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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,274 Reviews

95 Falmouth Rd

Hyannis, MA

02601

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1,274 Reviews of Copeland Subaru Hyannis

October 29, 2024

They were able to get us right in the next day using the online portal, Michelle was very helpful when I arrived the next day and went over all services to be preformed. More

by juliefeeney44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Oct 29, 2024 -

Copeland Subaru Hyannis responded

Julie, we're delighted to hear that Michelle and the team at Copeland Subaru Hyannis provided you with such efficient service. Thank you for sharing your experience! Best, Bryan Scarpellni Managing Partner

October 29, 2024

Great people and customer care. On site inventory is great as well. They make things very easy. More

by pdmitch1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin, Tristan Lai-Santos
Oct 29, 2024 -

Copeland Subaru Hyannis responded

Thank you for the wonderful five-star review! Our team will see you next time! Bryan Scarpellni Managing Partner

October 29, 2024

George is knowledgeable and very helpful. He made buying the car easy, quick and painless. More

by Rehab
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Costa
Oct 30, 2024 -

Copeland Subaru Hyannis responded

This is great to hear! Thank you for choosing Copeland Subaru Hyannis! Bryan Scarpellni Managing Partner

October 29, 2024

Patrick was very easy to deal with and very responsive to all of my questions. Also very quick responding to my texts and phone calls. Brian was a pleasure to deal with and made my decisions very easy. More

by frankjeanm
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, Bryan Scarpellini, Patrick Fortin
Oct 30, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that Patrick and Brian made your experience at Copeland Subaru Hyannis smooth and enjoyable. Thank you for sharing your feedback! Best, Bryan Scarpellni Managing Partner

October 29, 2024

Essence is amazing , so calm and caring. She’s my favorite person to see when I go!! Please acknowledge her for the amazing job she does everyday to make all the clients who come in happy ☺ More

by sharoncriv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Oct 30, 2024 -

Copeland Subaru Hyannis responded

Sharon, we're delighted to hear that Essence has positively impacted your visits to Copeland Subaru Hyannis! We'll ensure she gets the recognition she deserves for her exceptional service. Thank you for sharing this wonderful feedback! Bryan Scarpellni Managing Partner

October 29, 2024

We've always found the people to be helpful and courteous and the service prompt and reliable. Michelle was well-informed and communication was excellent. And a shout-out to the courtesy driver too! More

by advill22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Oct 30, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your positive experience with us at Copeland Subaru Hyannis! We're delighted to hear that Michelle and our team provided excellent service, and we'll be sure to pass along the shout-out to our courtesy driver. We appreciate your support! Bryan Scarpellni Managing Partner

October 27, 2024

George was very helpful easy to work with. Helped me with the learning curve of lots of changes from my previous Subaru More

by parkerjan8
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Costa
Oct 28, 2024 -

Copeland Subaru Hyannis responded

Hi Parkerjan, we're delighted to hear that George was able to assist you with the transition at Copeland Subaru Hyannis. Enjoy all the new features of your Subaru! Positive reviews: Bryan Scarpellni Managing Partner

October 24, 2024

Salesman was friendly and knowledgeable, as we have used him before. He will visit our home and give us all the information we need to inform us about the new car. More

by ruggles3435
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Wayburn
Oct 24, 2024 -

Copeland Subaru Hyannis responded

Thank you for trusting Copeland Subaru Hyannis with your loyal business! We're happy to hear our team has consistently provided exceptional service and we hope you won't hesitate to reach out the next time we can be of assistance. Take care! Best, Bryan Scarpellni Managing Partner

October 24, 2024

He was very kind, professional, but most importantly, understanding, all respectable qualities and a wonderful experience. More

by danpro12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
Oct 25, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear about your wonderful experience at Copeland Subaru Hyannis! Our team strives to provide kind, professional, and understanding service. Thank you for sharing this feedback with us! Bryan Scarpellni Managing Partner

October 23, 2024

Good work but too expensive. I found that the work done was $100-200 over the cost of other repair shops. More

by pand2830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Oct 23, 2024 -

Copeland Subaru Hyannis responded

Thank you for your feedback! At Copeland Subaru Hyannis, we strive to provide quality service and appreciate hearing about your experience. We'll consider this as we continue to improve our offerings. Bryan Scarpellni Managing Partner

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