290 Reviews of JC Cooper
June 01, 2024
My check engine came on with a message to go to dealer. I took it to Cobb Toyota and they worked me in on a busy Friday morning, replacing the needed part. I took it to Cobb Toyota and they worked me in on a busy Friday morning, replacing the needed part. More
May 30, 2024
Carro perfeito! Atendimento excelente! Pessoas educada e atenciosas , fui bem tratada mesmo sendo imigrante, me senti muito bem Atendimento excelente! Pessoas educada e atenciosas , fui bem tratada mesmo sendo imigrante, me senti muito bem More
Other Employees Tagged: Austin Meek, Katie Fuller, Zach Claybrooks, David Cobb, Carlos Ortega , Costas Hernandez , Simon Chan, Jeff Silvers, Bob Nascimento
May 30, 2024
Friendly, prompt service every time I go. We have 4 Toyotas in our family and all get serviced at Cobb County Toyota! We have 4 Toyotas in our family and all get serviced at Cobb County Toyota! More
Other Employees Tagged: David Lightner , Stan Kosev, Brad Magerl, Anthony Sullivan
May 22, 2024
Jeff Silvers is a fine representative for your dealership. Very professional and knowledable. Roger Hyde dealership. Very professional and knowledable. Roger Hyde More
Other Employees Tagged: Zach Claybrooks, Jeff Silvers
May 22, 2024
There is a big lack of communication between the service writers and the customer. My truck was completed at 12:30 and I picked it up at 4:30. No one bothered to call me or text me. I tried reaching out tw writers and the customer. My truck was completed at 12:30 and I picked it up at 4:30. No one bothered to call me or text me. I tried reaching out twice and I was told there was no one to answer the phones. Very poor customer service. It took me calling a 3rd time to get someone to answer the phone. I was told immediately upon dropping it off that I would have to bring it back the next week to have a recall repair completed and a front end alignment issue that y’all did that wasn’t done correctly!! More
May 18, 2024
My Service Advisor, J. C., was thorough and professional. He explains what needs to be done and why something needs to be done. He's trustworthy! C., was thorough and professional. He explains what needs to be done and why something needs to be done. He's trustworthy! More
May 18, 2024
Awesome sales manager - Rob! !! JC Cooper, favorite service representative!! Love Cobb County Toyota!! Very happy !! JC Cooper, favorite service representative!! Love Cobb County Toyota!! Very happy More
Other Employees Tagged: Rob Smith, Zach Claybrooks, David Cobb, Jonah Amlett
May 16, 2024
When we brought our 2015 Tundra in to have the brakes checked we expected a huge bill for probably warped rotors. They fixed the rotors and replaced the brakes and they’re like new again with half they b checked we expected a huge bill for probably warped rotors. They fixed the rotors and replaced the brakes and they’re like new again with half they bill we expected. More
May 16, 2024
I trust that when I bring my car into this service center it will get top notch service from people I trust to do the job right. I buy my cars here and get them taken care of here and I’ve never experienced it will get top notch service from people I trust to do the job right. I buy my cars here and get them taken care of here and I’ve never experienced any problems.i couldn’t give them a higher recommendation over the past 26 years and 4 Toyotas with well over 100,00 miles each. More
Other Employees Tagged: Brent Stump