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Colonial Volkswagen of Medford
Medford, MA
2,299 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,299 reviews
December 30, 2025
Both Frank's helped with my 4th flat tire. In and out within the days time. In and out within the days time. More
by jjaynes1165
Verified Customer
December 25, 2025
Treated well from the start and all the thru the process. Post sale responses haven’t been great though. Post sale responses haven’t been great though. More
by jimkohlasch
December 16, 2025
Really appreciate the video images of what was needed, and what was completed. The videos were well explained and very helpful. and what was completed. The videos were well explained and very helpful. More
by soendgreg
Employees Worked With
December 16, 2025
Dan was great & got everything done in a timely fashion. The service fellows were also terrific, and I appreciated the car wash at the end of the service. The service fellows were also terrific, and I appreciated the car wash at the end of the service. More
by bg17
Employees Worked With
Dan and Service
December 16, 2025
Frank DaSilva kept in touch during my car’s service and explained in detail what was going on with my vehicle. He was knowledgeable, professional and courteous, and I truly appreciated his excellent servic explained in detail what was going on with my vehicle. He was knowledgeable, professional and courteous, and I truly appreciated his excellent service. More
by Njboyle40
December 15, 2025
Thank you for working on my car it’s been fantastic working. Frank helped me get the car fixed. working. Frank helped me get the car fixed. More
by ranam3820
Employees Worked With
December 14, 2025
Greg Cohen and the whole team at Colonial VW was wonderful ! I couldn’t be happier ! Thank you ! Mark W. , Dorchester,Ma wonderful ! I couldn’t be happier ! Thank you ! Mark W. , Dorchester,Ma More
by markwall1965
December 10, 2025
Everything was explained to me from the time that I walked in to the time I picked up the car. walked in to the time I picked up the car. More
by charbenja
December 04, 2025
Frank communicated everything that I needed to get done on the car and the cost. He also gave an update on all recalls. on the car and the cost. He also gave an update on all recalls. More
by boris.shpilevoy
Employees Worked With
