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Coastal Kia

Wilmington, NC

4.8
5,534 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,534 reviews

March 02, 2025

A top-notch dealership. They are very professsional and friendlly. They get you in and out fast while doing a excellent job. More

by ARMSTRONGPEGGY51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Coastal Kia responded

Thank you! Your five star rating and gracious compliments are greatly appreciated. It was thoughtful of you to go online and rate your recent service experience. Thanks again!

March 01, 2025

The dealership was great in service and gave me advice on alignment. Bob was fantastic! More

by ASHLEIGHFETZER14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Coastal Kia responded

Thank you! It was thoughtful of you to go online and rate your recent service experience. We truly appreciate it. Thank you for the high marks and compliments for our senior service advisor Bob Tomlin. We are here if you need us. Thanks again!

March 01, 2025

Professional, friendly, and very helpful ! The service manager is excellent and runs a very efficient operation. I would recommend this dealership to anyone! More

by BBCREWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquita Best
Mar 03, 2025 -

Coastal Kia responded

We truly appreciate the five star rating and compliments for our service manager. Thank you for the high recommendations as well. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.

February 28, 2025

My second purchase and trade with Coastal Kia. The experience was outstanding. Thank you, Jordan. More

by Vicki_Faulkner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Royal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Coastal Kia responded

Congratulations! We appreciate the five star review and thank you extended to our Product Specialist Jordan Royal. Please do not hesitate to reach out if you need us. Enjoy and thanks again!

February 27, 2025

Everything went smooth with my appointment and, was one time with a quick turnaround! Thanks More

by FLOUNDERMAN1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Kirschner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Coastal Kia responded

Great news! We appreciate the five star review and gracious comments. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.

February 27, 2025

Nice Dealership. This is my second car bought here. Everybody so friendly and nice. No pressure to buy. Big car selection. First car was new. Second car was used. Sta More

by sunshinepk1956
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hodgson
Feb 28, 2025 -

Coastal Kia responded

We truly appreciate your loyalty! We appreciate the testimonial regarding your second car purchase from our team. Your feedback including, "everybody so friendly and nice, no pressure to buy, big car selection" is greatly appreciated. Congratulations and enjoy. Please do not hesitate to reach out if you need us. Thanks again!

February 27, 2025

Great experience with service department, reps are very courteous and helpful and had job completed in a timely manner More

by dderech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Coastal Kia responded

Much appreciated! Thank you for the five star review and gracious comments. We are thrilled to hear you had a "great experience with the service department." Thank you for the high marks and for choosing Coastal Kia for your automotive service needs. We are here if you need us.

February 26, 2025

Tyler was insanely rude from the second I walked in the door I was looking to test drive a Audi that I was willing to purchase that day he walks up to me and asks “will you buy the car or just going to tes More

by Tyler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tyler Desmarest
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Coastal Kia responded

Thank you for your feedback. We apologize for your frustration. We pride ourselves on providing a truly exceptional experience to every client during every visit. We would like to discuss your recent visit in detail. Please reach out to our Operations Manager Peggy Roberts at 910-798-4706. We look forward to your call. Thank you

February 24, 2025

Our experience buying a used vehicle with Coastal Kia was great. We had a very good salesman in Jack and he helped to get us a deal that we were comfortable with and into a vehicle only 2 years old with less More

by Jem63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Coastal Kia responded

Fantastic! Thank you for the amazing testimonial and high recommendations. We love the feedback including, "our experience buying a used vehicle with Coastal Kia was great." It is wonderful to hear how our Product Specialist Jack Smith exceeded your expectations. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia. Congratulations!

February 23, 2025

Amazing dealership! Brandon Wright went out of his way to make sure I was very happy with my purchase. More

by fireball0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Coastal Kia responded

Great news! Congratulations! Thank you for the five star review and compliments for our Product Specialist Brandon Wright. It was thoughtful of you to go online and share your experience. We appreciate it. Enjoy!

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