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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,409 Reviews

95 Falmouth Rd

Hyannis, MA

02601

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1,409 Reviews of Copeland Subaru Hyannis

April 03, 2025

Michelle kept me informed ar every step. There eere additional druve train issues that kept me updated on. And she applied my warranty with no issues. Because of additional work I was suppli More

by evm6989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
April 02, 2025

Informed and helpful staff made this a very enjoyable experience. I really like my new Outback. My salesperson George was outstanding. More

by ruf1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Bertrand, George Costa, Bryan Scarpellini, Michelle Martin, Cole Semple
March 31, 2025

We were traveling to Brewster on the Cape when we noticed we had no heat in our 2021 Forester Touring. Next thing the whole dashboard was lit up including the check engine light. In a panic, we reached out More

by Mhenz41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian that spoke to me over the phone, and was incredibly kind and helpful.
Mar 31, 2025 -

Mhenz41 responded

Thank you so much for your prompt excellent service

Apr 01, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that Christian and the Copeland Subaru Hyannis team were able to assist you promptly during your trip. It's great knowing we could provide a loaner car and get your Forester back on track quickly. Safe travels, and thank you for sharing this experience! Bryan Scarpellini Managing Partner

March 31, 2025

Patrick was prompt, professional, informative, and easy to work with. There was never any pressure and I always felt he was being honest and upfront. More

by Jdevonlutz
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Fortin
Apr 01, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that Patrick provided such a positive experience at Copeland Subaru Hyannis. Thanks for sharing your feedback! Best, Bryan Scarpellini Managing Partner

March 31, 2025

Trusting Experts Knowledgeable Honest fair caring friendly clean affordable comprehensive. I trust these people implicitly. More

by Ebrockley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Patrick Packenham, Michelle Martin, Tristan Lai-Santos, Essence Mahoney, Cole Semple
Apr 01, 2025 -

Copeland Subaru Hyannis responded

Thank you for the wonderful feedback about our team here at Copeland Subaru Hyannis! We're delighted to know that our service meets your expectations and we look forward to seeing you next time. Take care! Best, Bryan Scarpellini Managing Partner

March 31, 2025

Well presented, friendly staff, excellent service. My car was significantly improved after my recent service, drives much better. More

by minerroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Apr 01, 2025 -

Copeland Subaru Hyannis responded

Thank you for trusting Copeland Subaru Hyannis with your vehicle! Our team takes pride in providing excellent service and a friendly atmosphere. Please don't hesitate to reach out if we can assist you again in the future! Best, Bryan Scarpellini Managing Partner

March 31, 2025

Great staff they really know how to take care of you. Cole was a standout when I dropped my car off for service. More

by cferguson520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
Apr 01, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that Cole and the team at Copeland Subaru Hyannis took great care of you during your service visit. Thank you for sharing this positive feedback! Best, Bryan Scarpellini Managing Partner

March 30, 2025

Very pleasant. Clean environment. Made an appointment in a timely manner. Helpful with answering questions More

by Mayobeachbuddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Mar 31, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that you had a pleasant experience at Copeland Subaru Hyannis! Our team takes pride in maintaining a clean environment and providing timely, helpful service. Thank you for sharing your feedback with us! Best, Bryan Scarpellini Managing Partner

March 30, 2025

I recently took my car to Copeland for a regular service checkup. The staff was attentive and courteous and their communication was excellent. Cole explained the process and what needed to be done and his More

by Nantucket Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
Mar 31, 2025 -

Copeland Subaru Hyannis responded

Thank you for sharing your positive experience with our service team at Copeland Subaru Hyannis! We're delighted to hear that Cole and the staff provided attentive care and excellent communication. We look forward to assisting you in the future, whether it's for service or when you're ready to explore new car options! Bryan Scarpellini Managing Partner

March 30, 2025

Great people to deal with, everything went nice and smooth. Highly recommend to buy from More

by Nabm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Fortin
Mar 31, 2025 -

Copeland Subaru Hyannis responded

We appreciate your top-notch rating for Copeland Subaru Hyannis! Hope to see you again soon! Bryan Scarpellini Managing Partner

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