago. They have a great staff who are always friendly and helpful. My car stays in great shape for a reasonable price. Thanks to all! More

Patient, kind & knowledgeable staff! So thankful that I was able to find the car I wanted and they made sure that it has all the amenities I was looking for. John was knowledgeable and an So thankful that I was able to find the car I wanted and they made sure that it has all the amenities I was looking for. John was knowledgeable and answered all of my questions. His follow-up was perfect thank you Crossroads what a great experience I will be back! More

Awesome service and people I have 2 cars that I bought new from Crossroads Ford Southern Pines (a 2002 Mustang GT and a 2012 Fusion) love them both. I have had all services done I have 2 cars that I bought new from Crossroads Ford Southern Pines (a 2002 Mustang GT and a 2012 Fusion) love them both. I have had all services done at the dealership. They have a customer plan which puts a percentage of everything spent into an account that can be used for future services. They have great people and an outstanding service reputation More

Loved my experience at Crossroads, Southern Pines We knew we were looking for a Ford Explorer and what features we wanted the car to have. We contacted a Crossroads sales person to see what they may We knew we were looking for a Ford Explorer and what features we wanted the car to have. We contacted a Crossroads sales person to see what they may have for us to look at. Emily, had a few cars ready to look at when we got there so we could compare engines, upholstery, and feel of the cars. She went the extra mile to make sure our purchase was exactly what we wanted and what we needed for the next several years. Emily listened to us and worked with us without any pressure to buy. I plan to go back to her when we are in the market for our next new car! More

As Always, exceptional serice I always have my car serviced here. They are efficient and accommodating. I am kept informed throughout the process and am pleased with the results I always have my car serviced here. They are efficient and accommodating. I am kept informed throughout the process and am pleased with the results More