Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Volkswagen of Medford
Medford, MA
2,220 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,220 reviews
May 02, 2025
I've been leasing Volkswagens for about 25 years with consistently quick experiences at previous dealerships—in and out within an hour. However, Colonial VW was understaffed for the day in the finance de consistently quick experiences at previous dealerships—in and out within an hour. However, Colonial VW was understaffed for the day in the finance department .The sales rep did all he could to usher me through the process despite the bottleneck with the finance department. More
by Angered Consumer
April 29, 2025
Steve was very professional and up front, no surprises. He went over many of the car features with my son He went over many of the car features with my son More
by Al.mcevoy79
Employees Worked With
April 29, 2025
Steve was fantastic to work with. He was very interested in learning about our particular situation. He understood what our needs were and he worked to ensure we were happy with our p He was very interested in learning about our particular situation. He understood what our needs were and he worked to ensure we were happy with our purchase. And we are! He is a straight shooter and made the process seamless. More
by mcevoy89
Employees Worked With
April 27, 2025
Tremendos organization! ! Sales and the front office and finance manager were top!! Will certainly buy more cars there ! Sales and the front office and finance manager were top!! Will certainly buy more cars there More
by Tony@flagraphics.com
Verified CustomerApril 26, 2025
They always ensure that you are aware of everything that is going on, what is needed, and why. It's good to know that when I need help with my vehicle that colonial of Medford got my back. is going on, what is needed, and why. It's good to know that when I need help with my vehicle that colonial of Medford got my back. More
by SHANITAM76
April 19, 2025
I purchased my Jetta GLI 2 years ago because Kevin gave me the time of day. I had just totaled my Honda and was under pressure (by me) to acquire another car. Kevin spent time with me learning my likes and me the time of day. I had just totaled my Honda and was under pressure (by me) to acquire another car. Kevin spent time with me learning my likes and needs and we came up with this car. So far so good. Any interaction I've had with staff has been wonderful. Service dept. is accommodating and easy. More
by Sailor Woman
Employees Worked With
April 17, 2025
Kevin was a pleasure to work with. I appreciated his insight and transparency throughout the buying process. I would recommend Kevin to anyone in or out of my circle. Keep up the great I appreciated his insight and transparency throughout the buying process. I would recommend Kevin to anyone in or out of my circle. Keep up the great service Kevin! More
by Tsealey
April 12, 2025
Very efficient and easy to have service done here. .people are informative and knowledgeable -then uber service is also a plus. .people are informative and knowledgeable -then uber service is also a plus. More
by sharonwright1
April 08, 2025
Great customer experience, beautiful facility. Words seven eight none ten eleven twelve thirteen fourteen fifteen. Words seven eight none ten eleven twelve thirteen fourteen fifteen. More
by randy_palmer
April 01, 2025
They are all great and seem very knowledgeable I’m so glad I did buisness with you all glad I did buisness with you all More
by lorac1123
