Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Volkswagen of Medford
Medford, MA
2,299 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,299 reviews
January 16, 2026
I had an issue with my car-net signal and VW fixed it quickly! Thankyou! quickly! Thankyou! More
by Pamella Castro
Verified CustomerEmployees Worked With
Other Employees :
Sean also assisted me with car-net and Paul Lazzaro helped me as well!
January 13, 2026
My experience with the sales and service staff at Colonial has been excellent. They’re all courteous, knowledgeable, and professional about their respective responsibilities. Colonial has been excellent. They’re all courteous, knowledgeable, and professional about their respective responsibilities. More
by melpc99
Employees Worked With
January 10, 2026
Great experience, reasonable timing and nice that the car was returned washed! Kelly in Peabody did NOT wash our other VW. Thanks Colonial! was returned washed! Kelly in Peabody did NOT wash our other VW. Thanks Colonial! More
by TMILLER136
Employees Worked With
don't recall sorry
January 09, 2026
Another local dealer didn't want to process my ID. 4 software update due to issues they had with other cars. Colonial just got the job done, and quickly without error. What's more, the service rep ki 4 software update due to issues they had with other cars. Colonial just got the job done, and quickly without error. What's more, the service rep kindly picked up a part I had ordered and paid for online (the Tesla NACS adapter) and put it in my vehicle so I could pick up my car after service had closed for the day. In sum, it was great service and treatment. More
by liebman.andy
January 09, 2026
I have purchased 2 vehicles from Colonial VW of Medford. Each experience has been very good. Dan Goodman, the Manager , has been extremely helpful and knowledgeable. I would not hesitate to purchase anothe Each experience has been very good. Dan Goodman, the Manager , has been extremely helpful and knowledgeable. I would not hesitate to purchase another car or recommend him to anyone. Thank you, Larry Rubin More
by larry193
Employees Worked With
Dan Goodman
January 09, 2026
Very professional and attentive to my car care ! !Very lovely Tv !!the chairs need to be replaced !!old!!! !Very lovely Tv !!the chairs need to be replaced !!old!!! More
by billcolemanward4
Employees Worked With
January 08, 2026
Had an appt for a recall. Got there said they gave part to someone else. Made a 2nd appt. Got there was told again they didn't have it. Was told a manager would reach out to m Got there said they gave part to someone else. Made a 2nd appt. Got there was told again they didn't have it. Was told a manager would reach out to me on Monday, its now Thursday, haven't heard from anyone. Unacceptable! More
by JOY.HIRSCHFELD
January 07, 2026
Knowledgeable, helpful and personable staff. Can take a while but the waiting area is nice Can take a while but the waiting area is nice More
by JACKIETAD
January 05, 2026
no pressure just the facts. easy dealing with everyone and painless experience all i could have hoped for. i felt totally respected which I have found unusual in the car buyin easy dealing with everyone and painless experience all i could have hoped for. i felt totally respected which I have found unusual in the car buying process More
by dedo.kane
