Colonial West Chevrolet of Fitchburg - Service Center

I always bring my fleet Cheverolet Equinox here for service. Quality work, ease of scheduling, pre approval estimates always no problem as needed. Great friendly staff, clean comfortable waiting room service. Quality work, ease of scheduling, pre approval estimates always no problem as needed. Great friendly staff, clean comfortable waiting room. More

I always bring my vehicles back to Colonial for service . I have a full schedule taking Care of elderly parents , their home and running a business so time is of essence for me. Jackie , Chris and Edison I have a full schedule taking Care of elderly parents , their home and running a business so time is of essence for me. Jackie , Chris and Edison always manage to squeeze me in to have my vehicles serviced. Tom and Eric in parts always are informative and knowledgeable when it comes to parts and pricing and if they don’t have the part it’s there quickly. when it’s time for a new vehicle for me or for the family Jeff Chandler is the one I trust for all my family’s vehicle purchases. More

Awesome Service Department and Advisors. Been going there for service on both cars over 15 years now. Been going there for service on both cars over 15 years now. More

I was surprised to find an amazing experience here. Shocked to have a 0$ bill after them finding out my car had some sort of warranty which covered the costs of my repairs. Very pleasant experience. Un Shocked to have a 0$ bill after them finding out my car had some sort of warranty which covered the costs of my repairs. Very pleasant experience. Under the quoted amount of time, professional, pleasant, hard working and kind. They really gave me a wonderful experience through and through. I was nervous to go to a dealership but I had no other choice and I genuinely don't regret it. Thank You! More

Shelley was amazing! She was patient, kind and understanding and took care of me while my car was in for recall. She was patient, kind and understanding and took care of me while my car was in for recall. More

Transparent scheduling, running, and cost. Effective communication. Did exactly what needed to be done in a reasonable manner. Effective communication. Did exactly what needed to be done in a reasonable manner. More

Started with them back in 2015 when i bought my first colorado always were good to me and accommodating with my time colorado always were good to me and accommodating with my time More

You walk in and feel welcomed. Everyone is very helpful answering any questions you might have. It was a pleasure to work with Tania. Everyone is very helpful answering any questions you might have. It was a pleasure to work with Tania. More

Shelley was very helpful in getting a schedule time for us to fix the recall. The service was fast and very convenient. Thank you us to fix the recall. The service was fast and very convenient. Thank you More

Scheduled an oil and filter change with tire rotation. Work was performed efficiently while I waited. Always a pleasant experience! Work was performed efficiently while I waited. Always a pleasant experience! More