Colonial Volkswagen of Medford

Everyone here was quick to help after some confusion about what needed to be done. They were all kind and were able to get the job done quickly. about what needed to be done. They were all kind and were able to get the job done quickly. More

Excellent service! Everyone is attentive and professional. They go above and beyond to keep the customer happy. This is my favorite dealership! Everyone is attentive and professional. They go above and beyond to keep the customer happy. This is my favorite dealership! More

Poor communication while my car was there. Zero transparency on the increase of actual cost vs. quote Zero transparency on the increase of actual cost vs. quote More

Awesome service been involved with CVW for quite a few years always great to deal with! years always great to deal with! More

I've bought 2 cars from this dealership. Things went fine until I recently received a call to setup my 30,000 mile service. I asked at that time if this was an included service, or if I woul Things went fine until I recently received a call to setup my 30,000 mile service. I asked at that time if this was an included service, or if I would be charged for it, the employee told me it was included. I arrived at the dealership for my scheduled appointment, after sitting in traffic for an hour, only to find out they would be charging me approximately $800 for the service. I'll be taking my service and car purchasing business elsewhere in the future, I am extremely disappointed with the misinformation and way it was handled. More

Steve Warren could not have been more kind, caring, compassionate and patient with me. I'm very grateful. compassionate and patient with me. I'm very grateful. More

Dan continues to provide the absolute best service! ! Whether it’s an oil change or a tire replacement, Dan keeps me informed. I cannot thank him enough! ! Whether it’s an oil change or a tire replacement, Dan keeps me informed. I cannot thank him enough! More

It was a very pleasant experience working with Keven to secure my new used car, 2022. I felt listened to, my concerns were addressed, and in the end I’m very happy with my purchase. Keven paid attention to secure my new used car, 2022. I felt listened to, my concerns were addressed, and in the end I’m very happy with my purchase. Keven paid attention to the little details that make a very big difference. I never felt pressured which for me was very important. I won’t hesitate to recommend Keven to any of my friends. More

Staff was helpful and efficient. But requiring me to write a fifteen word review is rather disingenuous! But requiring me to write a fifteen word review is rather disingenuous! More

I went to many dealerships in my life and each dealership I do have different experience, But I have to say this dealership is the best that I have ever had, First, they care about customers, they take time I do have different experience, But I have to say this dealership is the best that I have ever had, First, they care about customers, they take time to take care their customer, they are friendly and very nice.Especially Greg Cohen the salesman with more than 20 years skills and experience he can answer everything you want to know and he know very well about car and service . My recommend to anyone who wants a good salesman should asking for Greg Cohen, His knowledge of life, car, and service make you feel so comfortable. More