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Coastal Kia
Wilmington, NC
5,376 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,376 reviews
February 21, 2025
Cannot say enough great things about Coastal Kia Service. From the time you arrive, updates during the servicing of the vehicle, the free car wash and full explanation of service preformed with maintenance c From the time you arrive, updates during the servicing of the vehicle, the free car wash and full explanation of service preformed with maintenance checklist I knew my vehicle was in good hands. The service area provides Wi-Fi, snacks, beverages and charging stations. If you are looking for a trusted service group Coastal Kia is the place. More
by ronne
Verified CustomerEmployees Worked With
February 21, 2025
Cool place. Nice people. Wish my payment was lower, but the customer service was excellent Nice people. Wish my payment was lower, but the customer service was excellent More
by jaclyn.engel
February 19, 2025
Bob was awesome at answering my questions, everyone was very nice and willing to help. very nice and willing to help. More
by CHALE5
Employees Worked With
February 17, 2025
Amazing team! Jordan reflects the team that he’s apart of. Very kind and patient from the beginning to the end. Jordan reflects the team that he’s apart of. Very kind and patient from the beginning to the end. More
by jessclark9
February 17, 2025
As always Sam is a pleasure to work with when servicing my Telluride. I had a few recalls to take care of, and during the service, the technician saw that I needed rear brakes, and a front end alignment. S my Telluride. I had a few recalls to take care of, and during the service, the technician saw that I needed rear brakes, and a front end alignment. Sam also made sure to keep me in the loop, checking on me throughout the service. Since I was scheduled to wait while the car was being worked on, they were able to accommodate the repairs needed. The customer waiting area is quite comfortable, and well maintained. They offer a great selection of complimentary snacks, water, coffee, and tea. More
by Sherri French
Employees Worked With
February 16, 2025
Excellent communication thank you Bob ! ! As usual you understand what I mean. I love how organized your whole set up is. ! As usual you understand what I mean. I love how organized your whole set up is. More
by KMMARTC359
Employees Worked With
February 15, 2025
Bob Tomlin was very, kind, professional and went above and beyond to ensure my experience was top notch. He never disappoints!!! 5 stars to Bob Tomlin Setvice Advisor Voastal Kia!!! and beyond to ensure my experience was top notch. He never disappoints!!! 5 stars to Bob Tomlin Setvice Advisor Voastal Kia!!! More
by TOMLINPATTI
Employees Worked With
February 12, 2025
Excellent service standards. Excellent customer service. Excellent workmanship. Honest and reliable. Clean and very modern dealership. Excellent customer service. Excellent workmanship. Honest and reliable. Clean and very modern dealership. More
by SDMARTINO
February 12, 2025
Brian was an absolute pleasure to work with. The process was quick, easy and painless. The process was quick, easy and painless. More
by jazzymae23
