Cobb County Toyota - Service Center
Kennesaw, GA
1,780 Reviews of Cobb County Toyota - Service Center
Excellent customer service once again with a smile. Didn’t take long and had a very nice wait room to relax. Didn’t take long and had a very nice wait room to relax. More
Service Rep, Kate Fuller consistently does an outstanding job. She provides status updates on my vehicle maintenance. She exemplifies customer service, which appears to be lost with other dealerships. Thanks job. She provides status updates on my vehicle maintenance. She exemplifies customer service, which appears to be lost with other dealerships. Thanks Katie!!! More
Customer service was excellent all the way to the car rental department. The super skinny, African American gentleman, was super rude. He was like sleeping for seconds . Shouldn't be dealing with cus rental department. The super skinny, African American gentleman, was super rude. He was like sleeping for seconds . Shouldn't be dealing with customers. More
The staff is always friendly helpful and very professional. I always use Cobb County Toyota to service my vehicle which I also purchased from them. Thanks guys! professional. I always use Cobb County Toyota to service my vehicle which I also purchased from them. Thanks guys! More
Service experience was good; the representative explained in detail on all doubts that was raised. in detail on all doubts that was raised. More
Friendly staff, clean waiting room, and, as usual, quick efficient service. I have been coming here for years and am always satisfied with service. efficient service. I have been coming here for years and am always satisfied with service. More
It was an amazing experience. It was quick and was done under promising time. Thank you It was quick and was done under promising time. Thank you More
Nothing to complain about. Great service. Got me our very quickly for an oil change. Great service. Got me our very quickly for an oil change. More
2nd bad experience with service dept. Came in for a pre-paid oil change and multi-point inspection. Upon leaving, the TPMS warning light came on. I was able to determine that they had Came in for a pre-paid oil change and multi-point inspection. Upon leaving, the TPMS warning light came on. I was able to determine that they had rotated the tires but didn't bother to check the tire pressure. Since pressure is supposed to be different between front and rear tires, this meant the tires were no longer properly inflated. The oil looked clean so it would seem that it was changed, but what else did they fail to do properly. I have no confidence in this service dept, but discussions with other Toyota owners reveal similar experiences at other metro-Altanta dealers. It seems that safety testing isn't the only thing that Toyota is slacking on. More
Did a great job great work friendly staff 10 out of 10. Would recommend this mechanic shop to friends or family Would recommend this mechanic shop to friends or family More