Brent Stump

It was an amazing experience. It was quick and was done under promising time. Thank you It was quick and was done under promising time. Thank you More

by MEETP2480 Verified Customer Verified Customer

Helpful 0

Report | Print

Process was quick and easy and Brenton was very communicative and great to work with. communicative and great to work with. More

by mmkluse Verified Customer Verified Customer

Helpful 0

Report | Print

Brenton is the best maintenance manager I have met. He is always positive and professional. Always willing to help and it shows how much he cares about the customers. He is always positive and professional. Always willing to help and it shows how much he cares about the customers. More

by MWRKLM Verified Customer Verified Customer

Helpful 0

Report | Print

Service was very smooth and efficient. Pleasant and comfortable atmosphere. Technician went over everything with me. Pleasant and comfortable atmosphere. Technician went over everything with me. More

by WDALE0306 Verified Customer Verified Customer

Helpful 0

Report | Print

I trust that when I bring my car into this service center it will get top notch service from people I trust to do the job right. I buy my cars here and get them taken care of here and I’ve never experienced it will get top notch service from people I trust to do the job right. I buy my cars here and get them taken care of here and I’ve never experienced any problems.i couldn’t give them a higher recommendation over the past 26 years and 4 Toyotas with well over 100,00 miles each. More

by DWCUKROWICZ Verified Customer Verified Customer

Helpful 0

Report | Print

Thankful that my car and service was taken by another member. Being told that if they can't find a problem they don't get paid after flat bedding it to you is not helpful. Thank you Zach for taking over member. Being told that if they can't find a problem they don't get paid after flat bedding it to you is not helpful. Thank you Zach for taking over and giving me a loaner and keeping it another day. Particularly, after receiving a text just prior to the pickup that the car needed to be seen. More

by SHN57 Verified Customer Verified Customer

Helpful 0

Report | Print

I have much confidence taking my vehicles to Cobb Co. Toyota for service. They give accurate time and cost of service and keep you informed of the progress. They'll let you know promptly if any unexpecte Toyota for service. They give accurate time and cost of service and keep you informed of the progress. They'll let you know promptly if any unexpected problems arise. More

by FRODOB1114 Verified Customer Verified Customer

Helpful 0

Report | Print

This was my first service on my new car. I needed my new key made so I called ahead and told them I needed that done. No problem, they said. You will be here for about 2 1/2 hours for fir I needed my new key made so I called ahead and told them I needed that done. No problem, they said. You will be here for about 2 1/2 hours for first service and key. No appointment necessary and we have what we need to program your key. Ok. I arranged my schedule to go there. When I arrived, couldn’t do the key. They have to order it. Not what I was told before and the entire reason I called ahead. It took them 1 1/2 hrs to do first service which is rotate tires. So I drove a total of 1 1/2 hrs, sat for 1 1/2 hours to have my tires rotated. It’s been 6 months waiting on this second key and now I have to do it all over again. I also thought they washed the car down on first service, but apparently not. When I went to leave I asked where my car was, he pointed out there. I walked around 10 minutes clicking my only key trying to hear it beep so I could find it. However, the chairs are comfortable in the waiting room. 2 stars for that. More

by COLSTONT Verified Customer Verified Customer

Helpful 0

Report | Print

After 3 visits, the problem remains. After each visit, they tell us it is fixed... After each visit, they tell us it is fixed... More

by Dag Verified Customer Verified Customer

Helpful 0

Report | Print

When I booked my appointment online, I asked for my front brake pads to be replaced. When I dropped off my car, I also specified my front brake pads. What I got was my rear brake pads replaced. Now I have to brake pads to be replaced. When I dropped off my car, I also specified my front brake pads. What I got was my rear brake pads replaced. Now I have to come back and pay more money so that I don't have to get my extremely worn-out front brake pads replaced. More

by Nolen Verified Customer Verified Customer

Helpful 0

Report | Print