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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,280 Reviews

95 Falmouth Rd

Hyannis, MA

02601

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1,280 Reviews of Copeland Subaru Hyannis

December 31, 2021

Easy to schedule service and excellent communications from the service advisor. Charges are quite high More

by kseserman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Jan 01, 2022 -

Copeland Subaru Hyannis responded

Thank you for your business and this review. We're happy to hear Thomas and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

December 30, 2021

Everything was great, except that staff almost universally did not mask. I realize there is no local regulation about it, but Mass is also in the midst of an omicron wave, and state government is More

by bruceawill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
December 30, 2021

Very accommodating when more work was found. Did it all in one day as well. Nice guy drove me home and picked me up. More

by Dht33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Jan 01, 2022 -

Copeland Subaru Hyannis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

December 30, 2021

Service for an oil change, tire rotation and a minor recall service was quick. The shuttle was convenient. Glad to bring my car there. More

by wlhall7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Jan 01, 2022 -

Copeland Subaru Hyannis responded

We are very happy to hear Thomas and our service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

December 30, 2021

Fast efficient and and delivered great customer service, Excellent experience. Very polite and courteous service and sales team More

by KRWASLEY
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham
Jan 01, 2022 -

Copeland Subaru Hyannis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Patrick and our team met your expectations. Thank you again for choosing Copeland Subaru Hyannis, we look forward to having you as one of our valued customers for many more years to come! Bryan Scarpellini Managing Partner

December 30, 2021

George and the entire team were a pleasure to do business with. I would definitely recommend to anyone looking for a new or pre owned vehicle and would buy from again. Thank you! More

by Kate228
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Costa, Chris DaCosta
Jan 01, 2022 -

Copeland Subaru Hyannis responded

Kate, Thanks for your feedback on your recent visit to Copeland Subaru Hyannis. I'm glad to hear that Geroge was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Bryan Scarpellini Managing Partner

December 30, 2021

The gentleman I spoke with at the dealership was extremely professional courteous and very helpful. The service was excellent the quality of the work was excellent. My daughter was home from New Yor More

by jepaul2102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Jan 01, 2022 -

Copeland Subaru Hyannis responded

Jepaul, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Subaru Hyannis. Bryan Scarpellini Managing Partner

December 29, 2021

Max did a great job helping me get my new car , I’m very satisfied with all his help . I wasn’t thinking s as bout to buy a new car that day , but after talk to Max he got me interested. I’m very happy wi More

by Valeria crazyforlife
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, Max Martin-Simmons
Jan 01, 2022 -

Copeland Subaru Hyannis responded

Valeria, Thank you for choosing Copeland Subaru Hyannis, your feedback and rating mean a lot to us. We're glad Max and Christopher were able to help, and we hope to see you again! Congratulations on your new 2019 Subaru Forester! Bryan Scarpellini Managing Partner

December 28, 2021

They are friendly; not pushy, but seem to really believe in the vehicles they are selling/leasing. More

by cyndarella46
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, Robert Wayburn
Dec 28, 2021 -

Copeland Subaru Hyannis responded

Thank you so much for your wonderful review! We are thrilled that Robert and Chris had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

December 28, 2021

From having a car serviced, to trade-in, to purchase of new car, I would highly recommend this dealership. It had the pleasure working with George in the sales department, and he along with the entire team More

by KATE8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Costa, Chris DaCosta, Thomas McCarthy
Dec 29, 2021 -

Copeland Subaru Hyannis responded

Thank you so much for your excellent review, Kate! We are so glad that George and the team had the opportunity to work with you to make your experience with us a positive one. We hope you enjoy your new vehicle. Please don't hesitate to reach out if you need anything else. Bryan Scarpellini Managing Partner

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