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Colonial Volkswagen of Medford

Medford, MA

4.8
2,173 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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340 Mystic Avenue

Medford, MA

02155

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Showing 2,173 reviews

September 03, 2024

It was good, good reception, good customer service, the service was excellent I hope I will get the same service when I bring it back self paid service More

by jamesmatsiko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DaSilva
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Colonial Volkswagen of Medford responded

We are very happy to have provided you with such a positive experience, James! We sincerely value your business and look forward to your next visit. Frank Dicostanzo Service Manager Frankd@vwmedford.com

September 02, 2024

This is the second vehicle my wife and I have purchased through Steve. He is a true professional who makes this process so easy with no pressure. He is one of the best car salesman I have ever worked wi More

by tahoe2321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Colonial Volkswagen of Medford responded

Thank you for sharing your experience with us! We're happy to hear it went well with Steve and we truly appreciate your feedback.

September 01, 2024

Colonial is my go-to VW dealer in Massachusetts. The staff are consistently courteous and low-pressure. The inventory is excellent. Start-to-finish, the purchasing process takes just over two hou More

by henlina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Jeffres
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Colonial Volkswagen of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 31, 2024

Colonial VW is always respectful of my time with a clean waiting room. Dan is always so helpful and understanding. We get all our services done here. More

by BDAETSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
Sep 02, 2024 -

Colonial Volkswagen of Medford responded

It's great to hear that we were able to help. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Volkswagen of Medford! Frank Dicostanzo Service Manager Frankd@vwmedford.com

August 31, 2024

Steven was an extraordinary and well informed sales rep! An awfully decent bloke! We are very happy with our new car. More

by Gordonfitz55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Colonial Volkswagen of Medford responded

Thank you for your business and this review, Gordon! We're happy to hear that Steve was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 30, 2024

Josh went above and beyond! !! Very informative and knowledgeable about vehicle and the lease process. More

by mdonovan53173
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Giacoppo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Jeffres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Giacoppo
Aug 31, 2024 -

Colonial Volkswagen of Medford responded

Thank you so much for your excellent review! We are so glad that Josh had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

August 28, 2024

They are very professional, friendly and helpful. Every time I have a problem with my lease or a question, I get help right away! More

by laura.mariomartins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Giacoppo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deivid Mauricio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Pound
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Giacoppo
Aug 29, 2024 -

Colonial Volkswagen of Medford responded

Laura, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Volkswagen of Medford, we look forward to having you as a valued customer for many years to come! Frank Dicostanzo Service Manager Frankd@vwmedford.com

August 28, 2024

My family has been going to Colonial VW in Medford for years and I’m so grateful we found Paul. He has helped me and my family with multiple leases and car sales, and he genuinely cares about his customer More

by Helenapetras
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Colonial Volkswagen of Medford responded

Thank you, Helena, for your business and this review. We're happy to hear that Paul and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 27, 2024

If you want a VW then head to Colonial in Medford! !! My initial contact following an online inquiry was with Dan Goodman who was very friendly and helpful without adding any pressure. When I went into More

by jkel831
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Colonial Volkswagen of Medford responded

We are very happy to have provided you with such a positive experience! We will pass along your compliments to Dan and Paul. We sincerely value your business and look forward to your next visit!

August 27, 2024

Dealership was extremely helpful and welcoming! Employees are A+ all around. Couldn't have asked for a better experience! More

by keyaral
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Jarvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Colonial Volkswagen of Medford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know.

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