Copeland Subaru Hyannis

The staff was so pleasant and helpful, with very little BS. The car was priced well from the start, which reduced the unpleasant haggling game. BS. The car was priced well from the start, which reduced the unpleasant haggling game. More

My daughter's 2010 Subaru needed a comprehensive update to restore it to good operating condition. Everton and Nate evaluated the problems and recommended the needed service. to restore it to good operating condition. Everton and Nate evaluated the problems and recommended the needed service. More

I have had two recent visits, one for routine maintenance & the other to correct a problem of my own making. Worked w/ Everton both times & found him to be very efficient & accommodating. & the other to correct a problem of my own making. Worked w/ Everton both times & found him to be very efficient & accommodating. More

I was very pleased with the service I received. Everyone was professional and the the repair to my tire was made quickly so we did not miss vacation time. was professional and the the repair to my tire was made quickly so we did not miss vacation time. More

Each of the several times I have been to this dealership everyone has been helpful and friendly to me. Everyone. My complaint is with Subaru in general. It took more than a week to get 3 tires -two of them everyone has been helpful and friendly to me. Everyone. My complaint is with Subaru in general. It took more than a week to get 3 tires -two of them installed and one more so that I will have a Full-sized spare. I Believe the problem was finding a rim for the spare. With all of the Cross Treks I see on the road I just wonder why there aren't tires available for them! Had I done more research and learned of this tire shortage I probably would not have bought this vehicle. More

I’m always pleased with their service. Extremely polite and always answer my questions. I would highly recommend them. They take very good care of their cars and their customers. and always answer my questions. I would highly recommend them. They take very good care of their cars and their customers. More

Was greeted with a smile....!Went and sat in the Was greeted with a smile....! Went and sat in the showroom - it was clean and pleasant. The girl that checked me in - took the time to give me an upd Was greeted with a smile....! Went and sat in the showroom - it was clean and pleasant. The girl that checked me in - took the time to give me an update on time frame. More

Overall the service was excellent, however it was a little frustrating that I dropped my vehicle at 3pm for a 4pm appointment and didn’t hear back about the issue until after 10am the following day. Th little frustrating that I dropped my vehicle at 3pm for a 4pm appointment and didn’t hear back about the issue until after 10am the following day. This dealership has always taken good care of me and my Forester … just at a slower pace and with sometimes less communication than I’d prefer. More

Brought my car in for a recall repair and was told that “coincidentally” my car had oil dripping onto the catalytic converter and was missing a valve. I had just brought my car to the this dealer for the “coincidentally” my car had oil dripping onto the catalytic converter and was missing a valve. I had just brought my car to the this dealer for the 60,000 mile service weeks before and had no evidence of oil in my garage, no smoke and no smell of oil, no signs of the “missing”valve prior to bringing it in for the recall repair. While the service department eventually agreed to fix it free of charge; did they miss this weeks before or are they not trustworthy? More

Super helpful staff who made the process really easy and straightforward. I’m ecstatic with the service rendered and the vehicle purchased! Thank you Copeland! straightforward. I’m ecstatic with the service rendered and the vehicle purchased! Thank you Copeland! More