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Colonial Volkswagen of Medford
Medford, MA
2,205 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,205 reviews
April 19, 2025
I purchased my Jetta GLI 2 years ago because Kevin gave me the time of day. I had just totaled my Honda and was under pressure (by me) to acquire another car. Kevin spent time with me learning my likes and me the time of day. I had just totaled my Honda and was under pressure (by me) to acquire another car. Kevin spent time with me learning my likes and needs and we came up with this car. So far so good. Any interaction I've had with staff has been wonderful. Service dept. is accommodating and easy. More
by Sailor Woman
Verified CustomerEmployees Worked With
April 17, 2025
Kevin was a pleasure to work with. I appreciated his insight and transparency throughout the buying process. I would recommend Kevin to anyone in or out of my circle. Keep up the great I appreciated his insight and transparency throughout the buying process. I would recommend Kevin to anyone in or out of my circle. Keep up the great service Kevin! More
by Tsealey
April 12, 2025
Very efficient and easy to have service done here. .people are informative and knowledgeable -then uber service is also a plus. .people are informative and knowledgeable -then uber service is also a plus. More
by sharonwright1
April 08, 2025
Great customer experience, beautiful facility. Words seven eight none ten eleven twelve thirteen fourteen fifteen. Words seven eight none ten eleven twelve thirteen fourteen fifteen. More
by randy_palmer
April 01, 2025
They are all great and seem very knowledgeable I’m so glad I did buisness with you all glad I did buisness with you all More
by lorac1123
March 22, 2025
They’re always transparent about what they are doing and what they see wrong with the car. Wouldn’t take my car to anyone else! what they see wrong with the car. Wouldn’t take my car to anyone else! More
by JOHNSON.USMC
March 17, 2025
The service process was efficient and the wait was as predicted. While prices are up, coordinating with mid week discounts helped a lot predicted. While prices are up, coordinating with mid week discounts helped a lot More
by dmlynchjr
Employees Worked With
March 14, 2025
Great Service, Again! ! Colonial VW cordial professionalism makes service as comfortable as possible. Al, in particular, is an outstanding professional. He listens, a ! Colonial VW cordial professionalism makes service as comfortable as possible. Al, in particular, is an outstanding professional. He listens, asks questions, answers considerately, and follows up. Al gets the job done, well! (VW online service scheduling remains POOR.) More
by DP
Employees Worked With
Al Levesque
March 14, 2025
My visit was quick and easy. They always take care of me and I can't see myself going anywhere else for service on my car. They always take care of me and I can't see myself going anywhere else for service on my car. More
by SHANITAM76
March 11, 2025
I bought a new SUV through Steve Warren. Can’t recommend him enough. Simply put, he gives car salespeople a great name. There was no hard selling and he got us a fair price on our trade-in w Can’t recommend him enough. Simply put, he gives car salespeople a great name. There was no hard selling and he got us a fair price on our trade-in while treating us like humans. When we are ready to trade our other vehicle in, Steve and Colonial VW will be our first stop. More
by joseph.s.bussiere
