Copeland Subaru Hyannis

Everton, our service rep, was very helpful, clear and organized. I would recommend him to anyone needing to get their car serviced in the Hyannis area. The only drawback was trying to reach the serv organized. I would recommend him to anyone needing to get their car serviced in the Hyannis area. The only drawback was trying to reach the service department by phone. More

Courteous and professional drop off. Had an oil change only. Ready when they said it would be. No issues. Nice job by everyone I came in contact with. only. Ready when they said it would be. No issues. Nice job by everyone I came in contact with. More

This place is fast, professional, convenient, informative, and friendly. One thing I didn't like was getting a phone call from someone after the visit who said that I should bring my car in agai informative, and friendly. One thing I didn't like was getting a phone call from someone after the visit who said that I should bring my car in again because they're really looking for used vehicles to buy/sell. I thought that was inappropriate. More

Would give George Copeland 10 stars if possible. He was amazing during the recent purchase of our 2021 Suburu Forester. This was the second purchase through George. He goes above and beyond each time. Rec amazing during the recent purchase of our 2021 Suburu Forester. This was the second purchase through George. He goes above and beyond each time. Recommend his 100%. More

They seem anxious to make sure customers are satisfied. Ordered missing accessories promptly & had them installed in less than a week. Salesman seems well-informed about the product. We really like our n Ordered missing accessories promptly & had them installed in less than a week. Salesman seems well-informed about the product. We really like our new Forester. More

Very friendly, informative and straightforward staff, starting with Kim on the phone and on through Patrick, Keith and Chris. They were all patient with all my questions, as they should be. starting with Kim on the phone and on through Patrick, Keith and Chris. They were all patient with all my questions, as they should be. More

The helpful, responsive, cheerful and respectful staff were amazing to work with. I couldn’t have had a better sense experience. I love my new Subaru, and I’m grateful for the help I was given in choosing were amazing to work with. I couldn’t have had a better sense experience. I love my new Subaru, and I’m grateful for the help I was given in choosing it. I can’t say enough good things about Copeland Subaru! More

When I received my reminder of my next scheduled maintenance it also told me what the price would be. The funny thing is, when the young man handed me my bill he told me he was giving me a discount maintenance it also told me what the price would be. The funny thing is, when the young man handed me my bill he told me he was giving me a discount and I was feeling happy. Then when I looked at the total it was exactly what my e-mail told me my total would be so I’m confused. I didn’t bring it to his attention because I didn’t have any proof at the time to question his “discount”. I also don’t understand why each time I bring my car in for service the technician always changes my headlight/high beam setting. It’s not like my car is going in for an inspection. Of course I never realize this until I’m driving at night and notice that my lights aren’t on. Just something I wanted to mention. As for the people that write up the service they are all very professional and polite especially Patrick. I’m always so happy to see that he is still working at Subaru even though there have been many company name changes. Patrick always makes me feel important and comfortable that my car is in good hands, he’s a keeper. More

Employees were awesome in the service department. Very friendly and efficient. Especially Patrick whose calm level nature took away the pain and suffering of breaking down while on our way to our vacation friendly and efficient. Especially Patrick whose calm level nature took away the pain and suffering of breaking down while on our way to our vacation destination. More

The people were friendly, efficient and accommodating to a frazzled traveler whose car wouldn’t start. This is the 2nd time I used this center when I visited Cape Cod, and I knew I would be in good hands a frazzled traveler whose car wouldn’t start. This is the 2nd time I used this center when I visited Cape Cod, and I knew I would be in good hands More