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Colonial Volkswagen of Medford
Medford, MA
2,224 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,224 reviews
June 04, 2024
Fantastic overall service. I had a great experience while visiting Colonial, test driving a car I liked, and ultimately purchasing it. The team was extremely welcoming, warm, a I had a great experience while visiting Colonial, test driving a car I liked, and ultimately purchasing it. The team was extremely welcoming, warm, and very attentive. They made the whole experience a breeze and I am extremely satisfied with the service provided. More
by Allyson
Verified CustomerEmployees Worked With
Other Employees :
Dan from Parts and Services. Great experience! 5/5
June 04, 2024
I love the car and appreciate the help I received. Fair price and Keven was very helpful. Fair price and Keven was very helpful. More
by jxhuveli
June 03, 2024
Great service with excellent updating process via text including videos. Unexpected findings were communicated and resolved quickly. Thanks, Al! including videos. Unexpected findings were communicated and resolved quickly. Thanks, Al! More
by harbahboy
Employees Worked With
Other Employees :
Al (not sure of his last name)
June 03, 2024
I have a great experience the dealership is great and the people are awesome. make my decision to buy a Volkswagen much easier people are awesome. make my decision to buy a Volkswagen much easier More
by orlandopatricio450
June 03, 2024
Had a very good experience here buying my first car. Paul and Jason stayed late on Memorial Day to discuss financing which was appreciated. Paul made sure I was able to finish the purchase and leave wit Paul and Jason stayed late on Memorial Day to discuss financing which was appreciated. Paul made sure I was able to finish the purchase and leave with my car the same day. Very happy with both of their attentiveness and ability to answer the questions I had about the vehicle. More
by alisonmartin12
June 02, 2024
The experience was awesome. Steve Warren was attentive and very knowledgeable of all aspects of the Taos and Tiguan. John was very thorough and gave many option He when closi Steve Warren was attentive and very knowledgeable of all aspects of the Taos and Tiguan. John was very thorough and gave many option He when closing the deal. Pleasure to work with them. More
by ALARSENMRC
June 01, 2024
Second purchase with VW in Medford. Everyone was great and easy to work with as always Everyone was great and easy to work with as always More
by bharkins14
May 31, 2024
From the time I emailed this dealership with my inquiry, to the acxtual purchase of my 2024 Tiquan, I found the people a pleasure to work with, especially Paul Lazzaro. to the acxtual purchase of my 2024 Tiquan, I found the people a pleasure to work with, especially Paul Lazzaro. More
by lbartlett152
Employees Worked With
Other Employees :
Jason Giacoppo
May 31, 2024
The person who assisted me, Frank, was very helpful! He also pointed to me that I had some credit that could be used for some of the service needs. This did not only mean I saved money but it also mad He also pointed to me that I had some credit that could be used for some of the service needs. This did not only mean I saved money but it also made me trust Frank and the dealership, and now I will be coming back for future needs (as needed). Thank you More
by aapostolidis00
Employees Worked With
May 31, 2024
Paul was super helpful getting me all set and taken care of from first contact to driving away this morning. of from first contact to driving away this morning. More
by Some guy
