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City Volkswagen of Evanston

Evanston, IL

4.9
2,878 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today! So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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1033 Chicago Ave

Evanston, IL

60202

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Showing 2,878 reviews

May 18, 2026

Great car buying experience, I appreciate the speedy process and knowledgeable employees, I would highly recommend. More

by ztiwuag
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Randy Petcov
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2026 -

City Volkswagen of Evanston responded

It’s wonderful to hear Randy and our team made your Volkswagen Tiguan purchase quick and informative. Thank you for recommending us, and enjoy every drive! Sam Lotta General Manager slotta@cityautogroup.com

May 17, 2026

I enjoyed my experience purchasing my new 2026 Tiguan R-Line at Volkswagen of Evanston. Narcis was very helpful during my purchase. He's very knowledgeable and a great salesman. My family and I have purc More

by Adis H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2026 -

City Volkswagen of Evanston responded

It’s wonderful to hear you enjoyed purchasing your new Tiguan R-Line! We’re delighted Narcis guided you through the process and that your family has consistently enjoyed working with him. Thank you for choosing Volkswagen and for sharing your positive experience. Sam Lotta General Manager slotta@cityautogroup.com

May 15, 2026

The team of Josiah, Frank, and Marcus at VW Evanston were attentive and helpful throughout the entire process. Worked with a tricky schedule of mine through purchase and delivery - and even remembered where More

by ‘24 Atlas Purchase
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Zwirn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2026 -

City Volkswagen of Evanston responded

We’re glad Frank and Josiah smoothly coordinated your used Volkswagen Atlas purchase and delivery around your tricky schedule and even remembered your recent travels. Enjoy your Atlas and let us know whenever we can assist again. Sam Lotta General Manager slotta@cityautogroup.com

May 15, 2026

I had such a great experience working with this dealership! As a first-time car buyer, I was nervous about making such a big purchase, but the team made the whole process feel so much easier. Randy More

by emmadeverteuil
Recommend Dealer
Yes
Employees Worked With
Brendan Cowhey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Petcov
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2026 -

City Volkswagen of Evanston responded

We’re thrilled your first-time car purchase felt easier thanks to our team’s supportive and patient approach. Randy is glad he could walk you through each step and make sure you felt comfortable with your Volkswagen. Thank you for recommending us to others. Sam Lotta General Manager slotta@cityautogroup.com

May 15, 2026

What an amazing team they have there! Everyone and i mean everyone there was super helpful and got me exactly what i wanted. I learned very valuable information thanks to their patience a More

by Enrique
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Ansah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Edmonson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Zwirn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2026 -

City Volkswagen of Evanston responded

It’s fantastic to know our team helped you feel confident with your used Volkswagen Tiguan and provided the information you needed. We’ll share your compliments with Josiah and the rest of our crew. Enjoy your upgrade, and feel free to reach out anytime. Sam Lotta General Manager slotta@cityautogroup.com

May 15, 2026

I had a great experience working with City VW in Evanston. The team listens to.your needs and concerns, while helping through the sales process. Josh Kemper and Frank Guevara are awesome! More

by H Pfeiffer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Edmonson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Cowhey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Kemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2026 -

City Volkswagen of Evanston responded

It’s great that Josh and Frank took the time to understand your needs and guide you through the sales process. Congratulations on your used Volkswagen Jetta. Enjoy every mile on the road. Sam Lotta General Manager slotta@cityautogroup.com

May 13, 2026

My Family and I have purchased 11 Cars from Volkswagen of Evanston. Why? because the cars are superior and our Salesperson, Narcis Agic is the most knowledgable, honest, energetic, and kind salesman we have More

by Monique
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I was lucky on the day I purchased my Taos to work with "Robert" who was on loan from your chicacgo dealership. He was FANTASTIC to work with. I hope Evanston can keep him for this dealership.
May 13, 2026 -

City Volkswagen of Evanston responded

We appreciate your loyalty over eleven Volkswagen purchases and your kind words about Narcis’s honest guidance. It’s wonderful to know his energy and attentiveness made buying a new Volkswagen enjoyable. We look forward to assisting you again. Sam Lotta General Manager slotta@cityautogroup.com

May 12, 2026

I enjoyed my experience at city Volkswagen & working with Josh, our dealer, and the rest of the crew. I got the pre-certified.car I was looking for a fair price. More

by Dale
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh Kemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2026 -

City Volkswagen of Evanston responded

It’s great to hear Josh and our team helped you find the right pre-certified Volkswagen at a fair price. Thanks for choosing us and enjoy the drive. Let us know if you need anything down the road. Sam Lotta General Manager slotta@cityautogroup.com

May 10, 2026

I had a great experience working with Narcis at City Volkswagen of Evanston. He was incredibly helpful, patient, and easy to work with throughout the entire process. I was interested in a 2026 Tiguan, a More

by Lockecc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2026 -

City Volkswagen of Evanston responded

We appreciate you sharing your experience with Narcis. We’re pleased he guided you through every feature of your new 2026 Volkswagen Tiguan at a comfortable pace while keeping communication clear. Congratulations on your Tiguan, and thank you for recommending our team. Sam Lotta General Manager slotta@cityautogroup.com

May 09, 2026

Josiah was great but finance was a little bit of a struggle. Overall good experience More

by RisB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josiah Zwirn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2026 -

City Volkswagen of Evanston responded

Thank you for your kind words for Josiah! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing City Volkswagen of Evanston. Sam Lotta General Manager slotta@cityautogroup.com