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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,274 Reviews

95 Falmouth Rd

Hyannis, MA

02601

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1,274 Reviews of Copeland Subaru Hyannis

November 12, 2024

Michelle Martin was terrific! Work was completed quickly and explained thoroughly. I'll be back. More

by gerryweston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Nov 12, 2024 -

Copeland Subaru Hyannis responded

Thank you for the five-star rating, Gerry! The Copeland Subaru Hyannis team looks forward to working with you again! Bryan Scarpellni Managing Partner

November 12, 2024

i drove 48 miles to copeland service without an appointment. the line was backed up, but tristan totally made it happen. he did a great job. thank you! More

by bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
the young mechanic, Tristan Lai-Santos
Nov 13, 2024 -

Copeland Subaru Hyannis responded

We're glad to hear that Tristan was able to assist you efficiently at Copeland Subaru Hyannis. Thank you for making the drive and sharing your experience with us! Best, Bryan Scarpellni Managing Partner

November 12, 2024

Our service advisor was excellent and took time to explain in detail what’s was necessary to make the repairs to our car. And due to the time required, provided me with a loaner car at no charge. More

by Warcese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Michelle Martin
Nov 13, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that your service advisor at Copeland Subaru Hyannis provided such thorough and accommodating assistance. It's great to know you had a positive experience with the loaner car as well. Thank you for sharing! Best, Bryan Scarpellni Managing Partner

November 12, 2024

This is our second Crosstrek from Subaru in Hyannis and both cars have been, and are, terrific. So is your sales force - George Costa was extremely helpful, professional, knowledgable, and friendly. He fou More

by dreddall
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
The gentleman with the closing paperwork. 5 stars, George Costa
Nov 13, 2024 -

Copeland Subaru Hyannis responded

Dave, it's fantastic to hear that George and the team at Copeland Subaru Hyannis made your second Crosstrek purchase such a positive experience. We're delighted you love the car and appreciate your kind words! Best, Bryan Scarpellni Managing Partner

November 12, 2024

Copeland Subaru is the very best in every way. They treat you like their family. More

by Sandra Morley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bertrand, George Costa, Justin Phillips, Patrick Fortin, Patrick Packenham, Max Martin-Simmons, Michelle Martin, Tristan Lai-Santos, Essence Mahoney, Cole Semple
Nov 13, 2024 -

Copeland Subaru Hyannis responded

Sandra, thank you for being a part of the Copeland Subaru Hyannis family! We're grateful for your support and look forward to seeing you at your next visit! Best, Bryan Scarpellni Managing Partner

November 07, 2024

I brought my car in for a 30k maintenance. My service advisor Tristen could not have been a nicer guy. He was kind, knowledgeable, sensitive to my situation and just an A+ customer service per More

by Erinda2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
Nov 07, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that Tristen provided exceptional service during your recent visit at Copeland Subaru Hyannis. Our team is dedicated to ensuring a positive experience, and it's great to know we hit the mark! Thank you for sharing this feedback with us! Best, Bryan Scarpellni Managing Partner

November 06, 2024

Everyone at this dealership was friendly, knowledgeable, and helpful in finding the right vehicle for my needs. More

by odiledesign
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa, Chris DaCosta
Nov 06, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that our team at Copeland Subaru Hyannis was able to assist you in finding the perfect vehicle! Thank you for sharing your positive experience with us. Bryan Scarpellni Managing Partner

November 05, 2024

Wonderful, fast, efficient, service. the service person (essence) explained every thing that was being done. Answered every question. Friendly and oil change was done in less than an hou More

by louise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Nov 05, 2024 -

Copeland Subaru Hyannis responded

Louise, we're delighted to hear that Essence provided you with such efficient and friendly service at Copeland Subaru Hyannis. Thank you for sharing your experience! Bryan Scarpellni - Managing Partner - (508) 534-2144

November 05, 2024

Did the requested work in a timely manner. Cost was slightly below the estimate and the car runs fine now. More

by Fiskfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wayburn, Essence Mahoney
Nov 05, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that your experience with Copeland Subaru Hyannis was efficient and cost-effective! It's great to know the car is running smoothly. Thanks for choosing us! Bryan Scarpellni - Managing Partner - (508) 534-2144

November 05, 2024

Easy to work with and make appointments, work is always done in a timely manner. More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos, Cole Semple
Nov 05, 2024 -

Copeland Subaru Hyannis responded

We really appreciate you taking the time to leave Copeland Subaru Hyannis this awesome review, thank you! Bryan Scarpellni - Managing Partner - (508) 534-2144