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City Volkswagen of Evanston

Evanston, IL

4.9
3,016 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today! So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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1033 Chicago Ave

Evanston, IL

60202

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Showing 3,016 reviews

November 22, 2020

We were looking everywhere for a very specific trim on a new Tiguan. A few other local dealers we checked with we didn’t feel that we could trust, but George here made us feel confident we chose the right p More

by Zach M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Lopez
Jan 19, 2021 -

City Volkswagen of Evanston responded

Zach, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.

November 22, 2020

My husband and I worked with George. He was very professional and knowledgeable. He was not “pushy” at all- which we loved! We highly recommend this dealership. More

by Jessica M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Lopez
Jan 19, 2021 -

City Volkswagen of Evanston responded

That is so great to hear, Jessica! We appreciate your kind words and feedback. It was a pleasure doing business with you. Enjoy your new vehicle.

November 21, 2020

Everyone was very helpful and I didn't feel any pressure with purchasing. Provided me with requested information I needed very timely. Made sure I understood all my options well. More

by Riyadulhaq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Lopez, John Paul Scala, Brent Alexander
Jan 19, 2021 -

City Volkswagen of Evanston responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.

November 19, 2020

George Lopez was fantastic. We came in and knew what we wanted and he went out of his way to let us try out the options to find the right model and features and made the purchasing process easy. More

by HollyVW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Lopez, Dan Keric
Jan 19, 2021 -

City Volkswagen of Evanston responded

Thanks for the wonderful review of your recent visit to our dealership. We hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.

November 18, 2020

had a great experience, Gilbert was super helpful in getting the right car, that matches our criteria and has been very conscious of our time, given that going to a dealer shop can be long and unfruitfu More

by didier_aziza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Ansah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

City Volkswagen of Evanston responded

Thanks for the five-star review. We're so glad to hear that Gibert provided you with an excellent and friendly car-buying experience. Have a good rest of your day!

November 17, 2020

Punctual and understanding. Did their best to not waste my time. Definitely a solid choice for first time buyers such as myself. Messaged my interest on Thursday evening and drove out Saturday afternoon w More

by ethan112096
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Lopez, Mark Benne
Jan 19, 2021 -

City Volkswagen of Evanston responded

Thanks for the five-star review, Ethan. We're so glad to hear that George provided you with an excellent and friendly car-buying experience. Have a good rest of your day!

November 16, 2020

We went to VW of Evanston to trade in our vehicle. Narcis Agic greeted us as soon as we walked in. He was very friendly and knowledgeable about all of their vehicles. He explained everything we needed to kno More

by Emir Resumovic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Benne
Jan 19, 2021 -

City Volkswagen of Evanston responded

Hello Emir, thank you so much for your review. We're thrilled to hear that we earned a five-star review from you. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. Thanks again and we hope you have a great day!

November 15, 2020

Mario provided excellent service. He was extremely polite and knowledgeable of the Atlas I purchased. Would highly recommend him if you want service without any of the used car salesman gimmicks. More

by 2Chicas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Paul Scala, Mark Benne
Jan 19, 2021 -

City Volkswagen of Evanston responded

We can’t thank you enough for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We look forward to working with you again in the future!

November 15, 2020

I bought my first car here and it was a great experience! Everyone was friendly and worked hard to meet and exceed my expectations! I worked with George and he did an amazing job and made the car buying proc More

by jakejuska6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Lopez, Mark Benne
November 12, 2020

Narcis is the consummate Volkswagen enthusiast, as a result, he’s been my salesmen since my first VW bought in 2003. I’ve never been disappointed by Narcis. He’s the Best. More

by schiessl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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