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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,278 Reviews

95 Falmouth Rd

Hyannis, MA

02601

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1,278 Reviews of Copeland Subaru Hyannis

August 03, 2021

This dealership was very helpful and accommodating of my needs. From start to finish, they were very attentive without pushing the wrong cars on me. More

by SDAMGEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, Justin Phillips, Patrick Fortin
Aug 03, 2021 -

Copeland Subaru Hyannis responded

Thanks for your feedback on your recent visit to Copeland Subaru Hyannis. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Bryan Scarpellini Managing Partner

August 03, 2021

I had a great experience with Max as my salesman! I got a brand new Subaru Crosstrek that I love. There were some difficulties with timing picking up the car, but everything worked out perfect in the end! More

by MFLEMING3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max
Aug 04, 2021 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your feedback with us. Max and our team work hard to make sure our guests have an exceptional experience. Congratulations on your new Subaru Crosstrek! We will share your comments with our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

August 02, 2021

Courteous, offered loaner, nice workmanship. Only problem was told there was a service spot availability on Friday but work really wasn’t done til monday More

by Bmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Everton Gouveia, Thomas McCarthy
Aug 02, 2021 -

Copeland Subaru Hyannis responded

We are very happy to have provided you with such a positive experience! John and our team sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

August 02, 2021

Who knew buying a new car could be such a pleasant experience? Everyone I worked with at Copeland Subaru was fantastic!! I love my new car. Thank you for helping me get the car I wanted at a price tha More

by Arrana A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Bertrand, Chris DaCosta, Robert Wayburn, Everton Gouveia
Aug 02, 2021 -

Copeland Subaru Hyannis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Copeland Subaru Hyannis. Congratulations on your new purchase, Arrana! Bryan Scarpellini Managing Partner

August 02, 2021

I brought my Subaru in for a recall repair, oil change and sticker. I was called 3 hours after drop off and told my car needed $900 worth of repairs(3 year old vehicle). I had brake pads replaced and 2 da More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Packenham
Aug 17, 2021 -

Copeland Subaru Hyannis responded

Hello Julie. We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your last name so that we can check our system and review your visit? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Bryan Scarpellini Managing Partner bryan@countoncopeland.com 508-534-2144

August 01, 2021

Got in immediately when my appointment was scheduled. Everyone I dealt with was very pleasant. Took the shuttle home. Car was finished right on time. More

by ELLENMORAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
Aug 01, 2021 -

Copeland Subaru Hyannis responded

Thank you so much, Ellen, for your kind words, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

August 01, 2021

I felt that everyone involved was looking out for my personal interests and also giving me good advice as to what plans I should buy! CUDOS to George Costa and Christopher Dacosta for making this all so More

by SHARONEVANSTORRUELLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Costa, Chris DaCosta
Aug 02, 2021 -

Copeland Subaru Hyannis responded

Sharon, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that George and Christopher met your expectations. Thank you again for choosing Copeland Subaru Hyannis, we look forward to having you as one of our valued customers for many more years to come! Bryan Scarpellini Managing Partner

August 01, 2021

The entire process felt very relaxed with little to no pressure. I was looking for a used car and I found a few that I liked at the dealership and ended up choosing one to purchase with advice (not persua More

by Timothy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Costa, Chris DaCosta, Patrick Packenham
Aug 02, 2021 -

Copeland Subaru Hyannis responded

Timothy, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Subaru Hyannis. Bryan Scarpellini Managing Partner

July 31, 2021

I was very happy that Copeland honored my maintenance insurance that I purchased when I bought my car from prime Subaru ( the previous owner). Very not very! More

by JIMMARYBOWERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, Bryan Scarpellini, Thomas McCarthy
Aug 01, 2021 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

July 31, 2021

I’ve been going to this dealership for years for Sevices and have gotten very good service. This was my first time purchasing a new vehicle from Copeland, and I was happy with my decision. More

by HEATHERDWOODRING
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Someone greeted me very graciously when I walked into sales the first time. That was very nice. Maybe it was the general manager. , Keith Bertrand, George Costa
Aug 01, 2021 -

Copeland Subaru Hyannis responded

Thank you so much for taking the time to share your feedback with us, Heather. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Bryan Scarpellini Managing Partner

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