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City Volkswagen of Evanston
Evanston, IL
3,035 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,035 reviews
December 31, 2020
It was very easy with Narcis to purchase vehicle,in and out less then 2 hours. Thank you Narcis for the great deal,definitly I will come back out less then 2 hours. Thank you Narcis for the great deal,definitly I will come back More
by markonakov0212
Employees Worked With
December 31, 2020
Narcis made my buying experience easy as possible. He shared his knowledge and love for Volkswagen which ultimately helped me decide to buy that day. I would definitely recommend this dealership to my fr shared his knowledge and love for Volkswagen which ultimately helped me decide to buy that day. I would definitely recommend this dealership to my friends and family. More
by A_postlethwaite
December 30, 2020
Narcis was a pleasure to work with professional and knowledgeable of the vehicles. Highly recommend seeking him out, you will be pleased with Narcis along with the City VW of Evanston staff. knowledgeable of the vehicles. Highly recommend seeking him out, you will be pleased with Narcis along with the City VW of Evanston staff. More
by Sjdetlaff
Employees Worked With
Narcis Agic, Mark Benne
December 22, 2020
Mario helped a lot with the purchase and rate for 2020 Jetta, straight forward and professional salesman, he will make a deal you want. Will be back. Jetta, straight forward and professional salesman, he will make a deal you want. Will be back. More
by D
Employees Worked With
December 21, 2020
George was amazing!!! I HIGHLY recommend talking with him. He is so nice and was so accommodating. I felt at ease purchasing my car and recommend this as a great experience compared to other places I vis him. He is so nice and was so accommodating. I felt at ease purchasing my car and recommend this as a great experience compared to other places I visited. More
by Erving. H
Employees Worked With
George Lopez
December 18, 2020
Rick is awesome!! He is very helpful and knowledgeable with Volkswagen and the whole sale process. He made the operation easy . Ricky is very friendly! I’m so happy with my new Volkswagen!! God bless y’al with Volkswagen and the whole sale process. He made the operation easy . Ricky is very friendly! I’m so happy with my new Volkswagen!! God bless y’all!!! More
by David
Employees Worked With
Mark , John , Ricky Espino, Dan Keric, John Paul Scala, Mark Benne, Brent Alexander
December 17, 2020
We had an overall good experience with our buy here. The original car we came in to see had been sold the same day and the team worked with us to find us something similar that met all our needs with some a original car we came in to see had been sold the same day and the team worked with us to find us something similar that met all our needs with some added extras. More
by ajk12345
Employees Worked With
George Lopez
December 16, 2020
I had to drive from Wisconsin to purchase the car I wanted, but Mario made the purchase process quick and easy. Best car buying experience I've had so far. Thanks Mario! wanted, but Mario made the purchase process quick and easy. Best car buying experience I've had so far. Thanks Mario! More
by Jv239
Employees Worked With
December 15, 2020
We were very pleased with our lease of a 2021 Tiguan last week. George Lopez, our salesperson, provided excellent service. He was knowledgeable and patient, and provided us with choices to fit our budget. S week. George Lopez, our salesperson, provided excellent service. He was knowledgeable and patient, and provided us with choices to fit our budget. Sean and Mark were also great to work with. Would recommend this dealership and our salesperson, too. More
by Kat_M
Employees Worked With
George Lopez, Mark Benne
December 13, 2020
If you come to City Volkswagen of Evanston, without a doubt ask for Gilbert. He's knowledgable, fair, and a real pleasure to work with. Loved his proactiveness is keeping me in the loop and listening to doubt ask for Gilbert. He's knowledgable, fair, and a real pleasure to work with. Loved his proactiveness is keeping me in the loop and listening to my wants. 5 stars More
by Michael
Employees Worked With
