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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,378 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,378 reviews

February 12, 2025

Excellent service standards. Excellent customer service. Excellent workmanship. Honest and reliable. Clean and very modern dealership. More

by SDMARTINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

Coastal Kia responded

Thank you! We appreciate the five star review and amazing compliments for our team and facility. We love the feedback including, "excellent workmanship, honest and reliable, clean and modern dealership." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

February 12, 2025

Brian was an absolute pleasure to work with. The process was quick, easy and painless. More

by jazzymae23
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Don Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

Coastal Kia responded

Thank you for the review and gracious feedback. It was thoughtful of you to go online and rate your recent purchase experience. Congratulations! We are here if you need us.

February 11, 2025

Luis was amazing very knowledgeable and very friendly the buying process was quick and easy I would defiantly recommend Luis and coastal kia to everyone in the port city More

by cfernando31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2025 -

Coastal Kia responded

Thank you for the five star DealerRater review! It was thoughtful of you to go online and rate your recent purchase experience. We sincerely appreciate the kind words and high recommendations. Congratulations and enjoy! We are here if you need anything. Thank you for choosing Coastal Kia!

February 11, 2025

Extremely friendly and helpful. I came from Northern VA and this was a very nice change. More

by staceyshewbridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquita Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2025 -

Coastal Kia responded

Thank you! We appreciate the five star service review. It is wonderful to hear our service team exceeded your expectations as you traveled from northern Virginia. We love the feedback including, "extremely friendly and helpful." Thank you for trusting Coastal Kia with your automotive service needs. Please do not hesitate to reach out if you need us.

February 10, 2025

Always a great experience at this dealership, very pleasant staff, and Sam is always very helpful with any questions I may have. More

by danny t12475
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and compliments for our service consultant Sam Weisman. Sam is a true ambassador for our customer service culture. It was thoughtful of you to recognize his efforts. We love the feedback including, "always a great experience at this dealership." Thanks again! We are here if you need us.

February 10, 2025

Amazing customer service! Steve and Jan were the best! Couldn’t have had a better and smoother experience! More

by schift629
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

Coastal Kia responded

Fantastic news! Thank you for the five star review. It was thoughtful of you to mention our Product Specialist, Steve Kramer, and our Business Manager, Jan Ramos, by name. We love the feedback including, "couldn't have had a better and smoother experience!" Please do not hesitate to reach out if you need us. Thanks again!

February 09, 2025

I recently came into Coastal Kia, here in Wilmington, NC to purchase a car. Uber assisted me in picking up the car, and he made the process simple and easy. We completed the process and I walked out with m More

by MILCACHITWOOD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Coastal Kia responded

Wonderful! Thank you for the five star review and high recommendations. Congratulations and enjoy! We are here if you need us. Your purchase testimonial is greatly appreciated.

February 08, 2025

Coastal Kia is the only dealership I trust to do maintenance on my baby! Bob always lets me know what needs immediate attention and what can wait until my next visit. I am always give a estimated t More

by amcneill0907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Coastal Kia responded

This is amazing! Thank you! We truly appreciate the five star service review and compliments for our service consultant Bob Tomlin. We love the feedback including, "Bob always lets me know what needs immediate attention and what can wait until my next visit." Bob is a true ambassador for our customer service culture. Thank you for trusting Coastal Kia with your automotive service needs.

February 08, 2025

Don and the entire Coastal Kia team were extremely easy to work with and helped us find the best car for us. More

by scharfjillian21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Coastal Kia responded

Thank you for the five star review and for mentioning our Product Specialist Don Nguyen by name. Congratulations! Your high marks and gracious comments are greatly appreciated. Enjoy! We are here if you need us.

February 07, 2025

Helpful, anxious to take care of my Kia, kept me informed of progress, and cleaned car More

by mhennigh91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2025 -

Coastal Kia responded

Great news! Thank you! We appreciate the five star review and high marks for our Service Consultant Gary Nelson. We love the feedback including, "helpful, anxious to take care of my Kia.... kept me informed." It was thoughtful of you to rate your recent experience. Thanks again!

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