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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,274 Reviews
Call Dealership (508) 680-0333
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95 Falmouth Rd

Hyannis, MA

02601

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1,274 Reviews of Copeland Subaru Hyannis

November 05, 2024

Quick and concise. Pleasant environment. Staff was very cordial. Comfortable waiting area. Overall a very good experience. More

by ruf1234567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Michelle Martin, Tristan Lai-Santos, Essence Mahoney, Cole Semple
Report | Print
Nov 05, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your positive experience with us at Copeland Subaru Hyannis! We're glad to hear that our team and facilities met your expectations. We look forward to welcoming you back in the future! Bryan Scarpellni - Managing Partner - (508) 534-2144

November 05, 2024

Cole, and staff in service dept. , were courteous, helpful and kind. I would recommend them without reservation. More

by Jack
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney, Cole Semple
Report | Print
Nov 06, 2024 -

Copeland Subaru Hyannis responded

Jack, thank you for recommending Cole and the service team at Copeland Subaru Hyannis! We're delighted to hear about your positive experience. Bryan Scarpellni Managing Partner

November 05, 2024

Easy to make appointment. Service was fast and efficient. Work was thoroughly explained. It was a good experience. More

by ccladyslipper
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Fortin, Michelle Martin
Report | Print
Nov 06, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that your service experience at Copeland Subaru Hyannis was smooth and informative. Thank you for sharing this positive feedback, and we look forward to assisting you again in the future! Best, Bryan Scarpellni Managing Partner

November 05, 2024

I had a great experience purchasing my new 2024 Subaru crosstrek. The staff was knowledgeable, courteous and most helpful throughout the process. More

by mknowles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Fortin
Report | Print
Nov 06, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that you had a great experience with our team at Copeland Subaru Hyannis! Enjoy your new 2024 Subaru Crosstrek, and thank you for choosing us. Best, Bryan Scarpellni Managing Partner

November 04, 2024

Professional service and very attentive to details and customer needs. Very punctual and finished job earlier than anticipated. More

by claude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Michelle Martin, Tristan Lai-Santos, Essence Mahoney, Cole Semple
Report | Print
Nov 05, 2024 -

Copeland Subaru Hyannis responded

Hi Claude, we're delighted to hear that you appreciated the professional and attentive service at Copeland Subaru Hyannis. We look forward to serving you again! Have a great ride! Bryan Scarpellni - Managing Partner - (508) 534-2144

November 04, 2024

Oil change was done within the 1 hour promise. I really liked my sales person Max. More

by Crossmyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Max Martin-Simmons
Report | Print
Nov 05, 2024 -

Copeland Subaru Hyannis responded

Hi Cross! We appreciate your shoutout to Max and our team at Copeland Subaru Hyannis! We'll see you next time! Bryan Scarpellni - Managing Partner - (508) 534-2144

October 31, 2024

Friendly, accommodating and great communicators. Easy to make appointments and work completed on time and well done. More

by Pekadyco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Report | Print
Nov 01, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience with Copeland Subaru Hyannis! We're delighted to hear that our team provided friendly and efficient service. We look forward to assisting you again in the future! Best, Bryan Scarpellni Managing Partner

October 30, 2024

All went well. They are extremely good with their communication. Still waiting for my tire light to reset but we shall see! More

by kmercercape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Report | Print
Oct 30, 2024 -

Copeland Subaru Hyannis responded

We're glad to hear that our team provided excellent communication during your recent visit at Copeland Subaru Hyannis! If the tire light issue persists, please feel free to reach out so we can assist further. Thank you for sharing your experience with us! Best, Bryan Scarpellni Managing Partner

October 29, 2024

Was a great experience. Love my new outback. Many features. Robert was our salesman and we will buy another from him when my wife trades hers in. He made this experience a v More

by JR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Wayburn
Report | Print
Oct 29, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that Robert made your experience at Copeland Subaru Hyannis a pleasant one! Enjoy all the features of your new Outback, and we look forward to assisting you & your wife again when it's time for another purchase. Thanks for recommending us! Best, Bryan Scarpellni Managing Partner

October 29, 2024

Michelle was professional, informative, and pleasant . She took care of my car needs and kept me updated. More

by doug rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Report | Print
Oct 29, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that Michelle provided you with such professional and informative service at Copeland Subaru Hyannis. Thank you for sharing your experience, and we're here if you need anything else! Best, Bryan Scarpellni Managing Partner

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