Colonial West Chevrolet of Fitchburg - Service Center

I had an issue with my vehicle and I called the customer care representative Shelley. I explained what was happening! Shelley told me to come right in and she would have Jackie and Edison look at customer care representative Shelley. I explained what was happening! Shelley told me to come right in and she would have Jackie and Edison look at it right away ! Thankful for the quick response and the customer service care they take with all customers ! We are a priority ! Edison also said if anything happens like that again just come on down anytime we will take care of you ! Also spoke with Tania Audet who also assisted me with this unique situation! More

Very pleasant an very prompt to making my appointment an getting the job done thank you so much definitely would send more people your way getting the job done thank you so much definitely would send more people your way More

Very prompt with my appointment , applied my same day coupon even though I made the appointment last week. They went above and beyond very thankful. Great experience in and out in an hour. Thanks coupon even though I made the appointment last week. They went above and beyond very thankful. Great experience in and out in an hour. Thanks More

Great place to get Ma. inspection. Service is as prompt as possible. Waiting room is clean & comfortable with refreshments. Other used vehicle purchased there still working inspection. Service is as prompt as possible. Waiting room is clean & comfortable with refreshments. Other used vehicle purchased there still working fine 9 years later. More

Dealership was able to get my car in quickly to take a look at it and was able to make the repair the following day. look at it and was able to make the repair the following day. More

I brought my 2021 Trail Boss in for service. Technic Angel Torres worked on my truck. He is awesome when it comes to add ones for my truck. He advised me not to add tail light covers because of Technic Angel Torres worked on my truck. He is awesome when it comes to add ones for my truck. He advised me not to add tail light covers because of the danger of them coming off. The manufacturer didn't cut them properly. Thank you, Angel More

I always have my vehicles serviced here. I trust them, they do good work and the prices are fair. I trust them, they do good work and the prices are fair. More

Had my Equinox serviced last week at Colonial West Chevrolet. Everyone was so kind and helpful. Jackie in service is so pleasant to deal with. Edison brought a chair outside for me so I could enjoy Chevrolet. Everyone was so kind and helpful. Jackie in service is so pleasant to deal with. Edison brought a chair outside for me so I could enjoy the sun while I waited. I spoke with Shelley Dupre before and after. She wanted to make sure everything was done to my satisfaction- which it was. Shelley also gave me a coupon and I left with a 30 day free trial for Onstar! Thank you Colonial West! More

Very friendly, efficient and knowledgeable staff. They never try to talk you into getting more work done than necessary. It’s the only place I take my car. They never try to talk you into getting more work done than necessary. It’s the only place I take my car. More

Great communication Knowledgeable staff To many places do not have this and it’s noticed when you do. do not have this and it’s noticed when you do. More