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Colonial West Chevrolet of Fitchburg - Service Center

Fitchburg, MA

4.9
377 Reviews

377 Reviews of Colonial West Chevrolet of Fitchburg - Service Center

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April 06, 2023

Really great service, I have to note Shelley at the desk cashing my transaction has a great personality and makes you feel welcome. Keep smiling More

by Rondo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelley Dupre
March 28, 2023

Best dealership in Worcester county! ! Never disappoints. Great staff, clean bathroom, clean waiting area, and coffee always available! More

by Feliciarichard8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Misner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
March 26, 2023

Pleasant employees and quick service on my oil change and tire rotation. Everyone is always so nice! More

by Bmenard13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelley Dupre
March 23, 2023

Great service as usual, very helpful and informative staff. My vehicle was serviced on time as promised. Shelley was most helpful answering any questions I had. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Misner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
March 19, 2023

They did very good work in my 2017 truck, and good customer service, i am very happyand they were polite and very professional.R.RG 3/19/2023 More

by Randy R Goddard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Misner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
March 17, 2023

Won't go back for service the last 2 services, the oil filter came loose, this time after rotation of the tires, first thing when I started the truck. Tire pressure warning light came on, I went hom More

by Bobandbernie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edison DaCosta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
March 08, 2023

Best dealership around! Always going above and beyond for customers, and things get done in a timely manner. Staff are always respectful! More

by Feliciarichard8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Misner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
March 08, 2023

Great service! Always a pleasure to take my car there. Would always recommend to everyone! More

by shala.carter0518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Misner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
February 28, 2023

Shelley and the whole service team was very pleasant and had my vehicle serviced promptly and was ready to be picked up when promised. Would not go anywhere else! More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Misner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
February 16, 2023

Colonial West Chevrolet is the BEST dealership around. Always friendly and professional. It's the only dealership I would bring my vehicles too. More

by karen.ribeiro.391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geno Neagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tania Audet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Silvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Breault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Phelps is an outstanding parts department employee. He went above and beyond helping me order the correct part. Doug Is awesome in service for the good job he did taking care of my Tahoe., Shelley Dupre
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