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Colonial Volkswagen of Medford

Medford, MA

4.8
2,158 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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340 Mystic Avenue

Medford, MA

02155

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Showing 2,158 reviews

December 20, 2024

Poul he is the best. He have so excellent experience to made deals. He treat with customer feel like very easy and friendly, he deserved promotion.Thanks More

by rajandhir11360
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Colonial Volkswagen of Medford responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your kind feedback for Paul.

December 20, 2024

Ready ahead of estimate. Recall had specific instructions that they let me know of in advance. The car wash is a really lovely plus. I met Tommy whose first day was about t More

by MELISSAKOESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your thoughts on working with our team, Melissa. We're glad to hear we delivered such a great experience! Frank Dicostanzo Service Manager Frankd@vwmedford.com

December 19, 2024

I purchased my third VW from Colonial VW, and the experience was quick and efficient. Josh was easy to work with and very understanding of my daughter's needs for her new vehicle. More

by etortora68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Jeffres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Colonial Volkswagen of Medford responded

It's great to hear that Josh and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Volkswagen of Medford!

December 19, 2024

I’m a First time Car buyer Kasey helped me a lot, It was a great experience working with kasey wilson More

by MAHESHUNNAVA3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Colonial Volkswagen of Medford responded

Thank you so much for your wonderful review! We are thrilled that Kasey had the opportunity to provide you with great service. We thank you for choosing Colonial Volkswagen of Medford!

December 19, 2024

My Absolute Favorite Dealership … The Guys Here Ate Extremely Helpful, From The Front Desk To The Parts Department … Both Chris’ Are Amazing And I Appreciate The Way That Im Dealt With. Ive Had To Had More

by daijamdl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CHRIS AND FRANKS … AMAZINGGG
Dec 21, 2024 -

Colonial Volkswagen of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Frank Dicostanzo Service Manager Frankd@vwmedford.com

December 17, 2024

We purchased our first VW, we love our Atlas Sport! Working with Josh and John was a great experience! More

by hparsons823
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Jeffres
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Colonial Volkswagen of Medford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Colonial Volkswagen of Medford are glad to have you as a customer.

December 17, 2024

Efficient check in, good communication about status, efficient check out after the work was complete More

by andrewjhally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Colonial Volkswagen of Medford responded

Thanks, Andrew, for sharing about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

December 16, 2024

I bought a Volkswagon Passat from here about 5 years ago and loved it and Gregg was fantastic . Always answered when I called, always available to help me with all the buttons I couldn't remember and so p More

by CIANODIANE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Giacoppo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Colonial Volkswagen of Medford responded

Diane, We are so glad that Greg had the opportunity to work with you again and that he and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

December 16, 2024

It wad a pleasure working with Colonial VW. They were efficient and quick which I appreciate and helped me surprise my wife with the new ID Buzz and worked with me to have it all done on a fast More

by ldamico3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Jarvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Colonial Volkswagen of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We hope that your wife will enjoy her new vehicle and we look forward to working with you again! Frank Dicostanzo Service Manager Frankd@vwmedford.com

December 14, 2024

The service department is always so helpful. Dan Schwartz especially is great and very professional More

by jadenisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Swartz
Dec 15, 2024 -

Colonial Volkswagen of Medford responded

It's great to hear that Dan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Volkswagen of Medford! Frank Dicostanzo Service Manager Frankd@vwmedford.com