Copeland Subaru Hyannis
Hyannis, MA
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1,062 Reviews of Copeland Subaru Hyannis
I was pleasantly surprised at the return home and pick up service you provided. I expected only the ride home. Also my car is a 2013, and was not sure if the warentee would still hold,but I was given free s service you provided. I expected only the ride home. Also my car is a 2013, and was not sure if the warentee would still hold,but I was given free service because it was a seat belt, that was defective . More
I usually find this dealer provides excellent service, but on my last visit I experienced particularly exceptional customer service. My service advisor was Michelle, and she went above and beyond to assis but on my last visit I experienced particularly exceptional customer service. My service advisor was Michelle, and she went above and beyond to assist me. Her communication was frequent, accurate and professional. When it turned out service could not be completed in one day, she set me up with a loaner, and stayed late to make sure all requisite paperwork was in order. No small feat since I had left my wallet at work. All service was completed as promised the next day. Great team effort, as usual!! Thank you Copeland Subaru!!! More
Justin Lai Santos, super service agent— thoughtful, thorough, efficient! Essence also excellent. Joe the mechanic excellent service. George the BEST at Copeland Subaru sold me my 2021 Forrester and giv thorough, efficient! Essence also excellent. Joe the mechanic excellent service. George the BEST at Copeland Subaru sold me my 2021 Forrester and gives great care of it!! More
Ordered a part, paid for it and told it would take maybe two days to come in. That was 10 days ago. Called today and spoke with the service person, Michelle, who said she’s check on it and call us right bac two days to come in. That was 10 days ago. Called today and spoke with the service person, Michelle, who said she’s check on it and call us right back. Still waiting for her call back 30 minutes later. Very poor service counter people! Preferred Beard Subaru! More
I am always happy to bring my car for service at Copeland Subaru where i bought my Crosstrek Hybrid. My first Subaru will not be my last. The entire staff is awesome. Copeland Subaru where i bought my Crosstrek Hybrid. My first Subaru will not be my last. The entire staff is awesome. More
We have been going to Copeland for service ever since moving to The Cap over two years ago. Everyone there has been friendly, efficient, and skilled in their work. And last week we purchased a new Subaru moving to The Cap over two years ago. Everyone there has been friendly, efficient, and skilled in their work. And last week we purchased a new Subaru. The sales staff also proved to be great. A special shout out to Essence in service and Max in sales!! More