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City Volkswagen of Evanston
Evanston, IL
2,882 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,882 reviews
February 17, 2020
Terrence and all the service reps always treat me and my Bug terrific. I’m always given the best deals. Everyone is so considerate of my time. And, my Bug is in the best shape when I drive off. Bug terrific. I’m always given the best deals. Everyone is so considerate of my time. And, my Bug is in the best shape when I drive off. More
by JenniferKohnke
Verified CustomerEmployees Worked With
Terrence
February 12, 2020
Terrence was so helpful and I was glad I came to the dealership as I had a bad experience getting serviced in a closer auto shop. Will be scheduling all car service here from now on! dealership as I had a bad experience getting serviced in a closer auto shop. Will be scheduling all car service here from now on! More
by RIAJABEGUERO
Employees Worked With
Terrence
February 08, 2020
Great dealership with great people! Highly recommended. Been trading there over 10 years and they consistently do a great job. The service team us second to none. Been trading there over 10 years and they consistently do a great job. The service team us second to none. More
by WWATTJR
Employees Worked With
Abram, Adam Findley
February 05, 2020
overall great enjoy coming to this dealership for service itravel about 15 miles to this dealer. i feel very confident with their service. i will come back again enjoy coming to this dealership for service itravel about 15 miles to this dealer. i feel very confident with their service. i will come back again More
by MOSES1225
Employees Worked With
abram, Adam Findley
February 04, 2020
Walk in Oil Change Service Brandon our service representative provided great service. We walked in hoping to make an appointment and he was able to get us in while we waited. Brandon our service representative provided great service. We walked in hoping to make an appointment and he was able to get us in while we waited. He was friendly and knowledgeable. He did a great job. More
by ABBAMANDELL
Employees Worked With
Brandon
February 03, 2020
We were very happy with our salesman, Mario Grbavac, he was very knowledgeable and made sure we were taken care of throughout the entire process of purchasing our new car. I highly recommend!! was very knowledgeable and made sure we were taken care of throughout the entire process of purchasing our new car. I highly recommend!! More
by dukic144
January 30, 2020
Service is great at this location. They explain any problems up front so there's no surprises. I always experience excellent care when I need service done to my vehicle! problems up front so there's no surprises. I always experience excellent care when I need service done to my vehicle! More
by MCOPPLE1974
Employees Worked With
Terrence Mcneal, Adam Findley
January 30, 2020
After a weak start, this time they all ended strong! I wanted to make sure that I let Adam know how pleased I was, that you really came through for me and a problem was finally fixed, efficiently and in I wanted to make sure that I let Adam know how pleased I was, that you really came through for me and a problem was finally fixed, efficiently and in a timely fashion. More
by SUSANNAUNA
Employees Worked With
Adam Findley
January 29, 2020
Very nice and profesional aproach to customers .Mario Grbavac sale person and Brandon at service dask ready to help and ready to answer all questions i had. Grbavac sale person and Brandon at service dask ready to help and ready to answer all questions i had. More
by HRVOJEGIR
January 28, 2020
Great service and communication, quick turnaround. I came in with a flat tire the same day the car was recommended for service. Alex provided great service and communication throughout the process. Tur I came in with a flat tire the same day the car was recommended for service. Alex provided great service and communication throughout the process. Turnaround was quick and the cost for two tire repairs and service was fair. More
by Joanna
Employees Worked With
Alex in Service
