Copeland Subaru Hyannis

I purchased my car here and like very much having serviced here too! I hope to return here if possible . serviced here too! I hope to return here if possible . More

‘Brought my Outback in for servicing. I found the service department to be courteous, professional and informative. It was a very positive experience. I would go back. I found the service department to be courteous, professional and informative. It was a very positive experience. I would go back. More

I was assisted by Essence and Cole. Both were super helpful and professional. I felt that they really wanted to make my experience positive and they did. The loaner was clean and nice. Both were super helpful and professional. I felt that they really wanted to make my experience positive and they did. The loaner was clean and nice. The work was done quickly and well. I couldn’t be happier. More

Service here is great. They are efficient, quick and attentive. I came in cold for a leaky tire. They took me immediately and reminded me I was due for an oil change and ti They are efficient, quick and attentive. I came in cold for a leaky tire. They took me immediately and reminded me I was due for an oil change and tire rotation. They did everything in less than an hour. Excellent service here. More

Excellent service Very friendly staff and nice waiting room and excellent driver if need to drop the car off and return later room and excellent driver if need to drop the car off and return later More

I had an emergency check engine light come on and they fit me in on a holiday weekend. Diagnosed and fixed the problem. They were amazing professional understanding and my car was fixed in 3 hours. I fit me in on a holiday weekend. Diagnosed and fixed the problem. They were amazing professional understanding and my car was fixed in 3 hours. I am from NY and would consider buying my next Subaru from Copeland! More

Worked with Cole in Service. Just an awesome experience. Friendly, concerned, he even found more ways for me to save money. Great guy. Just an awesome experience. Friendly, concerned, he even found more ways for me to save money. Great guy. More

Everything went smoothly. Everyone was efficient and kept me informed. Finished in a timely manner and got me out as promised Everyone was efficient and kept me informed. Finished in a timely manner and got me out as promised More

Everything from shopping and purchasing went smoothly. Even was lent a car while I searched. Even was lent a car while I searched. More

The service at this Copeland Subaru dealership truly is the "ultimate customer experience". The service staff has that healthy mix of professionalism and friendliness. They even seem downright happy to be the "ultimate customer experience". The service staff has that healthy mix of professionalism and friendliness. They even seem downright happy to be working there. I was impressed last year how they were "on it" and knowledgeable when I came in for an air-conditioning recall. They even checked and took care of other extended warranty/recall issues while they had the car. This week, I scheduled an appointment to take care of a DCM extended warranty issue, where my battery kept losing charge. Michelle asked me a few questions and explained exactly what the problem was. They fixed the problem and even provided me with a new battery. In general, I'm extremely impressed with the spacious, well-lit, efficient service entrance. Because the dealership invests in having this efficiency, there is always a service staff member who is available to take care of you right away. I also noticed that the service staff really work as a team and easily keep in touch with each other regarding needed service, parts, and briefing customers on service progress. I know excellence when I see it, and I appreciate it. More