Colonial West Chevrolet of Fitchburg - Service Center

She was very pleasant and friendly , a pleasure to deal with, and gave me a good laugh to make my day !!!!! with, and gave me a good laugh to make my day !!!!! More

I never received such wonderful customer service and look forward to dealing with her again. forward to dealing with her again. More

Pamela is sweet and helpful setting appointments and kind and I appreciate and squeeze me in you hired a great one and I appreciate and squeeze me in you hired a great one More

Pam and Jackie are the best! They are very nice and accommodating at my service visit. Jackie made sure I was comfortable and Pam was very informative and helpful when scheduling They are very nice and accommodating at my service visit. Jackie made sure I was comfortable and Pam was very informative and helpful when scheduling my future recall. More

Good efficient service in general maintenance Oil change tire rotation. Service was completed in a timely manor. Always a good experience tire rotation. Service was completed in a timely manor. Always a good experience More

Great to see my friends Chris & Pam today. Always accommodating, friendly and helpful!!! Thank you again until next time. Have a great day! Carla ❣️ Always accommodating, friendly and helpful!!! Thank you again until next time. Have a great day! Carla ❣️ More

May 6 I called for a service appt. The person on the other end PAMELA scheduled an appt for May 10. My car was dropped off for the day and Edison dealt with the call back. He was hones The person on the other end PAMELA scheduled an appt for May 10. My car was dropped off for the day and Edison dealt with the call back. He was honest and stated there was nothing wrong with my Emergency Brake. I did get an oil change and an inspection sticker WHICH I totally appreciated that time saver for myself. Pamela was great with taking the payment & along with Edison they were great with communication. I also want to thank Alex Breault for not forgetting the paint pen. It took time due but he was patient when I would call and ask about its status. Thanks for doing a great Job all 3 of you More

Pam and Tania were great scheduling my appointment. All service personnel were pleasant and all work was performed expeditiously. All service personnel were pleasant and all work was performed expeditiously. More

The staff at colonial West treat every customer like they’re the only one, but it is a very busy dealership with top notch service and parts departments. Eight years after the purchase of my Silverado I they’re the only one, but it is a very busy dealership with top notch service and parts departments. Eight years after the purchase of my Silverado I am a very happy customer. Keep up the great work and customers like me will keep coming back! More

Called for an oil change and Tania was great scheduling my car for the next day. All service personnel were pleasant and my car was ready when expected. my car for the next day. All service personnel were pleasant and my car was ready when expected. More