City Volkswagen of Evanston
Evanston, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,878 reviews
Great car buying experience, I appreciate the speedy process and knowledgeable employees, I would highly recommend. process and knowledgeable employees, I would highly recommend. More
I enjoyed my experience purchasing my new 2026 Tiguan R-Line at Volkswagen of Evanston. Narcis was very helpful during my purchase. He's very knowledgeable and a great salesman. My family and I have purc R-Line at Volkswagen of Evanston. Narcis was very helpful during my purchase. He's very knowledgeable and a great salesman. My family and I have purchased other VWs from Narcis in the past, and we have always had a great experience. More
The team of Josiah, Frank, and Marcus at VW Evanston were attentive and helpful throughout the entire process. Worked with a tricky schedule of mine through purchase and delivery - and even remembered where attentive and helpful throughout the entire process. Worked with a tricky schedule of mine through purchase and delivery - and even remembered where I had been traveling! More
I had such a great experience working with this dealership! As a first-time car buyer, I was nervous about making such a big purchase, but the team made the whole process feel so much easier. Randy dealership! As a first-time car buyer, I was nervous about making such a big purchase, but the team made the whole process feel so much easier. Randy was especially great; he stepped in right away, helped me through every step, and was kind, patient, and thorough in explaining everything to me. I really appreciated how adaptable and supportive everyone was throughout the process. They made sure I felt comfortable, informed, and taken care of from start to finish. I’m so grateful for their help and would definitely recommend them to anyone looking to buy a car! More
What an amazing team they have there! Everyone and i mean everyone there was super helpful and got me exactly what i wanted. I learned very valuable information thanks to their patience a Everyone and i mean everyone there was super helpful and got me exactly what i wanted. I learned very valuable information thanks to their patience and excellent customer service. Josiah was awesome and very professional! Glad I stopped by and got an upgrade! Thanks to the whole team! More
I had a great experience working with City VW in Evanston. The team listens to.your needs and concerns, while helping through the sales process. Josh Kemper and Frank Guevara are awesome! Evanston. The team listens to.your needs and concerns, while helping through the sales process. Josh Kemper and Frank Guevara are awesome! More
My Family and I have purchased 11 Cars from Volkswagen of Evanston. Why? because the cars are superior and our Salesperson, Narcis Agic is the most knowledgable, honest, energetic, and kind salesman we have Evanston. Why? because the cars are superior and our Salesperson, Narcis Agic is the most knowledgable, honest, energetic, and kind salesman we have ever worked with. His attention to our wants and needs is always "spot on" and makes the entire process of purchasing a car a joyful experience. He immediately puts you at ease, listens to the client (me) and and shows me exactly what I'm looking for and why that particular car fits my needs. I truly appreciate his honesty, something you rarely find in a salesperson these days. I can honestly say that we will continue to purchase our cars from Narcis, and Volkswagen of Evanston for years to come. More
I enjoyed my experience at city Volkswagen & working with Josh, our dealer, and the rest of the crew. I got the pre-certified.car I was looking for a fair price. Josh, our dealer, and the rest of the crew. I got the pre-certified.car I was looking for a fair price. More
I had a great experience working with Narcis at City Volkswagen of Evanston. He was incredibly helpful, patient, and easy to work with throughout the entire process. I was interested in a 2026 Tiguan, a Volkswagen of Evanston. He was incredibly helpful, patient, and easy to work with throughout the entire process. I was interested in a 2026 Tiguan, and he took the time during our test drive to thoroughly walk me through all of the features without ever making me feel rushed. Narcis stayed in consistent communication and made the whole experience seamless. The team at City Volkswagen of Evanston was also very efficient in helping me find the exact Tiguan I wanted, down to the trim level, features, and color. I would highly recommend working with Narcis and this dealership if you’re in the market for a new vehicle. More
Josiah was great but finance was a little bit of a struggle. Overall good experience struggle. Overall good experience More












